Muhammad Samak

Deliver strategic leadership and guidance to senior management regarding Digital Technologies to achieve MOEHE initiatives in compliance with Qatar Digital Government. Assist senior management in developing Digital Transformation strategy and road map, to ensure full integration with MOEHE strategic planning process, and the resulting business strategy and plans. Led cross-functional teams to evaluate, provide insight and drive strategic outcomes that have the greatest impact on the Ministry. Enable the transfer of strategic ideas into operational decisions. Drive the change and implement digital strategy while focusing on innovation, process automation, distribution platforms and data analytics. lead organizational changes required to create and sustain enterprise digital capabilities. Partner with the IT Leadership team to develop and exploit new digital business solutions to create a competitive edge for MOEHE.
Key Accomplishments:
• Represented IT in the Crisis Management and Business Continuity Management (BCM) Committee.
• Automated business processes, minimized the number of visitors, decreased printed papers, enhanced call centre process and procedures that increased customer satisfaction.

Directed daily operations and service management processes to ensure quality, efficiency and agility goals are achieved. Provided strategic direction and oversight for the design, development, operation and support of IT systems that fulfil the needs of the business, including the full life cycle of technical architecture, infrastructure engineering, infrastructure operations and IT service support. Oversaw IT infrastructure and operations (I&O) in the MOEHE including all the government schools. Delivered effective and efficient third-party and internally managed IT infrastructure used to support all business process across the Ministry. Contributed to the development and execution of the IT strategy and ensured alignment with the business strategy and the delivery of capabilities required to achieve business success. Developed and controlled the annual operating and capital expenditure budget for I&O to ensure it is consistent with overall strategic objectives of IT and the enterprise and is within plan. Uncovered potential loopholes and implemented best practices to mitigate potential risks.
Key Accomplishments:
• Fostered robust relations with IT and business executives to develop a clear understanding of business needs; ensured cost-effective delivery of IT services to meet changing business priorities.
• Led negotiations across IT and the enterprise to enable cost-effective and innovative shared solutions in achievement of business goals.
• Modernized the legacy hardware in the main Datacentre and DR site to one of top-notch Hybrid Conversed Infrastructure (HCI) Solution (Dell-EMC VX-Rack and V-Realize)
• Secured annual telecommunications costs by ~$5M by implementing a centralized Internet design.
• Accomplished over 80% of savings by reducing annual costs of Microsoft Licenses from $10M to less than $2M.
• Accomplished new Datacentre project worth $45M and implemented latest technologies and security components to achieve project goals.
• Migrated over 300K accounts to Office 365 with a well-prepared adoption plan to achieve the most benefits from the office 365 products including MS Teams, OneDrive for business.
• Orchestrated security infrastructure by implementing many security solutions (IAM, PAM, NAC, NGFW, ACS, WAF, SOC, IPAM, DNS Management, and DHCP Management).

Managed education projects from conception to completion ensuring consistency with the SEC strategy, commitments and goals. Acquired resources and coordinating the efforts of the projects team members and third-party contractors or consultants in order to deliver projects according to plan. Define the project’s objectives and oversee quality control throughout its life cycle. Cooperate with other personnel and work groups to practice ongoing Team development and behaviours that are aligned with the SEC’s vision, mission and values. Served as central communications link to all project stakeholders by providing timely generation and distribution of project information. Ensured integration of all elements of a project, including hardware, software, and network components, are properly managed. Identified project risks and issues; determined severity/probability and strategies for dealing with risks. Tracked progress of issue resolution and negotiate solutions as necessary. Spearheaded acquisition process to obtain goods and services required for the project, such as procurement planning, RFP preparation, source selection, and contract negotiation and administration.
Key Accomplishments:
• Reduced printed papers in supreme education council by over 50% by directing a Program of Paperless Organization.
• Developed and implemented Correspondences Management System (CMS), Employees e-Services (HR Self Services), Scholarship Portal, and Backlog Digitization to achieve organizational goals.
• Managed several projects including SEC public portal, and SEC Intranet from inception to completion within time and budgetary constraints.

Managed FileNet and Microsoft Operations Departments projects from conception to completion within time and budgetary constraints.
Key Projects:
• Upgraded systems to Windows 7 and Office 2010 (BDD) for the entire Governmental affiliates in Qatar (50, 000 endpoints for more than 80 entities).
• Implemented Microsoft Infrastructure (AD, Exchange, TMG, SCCM, SCOM, SCDPM, Hyper-V and etc.) for most of the Governmental affiliates in Qatar.
• Archived and Correspondences Systems based on FileNet Technology for many of the governmental affiliates such as (Qatar Museums Authority, Qatar Central Bank, Supreme Judicial Council, Qatar Amiri Guard, Ministry of Municipalities and Urban Planning and many other affiliates.

Project Management Trainer (PMP) for many companies and private groups in Egypt and Qatar

Project Management Consultant for some organizations in Qatar

• Mange all of the IT related projects (including but not limited to all of the Primavera Implementation and Customization, Company Head Office Internal Network Setup and maintenance, Company Website creation and maintenance)
• Participate in implementing the Operational and Project Management System (PMO) for the Public Work Authority (PWA) - Ashghal, the main role is to implement and Customize the IT Solution for the Project Management System including the Planning and Scheduling applications, Content and Contract Management application, GIS Interface tools and Integration tools between all of the used applications,
• Work as a Quality Consultant to complete the Consultancy Service for the IT Department in Kahramaa (more than 33 Business Processes Re-Engineering), the project includes but not limited to:
- IT Security Policies
- Disaster Recovery (DR) Planning Procedures
- Risk Management Procedures
- Helpdesk procedures
- Software Development Procedures
- Application Management Procedures
• Responsible for all of the IT Sales activities including but not limited to Prepare the Proposals and Quotations, Managing the sales activities, Managing the Implementation process and manage the maintenance and support activities
• Tools and Technologies:
- Primavera Planning and Scheduling, Primavera Contact Manager (Expedition), Primavera PertMaster Risk Expert, Primavera Earned Value Manger
- MS-Project
- MS SQL Server, Oracle
- EntComm Resonance Procurement Manager (Integrated with SAP, JD Edward, Oracle, Etc.)
- Windows Server 2003, Windows XP and Windows Vista
- Microsoft Solution FrameWork (MSF),
- Microsoft Visual Studio Team System (VSTS),

Tasks:
•Project analysis, understands the enclosed instructions, organize, and control the projects upon arrival to ensure the maintenance of our high quality and clients’ retention.
•Lead kickoff meeting with Development, Testing and QC departments in order to settle on the cycle of work and the team selected.
•Organize meetings with Development, Testing and QC departments in order to solve popping up problems.
•Insuring the delivery of projects within the schedules and with the client and the company quality standards, so as to establish an excellent relationship with the clients.
•Responsible for applying the ISO procedures at all of the project phases.
•Participate in the CMMI preparation and applying the Rational Tools such RUP and Rational ClearQuest.
•Receive feedback from clients and internal crew concerning quires and take the proper action to solve the query in an appropriate way.
•Develop and maintain the Engine Core Module that is responsible for full-text indexing and retrieval for XML data, Port the Engine Core Module to win 32/64 bits and UNIX Solaris.
•Participate in the design of the Transactional interface using the MS Transaction Server (MTS).
•Participate in the design of supporting clustering.

Projects:
•IDRISI Search Engine Ver. 4.0, 4.1, 5.0, 5.1 and 6.0.
•Integrate the IDRISI in Sakhr ArabDox (DMS).
•Integrate the IDRISI in Sakhr JOHAINA News
•Integrate the IDRISI and Sakhr Text To Speech (TTS) in Aljazeera Net.
•Integrate the IDRISI with the WIPO ( www.wipo.org ) software based SQL and migrate the Old Trade-Marks data from the Fulcrum to the SQL.
Tools:
C/C++, C#, ASP.NET, XML, HTML,
Visual C++, 6.0, V.S .Net 2003 and 2005,
.Net FrameWork, Win-Debugger,
MS Compiler and Intel Compilers, Intel VTune Performance Analyzer,
MS SQL Server 2000,
Oracle 8i, 9i and 10g, TOAD,
Win 2000 AS, Win 2003 32/64 and UNIX Solaris,
MS Project, RUP, Rational Rose, and Rational CleareQuest .

Projects:
•Integrate the ArabDox in:
(http://www.sakhr.com/Sakhr_e/Products/Arabdox.htm?Index=2&Main=Products&Sub=ArabDox)

1- Organization of Islamic Conference
2- Hael Municipality (Baladiyat Hael)
3- Khamis-Mushait Municipality (Baladiyat Khamis Mushait)
4- MBC Jeddah

Tasks:
•Analysis of Customer Requirements
• Participate and lead the team responsible for Design of the proposed solutions for the customers
•Participating in implementing the solutions on customer's sites
•Train the customer's persons in charge for the implemented solutions

Tools:
Visual C++, 6.0,
MS Project
SQL Server
Oracle PL/SQL
Oracle 8i, 9i

Projects:
•Intelligent Document Retrieval and Information Search for Internet (IDRISI) (http://www.sakhr.com/Sakhr_e/Products/Idrisi.htm?Index=2&Main=Products&Sub=Idrisi

Tasks:
•Develop and maintain the Table Manager Module
•Develop and maintain the ODBC Reader
•Port the Table Manager and the ODBC Reader to win 32/64 bits
•Port the IDRISI to the UNIX Solaris 8.0
•Create MFC-like module to use it in IDRISI under Solaris

Tools:
C/C++
Visual C++, 6.0,
Sun Workshop
SQL Server
Oracle PL/SQL
Oracle 8i, 9i
CC, GCC, MS Compiler, and Intel Compilers
Intel VTune

Tasks:
1- Develop a system for College Exams
2- Develop a system for coordinating the College Registration Process
3- Develop a system to manage and monitor the correspondences
Tools:
MS Access