محمد  احمد , System Administrator

محمد احمد

System Administrator

Dubai Health Authority

البلد
الإمارات العربية المتحدة - دبي
التعليم
بكالوريوس, Computer Engineering Technology
الخبرات
11 years, 10 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :11 years, 10 أشهر

System Administrator في Dubai Health Authority
  • الإمارات العربية المتحدة
  • أشغل هذه الوظيفة منذ أكتوبر 2015

User administration (setup and maintaining account)
* Maintaining system (Epic System) American Health Care System
* Verify that peripherals are working properly
* Quickly arrange repair for hardware in occasion of hardware failure
* Monitor system performance
* Create file systems
* Install software
* Create backup and recover policy
* Monitor network communication
* Update system as soon as new version of OS and application software comes out
* Implement policies for use of computer system and network
* Setup security policies for users
* Strong grasp of computer security
* Firewalls and intrusion detection systems)
* Documentation in form of internal wiki
* Password and identity management

IT Assistant في European Union Mission (IOM)
  • السودان
  • يناير 2011 إلى يونيو 2011

Network Design\ Administration Security For LAN/WAN
* Reviewed current hardware and software and recommended modifications to increase system
speed
* Documented repair processes and helped streamline procedures for future technical support
actions
* Consistently responded to customer service emails within standard window for optimal
response
* Disassembled computer systems to troubleshoot and resolve hardware issues
* Maintaining IT storage room
* Installing IT equipment's in office
* Installing all communication equipment's ( Began, satellite phones, GPS and GPRS)
* Training staff and assisting in installing VHF radios

Banker في Workers National Bank
  • يناير 2007 إلى سبتمبر 2009

in departments of current accounts, transfers, investment and internal audit, main
treasury and electronic clearing
* Official of ATMs in the number of branches in terms of inventory and operating and
monitoring network operating system
* Design network for Obied Khatim branch.( building of three floors)
* Developing programs relating to the bank and help in the creation of programs such as instant
transfers
* Troubleshooting of Wireless Network Connection (Wi-Fi), and Configure Wireless Security
Settings
* Install and configure, maintain network services equipment and devices
* Maintenance of computers Hardware
* Design and installation of wired and wireless networks
* Enters a variety of information (e.g., time and activity, evaluations, call signs, etc.) into a
computerized tracking system in order to originate, update, reconcile, transfer and track data
* Prepares typed copy (e.g., correspondence, minutes, memoranda, briefs, agendas, contracts
and reports) from written, oral or recorded information in order to produce error free
documents
* Maintains and stocks office supplies for assigned work unit to ensure availability of supplies
* Queries Electronic Mail System (EMS) in order to obtain information for section personnel
* Prepares various forms (e.g., Personnel/Position Action Requests (PARS) and purchase
requisitions) within assigned work unit
* Reviews and analyzes files, documents, computer printouts and other printed material in
order to ensure the completeness and accuracy of documents

الخلفية التعليمية

بكالوريوس, Computer Engineering Technology
  • في University of Technological
  • نوفمبر 2019

:

بكالوريوس, COMPUTER CONFIGRATION
  • في Nice Price
  • نوفمبر 2019

:

بكالوريوس, COMPUTER CONFIGRATION
  • في Nice Price
  • نوفمبر 2019

:

بكالوريوس, COMPUTER CONFIGRATION
  • في Sudacad Academy
  • يناير 2011

NETWORK DESIGN USING E1s SWITCHES AND ROUTERS iTel Companies, Inc.

بكالوريوس, COMPUTER CONFIGRATION
  • في Sudacad Academy
  • يناير 2011

NETWORK DESIGN USING E1s SWITCHES AND ROUTERS iTel Companies, Inc.

بكالوريوس, COMPUTER CONFIGRATION
  • في Sudacad Academy
  • يناير 2011

courses: Diploma: CCNA (waiting For Test) G- Microsystems

Specialties & Skills

Public Relations
Customer Service
Retail Banking
IT Administration
Administrative
CUSTOMER RELATIONS
MARKET RESEARCH
MEETING FACILITATION
. NETOS
ADOBE STREAMLINE
ANTI VIRUS
APPLICATION DEVELOPMENT