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Mohammad Akl, Logistics & Operations Coordinator

Mohammad Akl

Logistics & Operations Coordinator·Post Way Shipping & Import-Export

Lebanon

Diploma, Hotel Management

Work experience

Total years of experience: 7 years, 6 months

Logistics & Operations Coordinator

January 2026 - Present

Post Way Shipping & Import-Export

Cairo, Egypt

January 2026 - Present

• Coordinated 20+ shipments monthly with 95% on-time delivery rate

Company industry:
Business Consultancy Services
Job role:
Logistics and Transportation

Sales Supervisor & Marketing Lead

June 2023 - December 2025

Day to Day Deals

Zahle, Lebanon

June 2023 - December 2025

• Managed full sales cycle (lead generation to closing), consistently achieving 115%+ of sales
targets across monthly performance cycles
• Delivered 8, 075+ total units sold across household electrical products during tenure, including a
3, 140+ units peak performance cycle
• Built and implemented a CRM system to track customers and improve retention
• Achieved up to 30% revenue growth over selected high-growth periods through improved sales
execution and customer targeting
• Boosted profit margins by 25% through pricing and inventory optimization
• Created video marketing content to boost product visibility and conversions
• Managed inventory and warehouse operations using Microsoft Excel

Company industry:
Consumer Electronics
Job role:
Sales

Retail Sales Supervisor

January 2023 - December 2025

Day to day deals

Zahle, Lebanon

January 2023 - December 2025

Managed full sales cycle from lead generation to closing
• Achieved 115% of sales targets
• Sold over 3, 140 products within one year
• Increased revenue by 30% within 6 months
• Improved profit margins by 25%
• Built and implemented CRM system
• Created video marketing content to increase conversions
• Managed inventory and warehouse operations using Excel

Company industry:
FMCG
Job role:
Management

Sales Representative

January 2020 - November 2023

Aj Max Outlet

Zahle, Lebanon

January 2020 - November 2023

Increased sales through upselling techniques
• Built strong customer relationships and repeat business
• Supported promotions and in-store campaigns

Company industry:
Fashion & Apparel
Job role:
Sales

Retail Cashier & Customer Service

April 2023 - May 2023

Grill town

Doha, Qatar

April 2023 - May 2023

Handled POS transactions in high-volume environment
• Delivered excellent customer service

Company industry:
Catering, Food Service, & Restaurant
Job role:
Accounting and Auditing

Retail Cashier & Customer Service

April 2023 - May 2023

Grill town

Doha, Qatar

April 2023 - May 2023

• Served 100+ customers daily, ensuring fast checkout flow and maintaining high customer
satisfaction in a high-volume retail environment
• Maintained 95%+ transaction accuracy and reduced checkout errors during peak hours

Company industry:
Catering, Food Service, & Restaurant
Job role:
Banking

Indoor Sales Representative

February 2018 - February 2019

Cascade Mall

Zahle, Lebanon

February 2018 - February 2019

• Consistently exceeded sales targets by 10-20% monthly
• Drove average order value by 15-20% through upselling and persuasive selling techniques

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Sales

Education

Omar Al-Mukhtar Institute

September 2021

September 2021

Diploma, Hotel Management

Lebanon

GPA (rating): Good

GPA (rating): Good

Omar Al-Mukhtar Institute

January 2021

January 2021

Bachelor's degree, Hotel

Lebanon

Skills

SALES
Intermediate
SALES
Intermediate
MARKETING
Intermediate
MARKETING
Intermediate
MARKETING STRATEGIES
Intermediate
MARKETING STRATEGIES
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
SELF MOTIVATION
Intermediate
SELF MOTIVATION
Intermediate
CUSTOMER ENGAGEMENT
Intermediate
CUSTOMER ENGAGEMENT
Intermediate
DIGITAL MARKETING
Intermediate
DIGITAL MARKETING
Intermediate
SOCIAL MEDIA
Intermediate
SOCIAL MEDIA
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
TEAM LEADERSHIP
Intermediate
TEAM LEADERSHIP
Intermediate
Customer Service
Expert
Customer Service
Expert
Microsoft Excel
Expert
Microsoft Excel
Expert
Management
Expert
Management
Expert
Sales Representatives
Expert
Sales Representatives
Expert
Accounting
Intermediate
Accounting
Intermediate
Microsoft Office
Expert
Microsoft Office
Expert
Sales & Closing Techniques
Expert
Sales & Closing Techniques
Expert
BUSINESS DEVELOPMENT
Intermediate
BUSINESS DEVELOPMENT
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
CUSTOMER RETENTION
Intermediate
CUSTOMER RETENTION
Intermediate
FAST MOVING CONSUMER GOODS
Intermediate
FAST MOVING CONSUMER GOODS
Intermediate
LEAD GENERATION
Intermediate
LEAD GENERATION
Intermediate
PROFIT MARGINS
Intermediate
PROFIT MARGINS
Intermediate
RETAIL EXPERIENCE
Intermediate
RETAIL EXPERIENCE
Intermediate
SALES PROCESS
Intermediate
SALES PROCESS
Intermediate

Social profiles

Languages

English

Expert

Arabic

Native Speaker

Training and Certifications

Certifications
Customer Service Excellence
Digital Marketing Fundamentals
Professional Business Writing
Social Media Marketing Certificate
Professional Business Writing – AHC Management Consulting

Hobbies and interests

Problem Solving & Strategy

Developing problem-solving and strategic thinking skills by analyzing situations and finding effective solutions

Business & Entrepreneurship

Exploring business ideas, sales strategies, and market trends to develop entrepreneurial thinking and decision-making skills

Networking & Communication

Actively building relationships, improving communication skills, and expanding professional networks to create new opportunities

Content Creation & SocialMedia

Creating short-form content and learning social media marketing strategies to increase engagement, reach, and audience growth

• Reading books about sales & marketing �

Continuously learning sales & marketing strategies through books and applying them in real-life scenarios to enhance persuasion, communication, and deal-closing skills