malmatia
malomatia
Total years of experience :17 years, 3 Months
• Develop and proactively sell existing & new services & solutions into existing & new business.
• Position new business opportunity & to secure IT services & Technology solutions (sales) for malomatia with the Qatar Market via professional face to face representation & company/solution offering presentations.
• Build strong business relationships within the existing & new industry sector & prospective account.
• Progress new & identified targeted sales prospects into solution/services opportunities & revenues on a quarterly basis.
• Meet performance objectives in line with the company objectives and ensure that weekly of the sales opportunities against target performance of the Business Development division are tracked and managed to meet personal sales target.
• Responsible to maintain a high standard of customer satisfaction through the sales cycle from initial interaction, pre-sales through to the implementation, delivery & closure stage of the project in a manner that is balanced and does not financially affect malomatia.
• Recorded & keep updated on a weekly basis all such revenue opportunities in the company’s salesforce system.
• Understanding the company’s products and services portfolio, and effectively communicating all offerings to clients and partners.
•Reporting to the regional director, providing regular inputs on all accounts and partners including the opportunity status.
•Working closely with the pre-sales team, distributors and partners to provide the right solution to the end customer.
•Managing own accounts and partners including identifying and qualifying all opportunities.
•Identifying and working closely with partners and new clients.
•Building strong professional working relationships with partners and clients. Establishing a high level of personal credibility as a trusted advisor to key client executives.
•Developing and delivering winning proposals and presentations to solve customers’ business and technical challenges.
•Acting as a single point of contact and account manager for new and existing clients and business partners.
•Understanding the company capabilities and services, and effectively communicating all offerings to the client.
•Reporting to the sector manager, providing regular input on all account activities, including status and call report on weekly basis.
•Achieving sales target.
•Working closely with the Product Manager in preparing proposals.
•Sending final proposals, for the company's clients.
•Providing regular two-way communication between the client and the pre-sales team, to providing strong team representation and set proper client expectation.
•Following with the project team in order to maintain a continuous knowledge of project status in order to identify potential issue and or opportunities within or related to the project.
•Ensuring high level of customer satisfaction.
•Constantly checking feedback with key accounts to make sure the client’s needs are always met in a convenient way.
•Understanding the client's characteristics as well as all related business dynamics.
•Undertaking other related duties assigned by my direct manager
•Present and sell company products and services to current and potential clients.
•Prepare action plans and schedules to identify specific targets and to project the number of contacts to be made.
•Follow up on new leads and referrals resulting from field activity.
•Identify sales prospects and contact these and other accounts as assigned.
•Prepare presentations, proposals and sales contracts.
•Develop and maintain sales materials and current product knowledge.
•Establish and maintain current client and potential client relationships.
•Prepare paperwork to activate and maintain contract services
•Present and sell company products and services to current and potential clients.
•Continuous follow-up with clients to always exceed their expectations with the quality of services and products.
•Contacting clients and solving any outstanding tickets and complaints.
•Conducting field visits to clients to resolve any problem they may encounter with the service.
•Supporting the Team Leader with information and studies required for expanding sales and promoting the company’s products.
•Contacting, visiting and meeting with key clients to promote the company’s products.
•Developing new employees, training them and providing them with full training and details on the company’s products and services and their advantages.
•Processing corporate customers’ (Direct sales, indirect sales and HR).
•Performing requests through all stages and/or changing requests received through Sales.
•Supporting the sales team to resolve any problem they may encounter with the service.
•Answering clients’ inquiries, receiving their complaints, and working to resolve them as quickly as possible.
•Examining clients’ complaints and following-up with them to resolve them as soon as possible to satisfy customers and maintain them.
•Building relationships with clients and providing them with services to meet their requirements and needs, according to the quality standards in the company and in a manner, that would reflect a positive image of the company.
•Providing support for leased line, ADSL & Dialup & Internet Related Problems.
•Offering technical support services through field visits to clients and working in charge of installation.
Management Information System