mohamed ali guelmami

• Build more than 50 new b2b clients yearly through cold calling, lead follow-up, and relationship development strategy.
• Generated customized sales quotes and demonstrated products to at least 400 prospects per month
• Achieved and exceeded Monthly /Quarterly / Annual allocated target by 150% through cold calling and account management.
• Reached 90% of greater customer satisfaction for 11 consecutive years.
• Provided coaching and mentorship to junior team members by continuously helping them to expand their knowledge of our product line and accurately communicating with them all product technical specifications.
• Work cooperatively with the rest of the team
• Provided high-quality sales operation services to the company, including emailing, answering customers routing phone calls, entering invoice data and Pos transactions, and resolving customers' complaints, inventory, and daily activities sales reports.
• Negotiated and implemented a b2b sales deal that increased the store's sales value by 600, 000 QR.
• Won an appreciation certificate in 2014 for having the company's highest overall sales figure.
• Increase customer traffic by collaborating with employees and motivating them to develop visually appealing displays in the store.
• Generated significant revenue for the company by working cooperatively with the rest of the Darwish holding organization to direct customer projects, close deal, complete quotations, and conduct after-sales follow-ups.
• supervised cash, exchange, and refund operations while always remaining in compliance with company guidelines.

• Created and developed business presentations during seminars and exhibitions to effectively demonstrate product characteristics and link new business relationships with new suppliers and prospective customers. resulting in many new business opportunities and sales growth.
• Increase sales by providing clients with advice on buying and promoting the company's products.
• Achieved the best customer satisfaction scores through the provision of outstanding customer service. Resulting in more than 100 new loyal customers being added to the enterprise portfolio in a very limited time.
• Outperformed department KPIs for 3 consecutive years.
• Boosted product orders and increased display visibility by negotiating and coordinating agreements with hypermarket managers and employees.