mohamed ahmed mohamed zaki, Senior sales

mohamed ahmed mohamed zaki

Senior sales

Hassans optician

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, The high institute of mass communication university
Experience
15 years, 2 Months

Share My Profile

Block User


Work Experience

Total years of experience :15 years, 2 Months

Senior sales at Hassans optician
  • Kuwait - Al Kuwait
  • My current job since February 2014

tasks and responsibilities :
*Greet customers and process sale of glasses, walk patient through frame selection, discuss appropriate lens selection, take measurements, and write up orders.
*Check in (quality control) finished eyeglasses
*Call patients to notify glasses are ready and of balance due at time of receipt
Repair and adjust glasses
*Order all contact lens from Lake City office. Receive and dispense contact lens to patients according to sop.
*Maintain frame stock; replenish empty frame and accesories slots
*Assist with contact lens I&R as needed
Assist with monthly inventory count
Assist with incoming phone calls as back up

sales and customer service at (jack Willis) retail at alsahya
  • Kuwait - Hawali
  • September 2013 to December 2014

Achieving clearly defined individual and team sales and customer service targets
Selling storage space, packing materials and insurance
Ensuring customer experience is as stress free as possible
Working as part of the store team to ensure marketing initiatives are delivered
Managing customer accounts (this includes credit control, cash handling and preparing weekly banking)
Key holding and deputising responsibilities
Carrying out monthly stock control
Day to day administrative tasks

sales and customer service at (top shop and top man) retail at alshayaa company
  • Kuwait - Al Kuwait
  • November 2013 to November 2014

Sales at top shop and top man

Tasks and responsibilities :
 * Provide excellent customer service * Process till transactions quickly and accurately * Advise customers on latest trends * Be able to turn customer service into sales * Actively seek to maintain and improve store retail standards on selling floor, service areas and stockrooms * Fully follow operating procedures, and provide customers with complete service and an enjoyable shopping experience to maximize sales.

senior sales and customer service at alshaya
  • Kuwait - Hawali
  • November 2012 to December 2013

Al Shaya Company
Nov 2012- Alshaya Entertainment
( Kidzania Kuwait
Position: Senior Sales associate Tasks and responsibilities  - Give the customers the proper information about us and encourage them to enter  - Give good customer service (Offer a friendly greeting, smile )  - Deliver the knowledge to the newly arrived staffs through proper training. And assist them in learning throughout the process.  - Test the new staffs. Periodic tests are necessary to know the performance of trainee  - Helping line managers and trainers solve specific training problems  - Evaluating the team and prepare rapports for the manager  - Innovate and motivate the team to achieve the goal  - Representative of Qatar -Handling the cash.
-Assist the efforts of kidzania and all associates at the place.
-Maintain team environment between associates.
-Maintain responsibility for overall financial performance of my company.
-Handling the customer's complains

customer care at alshaya
  • Kuwait - Hawali
  • July 2012 to April 2013

1_give information
2_handle complain and solved the problem
3_send report to line manager about the complain

sales at AMER GROUP
  • Egypt - Cairo
  • July 2011 to November 2012

Job responsibilities:
Sells products by establishing contact and developing relationships with prospects; recommending solutions.

sales at first class
  • Egypt - Sharm el Sheikh
  • May 2011 to April 2012

Job description: (Responsible for all sales activities, and service delivery) • Present and sell company products and services to current and potential clients. • Prepare action plans and schedules to identify specific targets and to project the number of contacts to be made. • Establish and maintain current client and potential client relationships. • Follow-up for collection payment. • Customer service.

sales out door at bank bracles
  • Egypt - Cairo
  • May 2010 to April 2011

Sales out door in bank bracles

director at Nile sport channel
  • Kuwait - Hawali
  • April 2007 to May 2008

Training in Nile sport chaneel director and montage electronic

Education

Bachelor's degree, The high institute of mass communication university
  • at Bachelor degree from the high (institute of mass communication university) Faculty of media
  • July 2009

I study TV and radio and public realtion and marketing

Specialties & Skills

Computers
Public Relations
Customer Service
ICDL from American university in cairo (office and excel and word and power point )

Languages

English
Expert
Arabic
Expert
Russian
Expert

Training and Certifications

Thchincal sales (Training)
Training Institute:
Thchincal sales in hassans optician
Date Attended:
September 2015
Duration:
8 hours
Thchincal sales (Training)
Training Institute:
Thchincal sales in alshaya company
Date Attended:
March 2013
Duration:
7 hours
Customer care (Training)
Training Institute:
Customer care in alshaya company
Date Attended:
February 2013
Duration:
5 hours
ICDL FROM AMERICAN UNIVERSITY IN CAIRO (Training)
Training Institute:
Icdl
Date Attended:
November 2014
Duration:
45 hours
director (Training)
Training Institute:
Nile sport channel
Date Attended:
May 2008
Duration:
70 hours
sales (Training)
Training Institute:
bank bracles
Date Attended:
April 2007
Duration:
35 hours

Hobbies

  • swimming
    Swimming and play football