Afzal Hareez

IT Support Specialist L1-L3 ( & IT Consultant) at Domino’s Pizza International

• United Arab Emirates
• October 2016 to August 2021

Responsible in on-site and remote implementation, support & consultation of IT software and online
ordering systems, delivery tracking and POS systems
* Performed installation, troubleshooting and configuration of server OS, software, hardware, computer
network infrastructure, peripherals, printers & related technology
* Performed software conversions, supporting ERP integration, software gap analysis, on-boarding new
countries & technology offerings; and supported resolving Info-

IT Support Executive at Mycom Systems LLC Dubai

• United Arab Emirates - Dubai
• May 2013 to September 2016

Provided on-site and remote IT support, implemented software & hardware systems (hospitality & retail -
POS), centralized inventory, accounting systems
* Supported software Windows server setup, networking, printers, wholesale invoicing, banquet order
taking, purchasing, stock control & cost controlling modules for UAE & GCC clients
* Rolled-out Call center systems, wireless restaurant ordering devices, retail stock-taking (i.e. PDA, IPAD)
* Supported, consulted & trained the UAE and GCC clients
* Supported major clients/projects such as:
UAE: Automatic Restaurant (Damac Subsidiary), Noon O Kebab QSR chain
Other GCC Projects: Aoli Lounge Café (Saudi Arabia), Afghan Brothers (Qatar)

IT Lecturer at EIT

• Sri Lanka - Colombo 10
• November 2010 to January 2013

IT Consultant at Excell Technologies

• Sri Lanka - Colombo 10
• September 2010 to January 2013

Consulted and implemented web & software projects.
Gathered software, web and network requirements of client stakeholders and provided IT solutions to enhance business performance
Engaged in graphic designing, web development tasks

Management Trainee at Grand Moov Hotel

• United Arab Emirates
• April 2008 to July 2008

Worked in front office operations, performed reservations, cashiering, guest relations and customer
support & IT

Graphic Designer at Novel Graphics

• Sri Lanka
• January 2004 to January 2006

Worked as a part time Graphic Designer, designed creative corporate business cards, brochures, logos etc., and handled printing