mohamed ahmed mohamed zaki, Senior sales

mohamed ahmed mohamed zaki

Senior sales

Hassans optician

Lieu
Émirats Arabes Unis - Dubaï
Éducation
Baccalauréat, The high institute of mass communication university
Expérience
15 years, 2 Mois

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Expériences professionnelles

Total des années d'expérience :15 years, 2 Mois

Senior sales à Hassans optician
  • Koweït - Al Koweït
  • Je travaille ici depuis février 2014

tasks and responsibilities :
*Greet customers and process sale of glasses, walk patient through frame selection, discuss appropriate lens selection, take measurements, and write up orders.
*Check in (quality control) finished eyeglasses
*Call patients to notify glasses are ready and of balance due at time of receipt
Repair and adjust glasses
*Order all contact lens from Lake City office. Receive and dispense contact lens to patients according to sop.
*Maintain frame stock; replenish empty frame and accesories slots
*Assist with contact lens I&R as needed
Assist with monthly inventory count
Assist with incoming phone calls as back up

sales and customer service at (jack Willis) retail à alsahya
  • Koweït - Hawali
  • septembre 2013 à décembre 2014

Achieving clearly defined individual and team sales and customer service targets
Selling storage space, packing materials and insurance
Ensuring customer experience is as stress free as possible
Working as part of the store team to ensure marketing initiatives are delivered
Managing customer accounts (this includes credit control, cash handling and preparing weekly banking)
Key holding and deputising responsibilities
Carrying out monthly stock control
Day to day administrative tasks

sales and customer service at (top shop and top man) retail à alshayaa company
  • Koweït - Al Koweït
  • novembre 2013 à novembre 2014

Sales at top shop and top man

Tasks and responsibilities :
 * Provide excellent customer service * Process till transactions quickly and accurately * Advise customers on latest trends * Be able to turn customer service into sales * Actively seek to maintain and improve store retail standards on selling floor, service areas and stockrooms * Fully follow operating procedures, and provide customers with complete service and an enjoyable shopping experience to maximize sales.

senior sales and customer service à alshaya
  • Koweït - Hawali
  • novembre 2012 à décembre 2013

Al Shaya Company
Nov 2012- Alshaya Entertainment
( Kidzania Kuwait
Position: Senior Sales associate Tasks and responsibilities  - Give the customers the proper information about us and encourage them to enter  - Give good customer service (Offer a friendly greeting, smile )  - Deliver the knowledge to the newly arrived staffs through proper training. And assist them in learning throughout the process.  - Test the new staffs. Periodic tests are necessary to know the performance of trainee  - Helping line managers and trainers solve specific training problems  - Evaluating the team and prepare rapports for the manager  - Innovate and motivate the team to achieve the goal  - Representative of Qatar -Handling the cash.
-Assist the efforts of kidzania and all associates at the place.
-Maintain team environment between associates.
-Maintain responsibility for overall financial performance of my company.
-Handling the customer's complains

customer care à alshaya
  • Koweït - Hawali
  • juillet 2012 à avril 2013

1_give information
2_handle complain and solved the problem
3_send report to line manager about the complain

sales à AMER GROUP
  • Egypte - Le Caire
  • juillet 2011 à novembre 2012

Job responsibilities:
Sells products by establishing contact and developing relationships with prospects; recommending solutions.

sales à first class
  • Egypte - Charm el Cheikh
  • mai 2011 à avril 2012

Job description: (Responsible for all sales activities, and service delivery) • Present and sell company products and services to current and potential clients. • Prepare action plans and schedules to identify specific targets and to project the number of contacts to be made. • Establish and maintain current client and potential client relationships. • Follow-up for collection payment. • Customer service.

sales out door à bank bracles
  • Egypte - Le Caire
  • mai 2010 à avril 2011

Sales out door in bank bracles

director à Nile sport channel
  • Koweït - Hawali
  • avril 2007 à mai 2008

Training in Nile sport chaneel director and montage electronic

Éducation

Baccalauréat, The high institute of mass communication university
  • à Bachelor degree from the high (institute of mass communication university) Faculty of media
  • juillet 2009

I study TV and radio and public realtion and marketing

Specialties & Skills

Computers
Public Relations
Customer Service
ICDL from American university in cairo (office and excel and word and power point )

Langues

Anglais
Expert
Arabe
Expert
Russe
Expert

Formation et Diplômes

Thchincal sales (Formation)
Institut de formation:
Thchincal sales in hassans optician
Date de la formation:
September 2015
Durée:
8 heures
Thchincal sales (Formation)
Institut de formation:
Thchincal sales in alshaya company
Date de la formation:
March 2013
Durée:
7 heures
Customer care (Formation)
Institut de formation:
Customer care in alshaya company
Date de la formation:
February 2013
Durée:
5 heures
ICDL FROM AMERICAN UNIVERSITY IN CAIRO (Formation)
Institut de formation:
Icdl
Date de la formation:
November 2014
Durée:
45 heures
director (Formation)
Institut de formation:
Nile sport channel
Date de la formation:
May 2008
Durée:
70 heures
sales (Formation)
Institut de formation:
bank bracles
Date de la formation:
April 2007
Durée:
35 heures

Loisirs

  • swimming
    Swimming and play football