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محمد الدويدي, Learning Solutions Development Manager

محمد الدويدي

Learning Solutions Development Manager·American University of Kuwait

الكويت

دبلوم, Learning & Development Management

الخبرة العملية

مجموع سنوات الخبرة: 23 سنوات, 2 أشهر

Learning Solutions Development Manager

يناير 2020 - حتى الآن

American University of Kuwait

السالمية، الكويت

يناير 2020 - حتى الآن

• Lead the design and implementation of customized learning solutions aligned with client
business goals.
• Manage training operations and quality assurance across multiple corporate accounts.
• Conduct needs assessments, design blended programs, and deliver workshops in leadership
and communication.
• Serve as Program Leader for the Cambridge International Diploma in Teaching and Learning.
• Partner with senior leadership to foster a culture of continuous learning and performance
excellence.
مجال الشركة:
التعليم العالي
الدور الوظيفي:
التدريب والتطوير

Corporate Trainer & Business Coach

أغسطس 2017 - حتى الآن

Independent

الكويت، الكويت

أغسطس 2017 - حتى الآن

Meet clients to understand and analyze training needs
Provide training solutions
Conduct personality assessments and link it to job profile as per Thomas PPA
Conduct consultation sessions based on the assessments
Conduct training: Examples are:
 Management & Leadership
 Advanced Communication Skills
 Developing Personal Resilience
 Employee Engagement
 Business Etiquette
 Customer Engagement
 Coaching Skills
 Improving Mindset
 Creative Thinking
 Negotiation Skills
 Stress Management
 Sales Skills
 General English and ESP

Follow up with coaching calls or meetings
Conduct open day and meetings activities
Public speaking:
 4th HR Forum - Kuwait
 Advanced Technology Company Annual Meeting - Kuwait

Some of my clients:
 Allergan - Dubai / KSA and Singapore (coaching over the phone)
 Qatar Development Bank - Qatar
 Progress Academy - Algeria
 Astellas - Middle East (Dubai, Lebanon and Jordan)
 Ahli Bank - Kuwait
 Petroleum Training Center - Kuwait
 Boubyan Bank - Kuwait
 MARS - Dubai
 Quality Net - Kuwait
 Kuwait Danish Dairy Company (KDD) - Kuwait
 VIVA Telecommunication - Kuwait
مجال الشركة:
الاستعانة بالمصادر الخارجية للموارد البشرية
الدور الوظيفي:
التدريب والتطوير

Manager - Employee Development

أغسطس 2015 - أغسطس 2017

GLA Property Management

الفراوانية، الكويت

أغسطس 2015 - أغسطس 2017

 Conduct an annual Training/Development Needs Analysis (TDNA), based on annual Business Plans together with regular feedback from Performance Management and Succession Planning.
 Use TDNA results and regular discussions with management/other employees to identify priorities and objectives for the annual Training & Development Plan
 Plan, budget and deliver the annual GLA Training and Development Calendar
 Regularly meet with employees and their Direct Supervisors to know the pulse of the business requirements and consequent training and development needs - current and anticipated.
 Use contemporary methods to cater to adult learning styles and measurement of learning effectiveness
 Evaluate and recommend knowledge delivery solutions e.g. on line and blended learning opportunities
 Work with employees & their managers/supervisors to design and deliver On -the -Job development assignments
 Monitor and support the employees Training Action Plans to ensure and enhance application of learning at work
 Encourage/actively invite candid feedback on programs and processes from participants and their supervisors/managers to drive continuous improvement and ensure leaning is enhanced, enjoyable and effective.
مجال الشركة:
العقارات
الدور الوظيفي:
التدريب والتطوير

Trainer

نوفمبر 2012 - أغسطس 2015

Freelance

الكويت، الكويت

نوفمبر 2012 - أغسطس 2015

Provide training solutions
Conduct on the job training
Conduct training: Examples are:
 Time Management
 Communication Skills
 Problem Solving
 Business Writing
 Sales Skills
 Assertiveness & Confidence Skills
 Dealing with Others
 Self-Development
 Customer Service
 Improving Employees Productivity
 General English and ESP

Follow up with coaching calls or meetings
Conduct open day and meetings activities
Public speaking:
 Training Forum in Oman 2013
 Habchi & Chalhoub annual meeting 2015

Some of my clients:
 Petroleum Training Center - Kuwait
 Fillip Morris - Kuwait
 National Bank of Kuwait - Kuwait
 Gulf Bank - Kuwait
 Boubyan Bank - Kuwait
 Alshaya - Kuwait & KSA
 Chilibeans - Kuwait
 VIVA Telecommunication Company - Kuwait
 Kuwait Oil Company - Kuwait
 Alrifai Nuts - Kuwait & Dubai
 MARS - Kuwait
مجال الشركة:
خدمات الاستشارات التجارية
الدور الوظيفي:
التدريب والتطوير

Regional Training Officer/ Assistant Regional Training Manager

مايو 2010 - سبتمبر 2012

Almarai

الفراوانية، الكويت

مايو 2010 - سبتمبر 2012

 Training Classroom & On Job
 Developing New Employees Skills plus orientation
 Following up on new system application (ASRM)
 Evaluating and Administrating internal training
 Preparing the Training Need Analysis
 Analyzing the training needs
 Employees Performance Appraisal
 Auditing
 Risk Assessment
 Planning the Yearly Training Plan
 Participate in choosing new staff
 Coordinating with training entities and organize outdoor training in hotels
 Attending external training for evaluation and post training assessment and assignment
مجال الشركة:
السلع الاستهلاكية سريعة التداول
الدور الوظيفي:
التدريب والتطوير

Training & Operations Manager

أغسطس 2007 - ديسمبر 2009

Polyglot TLC

الكويت، الكويت

أغسطس 2007 - ديسمبر 2009

 Recruiting new training & operations staff
 Performance Appraisal and Competency Assessment
 Managing & utilizing resources and assets.
 Curriculum Development - Customized Business (soft skills) & English Short Courses for individuals and companies.
 Managing outdoor training and providing reports (attendance, performance, feedback & ROI).
 Sales Proposal.
 Planning the new training operational cycle, applying and following up.
 Managing inventories and scheduling the classes to run
 Managing the registration requests.
 On going staff training and job observance.
 Conducting training, (Tutorial, Conversation & VIP).
 Assessment and Lab Administration.
 Telemarketing and Sales.
 Handling sales and sales issues.
 Analyzing and writing sales proposals.
 PR, handling customers and serving their issues attempting to attend their requests according to the policy of the institute.
 Correspondence and administration.
 Assisting in Marketing Plans.
 Dealing with Agents.
مجال الشركة:
التعليم الابتدائي والإعدادي والثانوي
الدور الوظيفي:
التدريس والشؤون الأكاديمية

English & Business Trainer

نوفمبر 2002 - يوليو 2007

Human Soft - Tawteen

الكويت، الكويت

نوفمبر 2002 - يوليو 2007

 Training (New Horizons - Expressions - Tawteen); diploma, short courses & VIP.
 Curriculum Development (Training Department - Man Power Project) for short courses and tracks
 Interviewing Kuwaiti job seekers in Man Power Project
 Assessment officer (Training Department Center- Man Power Project)
 Examiner (Training Department - PAAET Project)
 Scheduling (Training Department - Burgan Bank Project)
 Assisting in marketing (promotion items).
 Exam Auditor and Courses Reviser
 Curriculum Development:
o Customized Analysis Based Courses for Burgan Bank & KNPC
o Business English Courses for Oula Fuel Company
o Business English Course for Ministry of Commerce - Insurance Department.
o Business English Course for Kuwait International Airport
o Individual Customized Courses - Speaking - Writing - Reading - TOEFL and IELTS
o Soft Skills Courses for Man Power Project
مجال الشركة:
خدمات الاستشارات التجارية
الدور الوظيفي:
التدريب والتطوير

التعليم

MiddleEarthHR

سبتمبر 2021

سبتمبر 2021

دبلوم، Learning & Development Management

الهند

المعدل التراكمي (التقدير): ممتاز

المعدل التراكمي (التقدير): ممتاز

Premier TEFL

يوليو 2020

يوليو 2020

دبلوم، Teaching English for non English speakers

أيرلندا

المعدل التراكمي (نسبة مئوية): 100%

المعدل التراكمي (نسبة مئوية): 100%

Self study with tests at the end of each module
عرض المرفق

Marshall Goldsmith

فبراير 2020

فبراير 2020

دبلوم، Stakeholders Centered Coaching & Team Stakeholders Centered Coaching

الكويت

Self study and online training
عرض المرفق

Oakwood CIPD

أغسطس 2016

أغسطس 2016

دبلوم، CIPD HRM

الكويت

المعدل التراكمي (نقاط): 3 من 5

المعدل التراكمي (نقاط): 3 من 5

Assignments based
عرض المرفق

Oakwood International

يناير 2016

يناير 2016

بكالوريوس، HRM

الكويت

Damascus University

يناير 2002

يناير 2002

بكالوريوس، English Literature

سوريا

Faculty of Art and Literature

نوفمبر 2001

نوفمبر 2001

بكالوريوس، English

سوريا

My GPA was rated as acceptable due to the fact that I had to support myself and afford the expenses of my college. Meanwhile studying, I was elected by the Administration Office of the College to accompany, translate an American student delegates and arrange all their necessary needs. Also, I have been chosen to be with an Italian delegates in the productive student camp.
عرض المرفق

Skills

Team Management
Expert
Team Management
Expert
Staff Training
Expert
Staff Training
Expert
Career Development
Expert
Career Development
Expert
Learning and Development
Expert
Learning and Development
Expert
Global Leadership
Expert
Global Leadership
Expert
Coaching
Expert
Coaching
Expert
teamwork
Expert
teamwork
Expert
teaching
Expert
teaching
Expert
People Development
Expert
People Development
Expert
Management & Leadership
Expert
Management & Leadership
Expert
Training & Facilitation
Expert
Training & Facilitation
Expert
Employee Engagement
Expert
Employee Engagement
Expert
Innovation and Design Thinking
Expert
Innovation and Design Thinking
Expert
Planning
Intermediate
Planning
Intermediate
Performance Management
Expert
Performance Management
Expert
Talent Management
Expert
Talent Management
Expert
Emotional Intelligence
Expert
Emotional Intelligence
Expert
Team Development
Expert
Team Development
Expert
Customer Centicity and Engagement
Expert
Customer Centicity and Engagement
Expert
problem solving
Expert
problem solving
Expert
soft skills
Expert
soft skills
Expert
microsoft powerpoint
Expert
microsoft powerpoint
Expert
staff training
Expert
staff training
Expert
Teaching English
Expert
Teaching English
Expert
teacher training
Expert
teacher training
Expert
language teaching
Expert
language teaching
Expert
literature
Intermediate
literature
Intermediate
writing
Expert
writing
Expert
students
Expert
students
Expert
materials
Expert
materials
Expert
language skills
Expert
language skills
Expert
learning technology
Intermediate
learning technology
Intermediate
learning solutions
Expert
learning solutions
Expert
learning management
Expert
learning management
Expert
negotiation
Intermediate
negotiation
Intermediate
service learning
Intermediate
service learning
Intermediate
public speaking
Expert
public speaking
Expert
lesson planning
Expert
lesson planning
Expert
linguistics
Expert
linguistics
Expert
training plans
Expert
training plans
Expert
Team Management
Expert
Team Management
Expert
Career Development
Expert
Career Development
Expert
Consultancy
Expert
Consultancy
Expert
COMPUTER LITERACY
Intermediate
COMPUTER LITERACY
Intermediate
EMPLOYEE COACHING
Intermediate
EMPLOYEE COACHING
Intermediate
EMPLOYEE PERFORMANCE MANAGEMENT
Intermediate
EMPLOYEE PERFORMANCE MANAGEMENT
Intermediate
INSTRUCTIONAL DESIGN
Intermediate
INSTRUCTIONAL DESIGN
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
LEARNING AND DEVELOPMENT STRATEGY
Intermediate
LEARNING AND DEVELOPMENT STRATEGY
Intermediate
ORGANIZATIONAL PERFORMANCE
Intermediate
ORGANIZATIONAL PERFORMANCE
Intermediate
STAKEHOLDER MANAGEMENT
Intermediate
STAKEHOLDER MANAGEMENT
Intermediate
TRAINING AND DEVELOPMENT
Intermediate
TRAINING AND DEVELOPMENT
Intermediate

اللغات

الانجليزية
متمرّس
العربية
متمرّس

العضويات

Arabic Trainers Academy

Memeber

October 2014

ISTD

Certified Maestro Trainer

January 2015

Global Board of Education & Training

Member

September 2018

التدريب و الشهادات

الشهادات
Maestro Trainer
Thomas PPA Certified Practitioner
Thomas & Birmingham Strategic Planner Practitioner
TEFL Certificate
Global Leadership Assessment (GLA 360)
Stakeholder-Centered Coaching
Certified Learning & Development Manager
Certified Instructional Designer
Certified Talent Management Analyst
Certified Cambridge International Diploma Program Leader
PPA certified
Sep 2013 - Sep 2013
عرض الشهادات
التدريب
Global Leadership Assessment
Marshal Goldsmith
Aug 2018
عرض الشهادات

الهوايات

  • Reading & Surfing the Net
    I spend most of my free time surfing the net looking at useful resources that may help me in my continuous development or work improvement.
  • Basketball
    Used to be a team member of an official team in Syria and played for 8 years in the Syrian League. I still practice this hobby with friends occasionally.