Executive IT
Landmark Group
مجموع سنوات الخبرة :16 years, 1 أشهر
Administering, Managing and Maintaining the LAN network.
Extend on-site and remote support of hardware, software, network and printers for end users.
Administration of a Wintel systems. Tasks included Windows Server, Active Directory, and troubleshooting.
Managing the File Servers, providing security rights and privileges, Quota management to the users and groups.
Resets passwords, monitors service health, adds and deletes user accounts, manages support tickets, adds and removes members from Office 365 groups.
Provided access to TEAMS and SKYPE for Business to users.
Provided access mobile users to office 365.
Installing, configuring and troubleshooting Microsoft Office 365
Overseeing the IBM Tivoli backup system and maintains the logs.
Installing & providing support for AVAYA / Cisco IP phone systems.
Troubleshooting the wired and wireless network related issues
Maintaining IT Assets through Manage Engine tool.
Coordinating with ISP’s for activating & deactivating Blackberry services (BES+BIS) and Data services with approval of management.
Coordinating with L3 team for troubleshooting end user level issues.
Handling procurement of all hardware and software licenses and renewal of licenses.
Dealing with vendors for new technology implementation at office and stores.
Handling 7 no’s of SharePoint workflow application. Task includes Access privilege, user and department mapping, creation of new supplier.
MAC OS and Enterprise Activation Support,
Sound Knowledge in installation, Update and troubleshooting issue on MAC operating system
Install and configuring email client Outlook & Lotus on MAC system and smart device.
Sound Knowledge in backup and restore - MAC Systems and smart Device.
Installation and troubleshooting issue on Adobe, Sketch up, CorelDraw etc. - MAC system.
Regularly backing up VIP users Apple Device and smart device.
Administering, Managing and Maintaining the LAN and WAN networks
Administration of a windows based network. Tasks included applying Group policy, Security maintaining, Resource allocation and Troubleshooting.
Configured & Maintaining the ISA 2006(Internet Security and Acceleration Server)
Configured & Maintaining the WSUS 3.0 (Windows Server update services)
Implementing of Network Security and Maintenance of Corporate Trend Micro Anti-Virus Server
Configuring & Administering VPN connectivity & Firewall on SonicWall UTM TZ 210
Configuring & Maintaining FTP Server, Terminal Server.
Configuring and Maintaining Network Printer and Scanners
Providing Remote Support to end users
Troubleshooting the wired and wireless network related issues