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Mohammad Alhunaiti, Customer Service Trainee

Mohammad Alhunaiti

Customer Service Trainee·crystel

Jordan

Bachelor's degree, Computer Science

Work experience

Total years of experience: 5 years, 7 months

Customer Service Trainee

December 2020 - Present

crystel

Amman, Jordan

December 2020 - Present

Company industry:
Business Process Outsourcing (BPO)
Job role:
Customer Service and Call Center

Education

The University Of Jordan

August 2020

August 2020

Bachelor's degree, Computer Science

Jordan

GPA (point): 2.41 out of 4

GPA (point): 2.41 out of 4

Graduation project: An Application for University Students that will help them to minimize the cost of transportation to the University by arranging between mutual roads for group of students by sharing their ride. Developed using (PHP, JAVA, HTML, CSS, JQuery and MySQL for database implementation). Volunteer (Student Helper) at NTIT Conference at University of Jordan. Participated in the organization of ACM-JCPC 2017 (Jordanian Collegiate Programming Contest). Participating in the guidance tours/events held for first-year students, as well as organizing book exchange campaigns. Running as a candidate for the Students Union in the University of Jordan for the academic year 2018-2019, resulting in gaining a position in the union and being voted Member of the King Abdullah II School of Information Technology Student Union. Organizing charity Iftar events during Ramadan at University Of Jordan in cooperation with students union. Participate in organizing (احذر) initiative.

Skills

Data Mining
Expert
Data Mining
Expert
IT Security
Expert
IT Security
Expert
Team Leadership
Expert
Team Leadership
Expert
Public Relations
Expert
Public Relations
Expert
Software Engineering
Expert
Software Engineering
Expert
SQL
Beginner
SQL
Beginner
XHTML, CSS, JavaScript
Beginner
XHTML, CSS, JavaScript
Beginner
C++
Intermediate
C++
Intermediate
Kotlin
Beginner
Kotlin
Beginner
JAVA
Beginner
JAVA
Beginner
web page building
Beginner
web page building
Beginner
mysql
Beginner
mysql
Beginner
php
Beginner
php
Beginner

Languages

Arabic

Native Speaker

English

Beginner

Memberships

IEEE Compuer Society University of Jordan Branch committee

Co- team leader

February 2017

Intenet and Computer Club of Deanship of student affairs in the University of Jordan

Head of the club

September 2018

IEEE Computer Society University of Jordan

Leader of public relations

September 2017

Youth Initiatives forum for volunteering and humanitarian

Active participation in the activities held at the Arab Forum for Youth Initiatives, Cairo- Egypt

November 2019

Kind Abdallah II Fund for Development KAFD

Participant in the camp of the Great Arab Revolt

June 2014

Training and Certifications

Training
The Complete Cyber Security Course : Hackers Exposed!
Udemy
Oct 2020

Hobbies and interests

taekwondo

I won 1st place in each of Saqr Quraish, Amman and Arab Open championship