محمد الكيلاني

Execute business strategy according to company plan
to achieve marketing and sales goals

Public and customer relation management; customer retention management and new customer

development in the designated market

Project follow-up

Capture customer demands, analyze customer feedback, analyze competitors and predict market trends

• Lead, manage and coach positive and collaborative team performance to achieve all Area Goals, linked to the Corporate Strategy.
• Use OGSM model to map out the sales team goals, to put the vision or strategy into action and to turn ideas into concrete activities.
• Apply sales operations software (SAP/CRM) to build better relationships with customers, keeping track of all sales activity, organizing and prioritizing
• Prepare and implement sales plans to deliver profitable growth & expand the customer base
• Develop, maintain, and grow customer relationships, positively and professionally.
• Analyze data to identify sales volume, product mix, and selling price by monitoring supply and demand, economic indicators, competitors, and trends.
• Track, measure, monitor and report sales KPIs performance, recognize individual and team success and highlight improvement areas for correction with agreed actions for the team.
• Build up strong & solid Business Pipeline with achieve high securing Hit Rate & provide timely, accurate area sales forecasts to the supply chain to enable efficient production at all factories.
• Recruit, train, develop & evaluate team staff to match the organizational structure requirements in cooperation with HR Dept. to match the job description.
• Provide cash flows plan & collections on a quarterly & annual basis and ensure all Account Receivables are collected and banked in line with trading terms.
• Ensure manage customer accounts & applying of the company's credit policies to save the rights of the company and owners
• Provide feedback on market requirements to assist R&D of product development to keep development among competitors.
• Accountable for customer relationship development, profitable growth, financial budget management, team development, motivation & discipline, corporate policy adherence and company asset management and maintenance.

• Monitor all sales and marketing activities in the showroom.
• Ensure Showroom is Kept to Company Visual Standards & compliance with policies and procedures.
• Maintain Product Knowledge, this includes learning about new products as they arrive & train team on product knowledge.
• Maintain harmony among team & resolving strain and conflict between staff to promote a jovial and productive workplace get the best performance out of each member using my leadership skills.
• Develop Sales team through coaching, motivating, mentoring and providing feedback to store team, as well as mentoring all employees on how to be a better salesperson.
• Monitor Store and team KPIs, distribution tasks and ensure their implementation also keep track of employee performance each shift.