HR Assistant Manager
Core Consultancy
Total years of experience :21 years, 1 Months
• Manage manpower planning, recruitment and selection processes
• Analyze job requirements and prepare job descriptions
• Develop and implement the performance management process required for the company.
• Develop, implement and manage HC policies, procedures and documents to support organizational effectiveness & • achievement of company’s objectives. Identify training and development needs within organization through job analysis, performance appraisals and regular consultation with business managers.
• Coach other HC team members to provide excellent services and achieve department goals and KPIs
• Manage processing of all internal orders (payroll, vacation requests, business trips, change of status, etc.)
• Ensures Health and Safety of the workforce.
• Analyzes wages and salary reports and data to determine competitive compensation plan.
• Writes directives advising department managers of Company policy regarding equal employment opportunities, compensation, and employee benefits.
• Consults legal counsel to ensure that policies comply with Kuwait law.
• Develops and maintains a human resources system that meets top management information needs.
• Oversees the analysis, maintenance, and communication of records required by law or local governing bodies, or other departments in the organization.
• Identifies legal requirements and government reporting regulations affecting human resources functions and ensures policies, procedures, and reporting are in compliance. Studies legislation, arbitration decisions, and collective bargaining contracts to assess industry trends.
• Writes and delivers presentations to corporate officers or government officials regarding human resources policies and practices.
• Recruits, interviews, tests, and selects employees to fill vacant positions.
• Plans and conducts new employee orientation to foster positive attitude toward Company goals
•Banking Transactions:
Process cash transactions after verifying signatures, dates, numerical amounts, account funds & ID checks
•Mail, Telex & ATM Cards:
Receive returned Cheques, new ATM cards etc. sort, make required entries and advise parties accordingly
•Communication:
Send, receive and file telex confirmations and ensure transfers are properly processed
•Customers Enquiries:
Respond to all customer enquiries, Respond to all customer enquiries in a polite and professional manner, Meet customer service standards and objectives
•Customer service:
Deliver high quality customer service and exceed satisfaction goals
•Customer Records:
Create, update and maintain relevant customer records ensuring that data is recorded appropriately
•Corporate Governance & Compliance: Work fully within risk policies and procedures, All
compliance of local regulations
•Cross Selling:
Proactively inform callers regarding products and services available from GB, Maximize cross-selling opportunities. of bank products
•Outbound Calls:
Attain outbound sales targets as assigned, Ensuring new and repeat customer business
•Operating Procedures:
Implement and operate customer service procedures, Record call outcomes on system etc as required
Programclassroom,Preparing for Exam
Two parts certified & passed - (C.M.A)
Microsoft Global Program for Super users certified (USA certified)
