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Mohamed Elgamal, AVP - Head of Sales - Acquiring

Mohamed Elgamal

AVP - Head of Sales - Acquiring·Network International

Egypt

Bachelor's degree, Physical Education

Work experience

Total years of experience: 19 years, 4 months

AVP - Head of Sales - Acquiring

November 2023 - Present

Network International

Cairo, Egypt

November 2023 - Present

Spearheaded business expansion efforts, identifying and pursuing new opportunities in acquiring
processing and fintech sectors.
Implemented innovative strategies to attract and onboard new clients and partners, increasing market
share.
Led a high-performing team focused on new business acquisition and talent development.
Managed strategic partnerships, driving business growth through mutually beneficial collaborations.
Provided leadership to the sales and marketing teams in promoting acquiring solutions to untapped
markets.
Conducted comprehensive market analysis to identify trends and maintain a competitive edge.
Company industry:
Banking

head of Acquisition

March 2020 - Present

banque misr

Cairo, Egypt

March 2020 - Present

- Provide hands-on deployment and support expertise for all E-Banking solution products and services such as Mobile point of sales (POS, QR & E-Commerce),
- Develop vision, strategy, point-of-arrival and road-map for the digital payment & acceptance journey and serve as industry expert for all Digital Payments & acceptance.
- Develop and own the digital payments product road-map - which requires to work through dependencies with key stakeholders across the bank, operators or partners to define product initiatives for new features and the optimization of existing ones.
- Grow market share & Revenues and drive growth initiatives, including Digital payments.
- Manage a team of Acquisition.
- Build the business planning for the Acquiring.
- Creating new business models.
- Building Acceptance plan to Acquire new merchants (POS, QR Code & E-Commerce).
Company industry:
Banking
Job role:
Banking

Head of Acquiring Product Development - Digital Payment

November 2022 - November 2023

Banque Du Caire -

Cairo, Egypt

November 2022 - November 2023

Oversaw deployment and support for digital banking solutions (POS, QR, E-Commerce).
Developed product roadmaps for digital payments, optimizing features and driving growth initiatives.
Managed business planning for acquiring and created new business models.
Built strategies to acquire new merchants through digital payment solutions.
Company industry:
Banking

Head of Banking Sector

January 2022 - October 2022

Fawry Plus for Banking Services -

Cairo, Egypt

January 2022 - October 2022

Managed the banking sector team to achieve targets and maintain relationships with partner banks.
Promoted banking services and developed new business strategies.
Oversaw the sales and contractual processes, ensuring smooth project implementation.
Company industry:
Banking

Acquisition and Partners Manager - Digital Payment

January 2020 - January 2022

Banque Misr - EGYPT

Cairo, Egypt

January 2020 - January 2022

Led the development of digital payment products, including POS, QR, and E-Commerce solutions.
Managed acquisition teams and drove business growth initiatives.
Developed strategies for new business acquisition and optimizing digital payment features.
Company industry:
Banking

Senior Account Manager

February 2019 - March 2020

Fawry Plus for Banking Services

Cairo, Egypt

February 2019 - March 2020

- Managing a team of business development to achieve department goals and targets.
- Develops and executes a strategy for discovering and securing new business opportunities.
- Develops negotiation strategies by evaluating risks and potentials.
- Assesses potential third part clients in terms of income potential and mission fit.
- Adapts new business strategies in accordance with the types of clients already secured by the company.
- Evaluates, determines, and realizes quarterly business growth goals.
- Represents the company at trade organizations, on committees, and during board meetings, when necessary.
- Create a business development database in order to evaluate performance and organize client and prospective client information.
- Fosters beneficial relationships with business partners, potential clients, and business contacts in order to
attract new business and enhancing organization reputation.
- Close new business deals by developing and negotiating contracts.
- Operate as the lead point of contact for any and all matters specific to our customers.
Company industry:
Banking
Job role:
Banking

Business Development Manager

January 2019 - January 2020

Fawry Plus for Banking Services - EGYPT

Cairo, Egypt

January 2019 - January 2020

Led business development efforts, identifying new opportunities and securing partnerships.
Managed contract negotiations, developed growth strategies, and fostered relationships with business
partners.
Worked with internal teams to ensure the smooth implementation of projects.
Company industry:
Financial Services

Area Sales Manager

December 2016 - December 2018

Emirates Islamic Bank

Al Ain, United Arab Emirates

December 2016 - December 2018

- Handling 12 sales officer & 2 sales team leaders
- Responsible of choosing & training new sales officer.
- Promote and maintain relationship with retail customers, target market segment, trade Organizations and others to effectively sell services of the bank.
- Develop new business ideas and carry out plans for business development. Evaluate and report the progress in meeting planned objectives.
- Motivate direct sales team and evaluate performance by personal.
Company industry:
Islamic Banking
Job role:
Banking

Regional Sales Manager - Multi Products

October 2011 - December 2018

Emirates Islamic Bank -

Abu Dhabi, United Arab Emirates

October 2011 - December 2018

Managed sales teams and promoted banking services to retail customers.
Developed new business ideas and carried out plans for business development.
Trained and mentored new sales officers, evaluating performance and ensuring team success.
Company industry:
Banking

Team Leader

September 2014 - November 2016

Emirates Islamic Bank

Al Ain, United Arab Emirates

September 2014 - November 2016

- Responsible of choosing & training new sales officer.
- Motivate direct sales team and evaluate performance by personal.
- Implement the marketing strategies of the bank to maximize bank profitability.
- Ensure essential reports are submitted to the management in adequate time to be reviewed.
Company industry:
Islamic Banking
Job role:
Banking

Senior Sales & Service Officer

October 2011 - August 2014

Emirates Islamic Bank

Dubai, United Arab Emirates

October 2011 - August 2014

- Identify the needs of customers through customer behavior.
- Help, plan and organize sales promotion in the branch in co -ordination with other CSOs.
- Personally, build and deepen relationship.
- Capitalize on cross sell opportunities with new promotion.
- Provide customer market place feedback to branch manager to assist in his/her decision making.
- Sell the bank products and services and transform call transaction into enhanced customer relationship
- Send complete error free applications/requests to other units for further processing.
- Refer customer’s problem / complaints to CSM for decision, resolution or approval.
- Coordinate with other departments for all branch activities or system issues and follow up on customers’ issues. Work as a team, facilitate teamwork, and help other personnel when required to exceed customer expectations and ensure that the branch achieves required service performance ratings.
- Ability to handle pressure, complaints and difficult customer situations.
- Dealing with a many VIP Customers.
- Participate in branch sales campaigns and incentives by increasing and developing existing
customer base.
Company industry:
Islamic Banking
Job role:
Banking

Team Leader

September 2010 - August 2011

National Bank of Egypt

Cairo, Egypt

September 2010 - August 2011

- Supervise, monitor, and control the activities of productivity of the sales team, to achieve the
budgeted sales targeted.
- Implement the marketing strategies of the bank to maximize bank profitability.
- Supervise sales planning, prepare sales plan concerning new clients in all sectors and develop all necessary procedures to achieve it.
- Ensure essential reports are submitted to the management in adequate time to be reviewed.
- Identify the training needs of my staff to improve the quality of services.
- Ensure that the sales team always enforce the correct policies at all times.
- Establish and develop relationship with clients in order to evaluate their need, enabling the bank to supply a service which envelops the clients’ needs.
- Prepare for potential and existing clients in view of bank policies and standards.
- Follow up and implement approval files with the concerning departments.
- Daily review and follow up of borrower accounts, through sales team.
- Solve any problems concerning clients and sales team staff with other departments.
Company industry:
Banking
Job role:
Banking

Sales Supervisor – Auto Loans

January 2009 - January 2011

National Bank of Egypt - EGYPT

Cairo, Egypt

January 2009 - January 2011

Supervised the sales team, ensuring the achievement of sales targets.
Developed marketing strategies to increase bank profitability.
Managed customer relationships and handled sales planning.
Company industry:
Banking

Senior Sales Executive

June 2008 - June 2009

Arab Bank

Cairo, Egypt

June 2008 - June 2009

- Performing the background studies required before awarding the Auto loans.
- Encouraging new customers to open accounts and Auto Loans
- Promoting and selling treasury bonds.
- Coordinate all financial transactions for all customers.
- Assuring that the departments plan is followed.
Company industry:
Banking
Job role:
Banking

Sales Team Leader – Auto Loans

January 2008 - January 2009

Arab Bank – EGYPT

Cairo, Egypt

January 2008 - January 2009

Managed a team responsible for auto loans and coordinated financial transactions.
Promoted and sold treasury bonds, developing customer relationships and facilitating loans.
Company industry:
Banking

Sales Executives

February 2007 - June 2008

Barclays Bank

Cairo, Egypt

February 2007 - June 2008

- Selling credit cards.
- Conducting a comprehensive census for companies and private agencies in his assigned area.
- Classifying establishments according to the number of employees and income levels.
- Solve problems that might be encountered old or new customers.
- Building a data base of contacts and benefiting of customers acquaintances.
Company industry:
Banking
Job role:
Sales

Senior Sales Executive – Credit Card

January 2007 - January 2008

Barclays Bank – EGYPT

Cairo, Egypt

January 2007 - January 2008

Sold credit cards, conducted market research, and managed customer relations.
Developed a database of clients and prospects, enhancing business opportunities.
Company industry:
Banking

Education

Helwan University

January 2006

January 2006

Bachelor's degree, Physical Education

Egypt

GPA (rating): Good

GPA (rating): Good

Physical Education
View attachment

Skills

Automotive
Expert
Automotive
Expert
Banking
Expert
Banking
Expert
Customer Service
Expert
Customer Service
Expert
Sales
Expert
Sales
Expert
Very good knowledge of dealing with PC using
Expert
Very good knowledge of dealing with PC using
Expert
Internet
Expert
Internet
Expert
Windows operating system and MS-Office.
Expert
Windows operating system and MS-Office.
Expert
CREATIVE THINKING
Expert
CREATIVE THINKING
Expert
RESULTS FOCUSED
Expert
RESULTS FOCUSED
Expert
BUSINESS EXPANSION
Expert
BUSINESS EXPANSION
Expert
PROJECT MANAGEMENT
Expert
PROJECT MANAGEMENT
Expert
PROACTIVITY
Expert
PROACTIVITY
Expert
FLEXIBLE TYPE
Expert
FLEXIBLE TYPE
Expert
ABILITY TO MEET DEADLINES
Expert
ABILITY TO MEET DEADLINES
Expert
MARKETING
Expert
MARKETING
Expert
SALES
Expert
SALES
Expert
BUSINESS DEVELOPMENT
Expert
BUSINESS DEVELOPMENT
Expert
Sales
Expert
Sales
Expert
Customer Service
Expert
Customer Service
Expert
Banking
Expert
Banking
Expert
Automotive
Expert
Automotive
Expert

Social profiles

Personal Website
Personal Website

URL removed due to policy violation. Please contact support for further information.

Languages

Arabic
Expert
English
Expert

Memberships

AlAhly club

normal

January 1990

Training and Certifications

Certifications
Advanced Strategic Negotiation
Apr 2021
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Crisis Management
Mar 2021
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Strategic Thinking
Mar 2021
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Emotional Intelligence
Mar 2021
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Advanced Public speaking
Apr 2021
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Communication skills
Apr 2021
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Financial Crime (Middle East)
Jul 2021
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Finance for NON-Financial Professionals
Jul 2021
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Digital Marketing Strategies & Techniques
Jul 2021
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Retail Credit Risk
Apr 2021
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Information Security Awareness
Jun 2021
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