Mohammad Ali- Accredited Jewellery Professional (GIA)

Managing all operations within UAE. This involves taking responsibilities for profit, revenue, cash and targets. Agreeing annual budgets and producing a detailed annual business operation plan and deliver monthly, quarterly/annually targets for revenue, profit and cash. Synthesize monthly, quarterly and annual reports on progress and development work to ensure deadlines are met and budgets are maintained. Recruitment of staff including performance monitoring and involved in training development and professional development of employees. Showing role playing sales techniques to the sales staff. Managing the sales team and all sales activities within the company. Report to senior management on sale metrics opportunities and threats. Initiating promotional events for the company.

Oversee all aspects of store management including merchandising, window display, inventory, staff and customer service. Implementation of sales planning after receiving sales target. Identify weak sales areas, develop & establish measures to overcome them. Co-ordinate with International & Inhouse Brand Managers for the launch of new brands and ensure brand objectives are met. Encourage customer feedback & solve customer disputes. Ensure standard inventory level are maintained. Handle staff grievances and ensure motivation levels are high. Recommend promotional and marketing activities. Keep management informed of market updates, competition, new brands, etc. Take a lead role in setting up of new outlets. To purchase 18ct jewellery for the whole Damas organisation (retail) from Italy.

Handle aggresive sales target across the central region of Moscow. Maintaining stock levels as required. Ordering weekly/monthly consumption. Keep self abreast of and have complete knowledge of current market by inquiring from the Doctors/Pharmacists by their orders/requirements communicated. Introduce new promotions that increase sales and local tie-ups with various organisation. Collect and analyse market information on competitor product, sales, advertisement, etc. Prepare and submit sales report.. Monthly profit & loss analysis and optimization. Handling all the cusumer related feedbacks and responding to their satisfaction. Total incharge for the sales and profit of the business.