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Mohamed Gherras, Responsable du Développement de Services

Mohamed Gherras

Responsable du Développement de Services·SFR BUSINESS

France

Master's degree, Networked Information Systems Management

Work experience

Total years of experience: 22 years, 8 months

Responsable du Développement de Services

January 2015 - Present

SFR BUSINESS

France

January 2015 - Present

Lead the department responsible for conception and integration of Voice and Data Business Services including Unified Communications, LAN to LAN and IP VPN over MPLS, interconnection to Cloud Service Providers.

Company industry:
Telecommunications
Job role:
Information Technology

Telecommunications Consultant

July 2007 - Present

Different schools : ITIN, ENSEA, TELECOM ParisTech

France

July 2007 - Present

Teach at Master-degree level in the telecom field (IP Multimedia Subsystem, fixed and mobile architectures)

Company industry:
Primary, Prep, & Secondary School
Job role:
Teaching and Academics

Directeur Technique des Services

January 2014 - December 2014

COMPLETEL

France

January 2014 - December 2014

Lead the department responsible for conception and integration of Voice, Data, Security and Cloud Business Services including Unified Communications, LAN to LAN and IP VPN over MPLS and IaaS.

Company industry:
Telecommunications
Job role:
Information Technology

IT & Telecommunications Project Director

January 2012 - December 2013

Completel

France

January 2012 - December 2013

Lead the integration of business and IT operations and organise transformation in the situation of mergers and acquisitions
Build credibility within stakeholders at multiple levels including customers
Lead the integration and industrialisation of new communications services such as IaaS, PaaS and SaaS through Cloud Computing technologie and all virtualization applications (firewalls, application layer gateways, load balancers, etc.)

Company industry:
Telecommunications
Job role:
Information Technology

Directeur de l'Organisation et des Systèmes d'Information

January 2010 - December 2011

Altitude Telecom

France

January 2010 - December 2011

Reporting to the CEO, help define, control and support the business processes through IT

Company industry:
Telecommunications
Job role:
Information Technology

Head Manager of Services Department

January 2009 - December 2009

Altitude Telecom

France

January 2009 - December 2009

Reporting to the CTO, my responsibility was to plan, schedule, coordinate and develop with my teams, multiple vendors and with partner businesses new telecom and communication services such as Fixed - Mobile Convergence, VoIP/ToIP platforms, Collaborative tools like hosted E-Mail platforms to provide Businesses and professionals in the french telco market with IP services integrated with secure connectivity and unified communications.

Company industry:
Telecommunications
Job role:
Information Technology

Team Manager

January 2007 - December 2008

Altitude Telecom

France

January 2007 - December 2008

Reporting to Head Manager of Services Department, supervise and manage telecom projects involving interoperability between fixed and mobile telephony technologies.

Company industry:
Telecommunications
Job role:
Information Technology

Projetc Manager

January 2006 - December 2006

Axe IP

France

January 2006 - December 2006

Manage technical implementation of telecom platforms and resolve day-to-day issues

Company industry:
Telecommunications
Job role:
Information Technology

Responsable Référencement

April 2001 - June 2003

FNAC DIRECT

France

April 2001 - June 2003

Responsable du référencement des produits logiciels et culturels commercialisés sur le site Internet de Fnac.com.

Company industry:
Internet & E-commerce
Job role:
Information Technology

Education

ESSEC Business School & TELECOM ParisTech

January 2012

January 2012

Master's degree, Networked Information Systems Management

France

GPA (point): 16.16 out of 20

GPA (point): 16.16 out of 20

AFPA

December 2005

December 2005

Higher diploma, Higher Technician in Business Data Networks and Telecommunications

France

Skills

Fixed Mobile Convergence
Expert
Fixed Mobile Convergence
Expert
Team Management
Expert
Team Management
Expert
VoIP
Expert
VoIP
Expert
Project Management
Expert
Project Management
Expert
Telecom Project Management
Expert
Telecom Project Management
Expert
Define project scope, goals and deliverables that support business goals
Expert
Define project scope, goals and deliverables that support business goals
Expert
Recruit, supervise, train and evaluate staff
Intermediate
Recruit, supervise, train and evaluate staff
Intermediate
Deep knowledge of telco operations support systems (OSS)
Expert
Deep knowledge of telco operations support systems (OSS)
Expert
Coach and supervise project team members, contractors and vendors
Expert
Coach and supervise project team members, contractors and vendors
Expert
Microsoft Office : High level of operational knowledge in MS Word, Excel and PowerPoint.
Expert
Microsoft Office : High level of operational knowledge in MS Word, Excel and PowerPoint.
Expert
Drive for Results
Expert
Drive for Results
Expert
Team Building
Expert
Team Building
Expert
Voice and Telephony over IP protocols
Expert
Voice and Telephony over IP protocols
Expert
Managing Operations
Expert
Managing Operations
Expert
Customer Focus
Expert
Customer Focus
Expert
Telecom Technologies
Expert
Telecom Technologies
Expert
Urbanize processes (offer design, order management, order delivery, customer support, billing)
Intermediate
Urbanize processes (offer design, order management, order delivery, customer support, billing)
Intermediate
Ensure communication within stakeholders including customers
Expert
Ensure communication within stakeholders including customers
Expert
Develop and implement processes and procedures in the area of work
Expert
Develop and implement processes and procedures in the area of work
Expert
Ensuring efficient business operations
Intermediate
Ensuring efficient business operations
Intermediate
Establishing and monitoring goals
Intermediate
Establishing and monitoring goals
Intermediate
Project Management
Expert
Project Management
Expert
VoIP
Expert
VoIP
Expert
Fixed Mobile Convergence
Expert
Fixed Mobile Convergence
Expert
Team Management
Expert
Team Management
Expert
Telecom Technologies
Expert
Telecom Technologies
Expert

Languages

Arabic
Expert
English
Expert
French
Expert

Training and Certifications

Certifications
1st Degree Black Belt in Taekwondo (World Taekwondo Federation)
Rouen Taekwondo Academy
Sep 2007 - Sep 2013