Mohammad Al Srouji

Solution Consultant at metaSOFT International

• Lebanon - Beirut
• July 2005 to November 2012

I start working as support engineer for company customers in Lebanon for 2 years, during this time I improve my skills in the following fields:

- Windows 98\XP\Vista\Window 7
- Design and developing Reports using Crystal Report
- Windows Server 2000 & 2003
- Office 97-2000-2007
- SQL Server 2000/2005 & 2008 R2
- Adobe Photoshop
-Gain various Knowledge in the following Fields:
Accounting - Inventory - Billing - Reception Duties - Insurance Companies - Network - Hospital Management System - Laboratories - Communications Skills- Training Skills
- Ability to Analyze End-Users Needs to support him and give him necessary instructions to finish their duties

Later I represent the company in Syria, Egypt, KSA, and UAE. During this time I improve my skills in the following Fields:
1. Manage and Supervise People
2. Ability to Close Projects
3. Communication Skills
4. Prepare Surveys & Reports for both End users and Stakeholders
5. Negotiation with Vendors to get suitable prices
6. Ability to raise my team attitude to increase Productivity
7. Ability to work in different environment and adaptive with all changes

Currently, I'm working on 2 Projects in KSA (MOI Hospitals and Qassim University), my duties are:

- Manage Sites engineers in MOI Hospital
- Supervises and Monitors the operations and performance of site engineers in hospitals
- Take necessary actions to improve site engineers’ skills to finish tasks required from them in each site
- Monitors End Users in each Hospital and prepare plan to improve skills by training each Department
- Prepare Reports about Work Progress in each site and raise it to MOI
- Communicate with stakeholders and keep them up-to-date
- Prepare weekly and monthly Reports To be raised to General Manager
- Train Site engineers on new Products.
- Review Training Materials
- Prepare and Review Manuals for End Users