Mohamed Abdel Aziz

Territory Sales Manager at Oracle

• Saudi Arabia - Jeddah
• My current job since December 2017

Partner Sales Executive at Microsoft

• Saudi Arabia - Riyadh
• July 2015 to December 2017

Partner Technology Strategist at Microsoft

• Saudi Arabia - Riyadh
• July 2013 to June 2015

Partner Technology Solution Professional at Microsoft

• United Arab Emirates - Abu Dhabi
• December 2011 to September 2013

IT Manager at AGMC GLASS

• Libya - Tripoli
• November 2007 to December 2011

Responsibilities:
•Created and implemented the company's first strategic information systems Plan and Budget
•Managing directing and upgrading the information technology sector in the group as well as setting and controlling the information technology performance through continuous development and improvement
•Spearheading the conceptualization, and implementation of key network, storage and system frameworks.
•Applying policies and procedures to ensure the ICT department operates as per quality standards and is identified for its best practices and reporting to the Head office in Australia.
•Identifying critical business issues and developing immediate and long term solutions including enhancements to existing core applications and new software packages.
•Supporting the entire network for the 240 employee company, including LAN/WAN technologies, e-mail, Ethernet systems, as well as setting up internet and intranet accounts.
•Planning and devising ways of optimizing existent resources to improve throughputs thus enhancing system performance parameters.
•Preparing the IT policies and standards in relevant areas such as data protection, standards on the use of IT systems and equipments.
•Planned, Implemented and installed network infrastructure using Cisco switches and routers, servers and operating systems
•Migrated from Exchange 2007 to Exchange 2010
•Access control system for security and doors
•Planned, implemented wireless solution for guests
•Built remote connection (VPN) and RAS server with our branch and online support for manufacturers
•Implemented Symantec Multi-tier Defense
•Installed Cisco Pix firewall 515e and Cisco Wireless
•Installed Websense Enterprise integrated with ISA 2006
•Implemented, administered Sage Evolution Package and SQL 2005
•Deployment of Microsoft Dynamics CRM 4
•Implemented, administered Microsoft Exchange Server 2007
•Installed, telephony system

Senior Infrastructure Consultant at Silicon Engineering Solutions

• Libya - Tripoli
• February 2009 to December 2010

•Designing, implementing and executing server infrastructure, migration strategies, and integration/coexistence for a wide range of medium to enterprise-level initiatives.
•Delivering technical solutions as per specified plans, deliverables, costs and timelines
•Gathering business requirements and translating them into IT solutions
•Managing multiple responsibilities and assignments while maintaining a high level of quality
•Documenting technical issues, solutions and support information
•Assisting with pre-sales support and clearly articulating technical issues, solutions and activities
•Provide third line support via phone.

System Administrator at Challenger Limited

• Libya - Tripoli
• January 2007 to October 2007

Responsibilities:
•Evaluated and identified organizational requirements, to establish operating procedural standards, concurrently recommended IT infrastructure requirements and up gradations, to ensure acceptable levels of security, disaster management and data recovery plans.
•Upgraded domain controller from Win 2000 to Win 2003.
•Maintained service and repaired infrastructure equipments including servers, switches and cabling.
•Coordinated with various departments, liaised and negotiated with vendors, suppliers and external outsourcing agents pertaining to pricing, deadlines, and timely execution of day to day operations.
•System Administrator for windows 2003
•Implemented and administered MS ISA firewall
•Supporting the entire network for the 120 employee company, including LAN/WAN technologies, e-mail, Ethernet systems, as well as setting up internet and intranet accounts

Technical Engineer at Moonstone Group

• Libya - Tripoli
• April 2006 to October 2006

Responsibilities:
•Part of the technical support team for a governmental project with a $20 million budget.
•Performed regular system checks, emergency testing and preventive maintenance to ensure optimum system performance.
•Designed detailed emergency response systems, processes and backups to ensure minimal turnaround time for complaints repairs, and switchover time.
•Monitored daily system performance reports for anomalies, and effected immediate remedial measures.
•Maintain service and repair IT infrastructure equipments including PC'S, servers, switches, cables.
•Installed McAfee total virus defense with management tools as per the organizational requirements.

IT Manager Assistant at ELGA Berkefeld

• Libya - Tripoli
• February 2005 to March 2006

Responsibilities:
•Worked in building the server and designing the network, managed database as well as IP telephone system
•Managed computers, groups and web servers. Aided and managed access to network resources. Monitored servers’ performance and scheduled backup jobs.
•Monitored day-end system performance reports for anomalies and effected immediate remedial measures. Defined network requirements and topology based on both organization’s needs and budgets
•Performed hardware assembly, repairing, up-grading, troubleshooting and maintenance of PCs.
•Installed LANs and created networks using Win NT4.
•Configured and installed required network elements and perform necessary testing.
•Directly interacted with the IT manager to provide accurate reports on the various operations, network and operator performance to the upper management and departmental heads.
•Supported the staff using a variety of software and hardware including MS Office, Windows XP, Web based applications, video and audio equipment.