Director Of Sales And Marketing
Egyvision group
Total years of experience :22 years, 4 Months
* Responsible for planning, development and implementation of all of the organization’s marketing strategies, marketing communications, and public relations activities, both external and internal
* Responsible for creating, implementing and measuring the success of a comprehensive marketing, communications and public relations program that will enhance the Organization’s image and position within the marketplace and the general public, and facilitate internal and external communications
* Responsible for editorial direction, design, production and distribution of all Organization publications
* Develop, coordinate and oversee programs, technical assistance and resource materials to assist chapters in the marketing, communications and positioning of their activities.
* Responsible for the achievement of marketing/communications/public relations mission, goals and financial objectives
* Ensure that evaluation systems are in place related to these goals and objectives and report progress to the Executive Director and Board
* Develop short- and long-term plans and budgets for the marketing/communications/public relations program and its activities, monitor progress, and assure adherence and evaluate performance.
* Recommend short- and long-term Organization goals and objectives to the Executive Director.
* Recruit, train, appraise, supervise, support, develop, promote and guide qualified personnel, both paid and volunteer.
* Ensure effective management within the marketing, communications and public relations function, with provision for succession.
• Develop and deliver an advertising sales strategy for the company and team.
• Ensure that all advertising revenue streams are maximized.
• Achieve targeted revenues and yields by maximizing the revenue generated from existing and well as developing new advertising clients.
• Ensure that all members of my team have a clear grasp of my strategy, revenue commitments and implications for under delivery. • Have a clear and measurable advertising strategy for the company and ensure that the sales team have all understood and bought into the strategy.
• Regular analysis of market share year-on-year as well as month by month with problem areas highlighted to the team and strategies and tactics to overcome them implemented
• Ensure all sales team members understand the monthly targets and updated with ‘to go’ figures at least once a week.
• Liaise with production team to ensure all deadlines are met.
• Communicate any relevant market information to the sales team with analysis of client/revenue implications.
• Develop strong working relationships with all departments within Future to deliver key responsibilities.
Responsible for the development and performance of all sales activities in assigned market, Staffs and directs a sales team and provides leadership towards the achievement of maximum profitability and growth in line with company vision and values. Establishes plans and strategies to expand the customer base in the marketing area and contributes to the development of training and educational programs for clients and Account Executives.
•Develops a business plan and sales strategy for the market that ensures attainment of company sales goals and profitability.
•Responsible for the performance and development of the Account Executives.
•Prepares action plans by individuals as well as by team for effective search of sales leads and prospects.
•Initiates and coordinates development of action plans to penetrate new markets.
•Assists in the development and implementation of marketing plans as needed.
•Conducts one-on-one review with all Account Executives to build more effective communications, to understand training and development needs, and to provide insight for the improvement of Account Executive’s sales and activity performance.
•Provides timely feedback to the general manager regarding performance.
•Maintains accurate records of all sales, and activity reports submitted by Account Executives.
•Recruits, tests, and hires Account Executives and Managerial levels based on criteria agreed upon by Company policies.
•Supporting my team in understanding daily customer requirements.
•Assisting my team in the coordination & follow up of customer daily requests (i.e. offer preparation, billing inquiries & discrepancies if any)
•Maintaining excellent knowledge related to Art services, benefits and respective processes to be able to properly satisfy customer needs.
•Collecting all technical and customer specific data ensure & execute other necessary steps for completing customer requests.
•Supporting my team in all external correspondence with customers and in all internal administrative requirements and correspondence related to assigned customers.
•Interacting Pro-actively with all related sections to insure smooth and efficient processing and delivery of customers’ requirements in coordination with Sales team, and keep proper feedback to Corporate Sales Manager.
•Preparing daily, weekly &monthly related activity reports to Corporate Sales Manager.
Acting as a backup for Corporate Sales Manager
•Monitoring & developing the performance of the Sales Executive reporting to myself.
•Making sure to achieve my team Monthly quota.
•Minimizing and resolving customer problems.
•Conducting visits to key segment accounts with sales executives when needed.
•Increasing the client’s base, exploring new and potential business opportunities.
•Providing necessary on the job training and enhance career development of team members.
•Ensuring proper account management and customer satisfaction.
Itsalat - International corporate sales Senior executive from Nov 2007 - Nov 2008
•Maintaining and developing relationships with existing customers via meetings, telephone calls and emails.
•Visiting potential customers to prospect for new business.
•Acting as a contact between a company and its existing and potential markets.
•Negotiating the terms of an agreement and closing sales.
•Gathering market and customer information.
•Representing the organization at trade exhibitions, events and demonstrations.
• Negotiating variations in price, delivery and specifications with managers.
• Advising on forthcoming product developments and discussing special promotions.
•Recording sales and order information and sending copies to the sales back office.
•Reviewing own sales performance, aiming to meet or exceed targets.
• Gaining a clear understanding of customers' businesses and requirements.
• Feeding forecast buying trends back to sales supervisor
(Corporate Sales Executive direct & indirect sales from September 2006 - Nov 2007)
Job title: Corporate sales executive
Department: Corporate sales department
Reporting to: corporate sales supervisor
(Personal activation representative from Jan 2006 August 2006)
Job title: activation representative
Department: Personal Activation department
Reporting to: Activation supervisor
Mobinil - Call Center (110)
(Customer Service Representative from August 2005 - December 2005)
Mobinil 8000 Guide
(Customer Service Representative from June 2005- July 2005)
Mobinil - Out Bound Dep
(Customer service Representative from Feb 2005 - May 2005)
All the previous titles were on rotation bases from Feb 2005 - Nov 2007
•Alico - Pharonic American Life Insurance Co
Sales Executive from Feb. 2004 - Mar. 2005
-Acts as a liaison between company & points of sales to maintain Mobinil image & insure that points of sales has received correct data of Mobinil products & services
-Deliver the merchandising items & ensure they are properly set up
-Add new point of sales to the Distribution network after ensuring that they meet the set criteria
-Solve point of sales problems & follow up on handling their cases
- Collect information from the market (net work status - coverage - prices)
•Acting as a contact between a company and its existing and potential markets
-Add new point of sales to the Distribution network after ensuring that they meet the set criteria
-Conduct daily visits to the point of sales in my area to cover minimum 10 point of sales per day while reporting the results to direct manager
•Acting as a contact between a company and its existing and potential markets
•Gaining a clear understanding of customers' businesses and requirements
•Increasing the client’s base, exploring new and potential business opportunities