Sales Supervisor - Commercial Vehicles
Al-Zayani Trading Company
مجموع سنوات الخبرة :13 years, 2 أشهر
Performing all the Sales processes:
(Prospecting, Welcome - Meet & Greet Consultative Interview, Selective Presentation, Demonstration, Evaluation, Purchase Consultation, Delivery, and Follow-Up).
Achieve and exceed the allocated sales target for new units, and exploring other sales opportunities such as service contracts, trade in.and insurance policies.
Deliver the highest levels of customer service, thereby creating customer loyalty and repeat sales. Adhere to company procedures, particularly around cash and credit handling, to ensure safety of cash
Constantly improve and update knowledge of product range and benefits
Maintain awareness of automotive industry, paying particular attention to new features, technical developments, market trends, competitor analysis, selling techniques and customer handling skills
Handle bulk purchase deals, contracts, Auto Finance and banking facilities
Follow up with prospective buyers, including telephone enquiries, showroom walk-ins and field visits to existing and new business clients
problem-solve and ultimately deliver sales results within set time frames
• Prepare sales action plans and strategies.
• Schedule sales activity.
• Develop and maintain a customer database.
• Develop and maintain sales and promotional materials.
• Plan and conduct direct marketing activities.
• Make sales calls to new and existing clients.
• Develop and make presentations of company products and services to current and potential clients.
• Negotiate with clients, develop sales proposals. present sales contracts.
• Conduct product training.
• Maintain sales activity records and prepare sales reports.
• Respond to sales inquiries and concerns by phone, electronically or in person.
• Ensure customer service satisfaction and good client relationships.
• Follow up on sales activity
• Perform quality checks on product and service delivery
• Monitor and report on sales activities and follow up for management
• Conduct market research and surveys
• Participate in sales events
• Monitor competitors, market conditions and product development
• Managed day-to-day operational and administrative duties for business
development department
• Organized and maintained calendar for Marketing and Sales Managers to coordinate
work flow and meetings, prepare reports, letters, financial statements and other
documents
• Developed an in-depth understanding of the market including all comparative
Properties and area.
• Assisted with development of new internal databases
• Provided support to team for word processing, spreadsheet, database or presentation
software. & Coordinate materials for meetings and presentations.
• Created admin manual for arranging travel schedule and reservations for management.
• Monitored local sales and leasing activity, helped with the prospect of future business.
• Prepare and dealing with advertising and promotion of the company and follow up With agencies.
MBA Completed in 2010 Jan with Grade "B"