Projects and Service Manager
HONEYWELL TURKI ARABIA
Total years of experience :25 years, 5 Months
Ensured on time delivery of projects, within scope with zero or positive deviation.
* Leaded creation and maintenance of the project plan. Worked with the customer’s project
management to coordinate major milestones and resolve schedule issues.
* Monitored the project processes to identify opportunities for improving the project financial results
on the basis of project changes and events (schedule, scope, hindrances etc.) and initiates/takes
action to obtain these.
* Managed project specific operations teams in the effective adoption, implementation and
compliance with company policies, processes, procedures, tools and business best practices.
* Maintained customers satisfaction at acceptable levels and promptly resolves customer issues
* Ownership for assigned Project financial performance. Monitors financial performance on a
monthly basis and reviews estimates versus actual across their project deck to continuously
improve Install operational metrics.
* Actively used Change Order Management processes to increase revenue and minimize GM
deviation
* Effectively leads the implementation of productivity enhancing process changes related to project
delivery.
Developed new customer relationships; calling at all levels, including senior levels, of target
customer organizations; engaging early in the customer buying process to discover customer
needs Company can fulfill and/or influence customer specification prior to bid.
* Continuously identify new sales opportunities and focus on providing consultative support by
building value propositions for the customer; Manage and build customer contacts; focal point for
relationship strategies, sales plans, proposal strategies, and contract negotiations, for pursuits in
play.
* Engaged technical buyers, economic buyers, and relationship buyers; engage customers at all
levels in any organization including executive level decision makers; potentially pursue $1-$20M
opportunities; include competitively advantaged opportunities.
* Profitable growth and focus on new customers and new opportunities; orders and margin above
set quota in support of Annual Operating Plan of orders & growth opportunities
Reviewed plans, specifications and estimates, and sales proposals for the assigned projects and
prepare engineering plans, point lists and schedules. Clearly define requirements prior to starting
engineering.
* Provided technical assistance to sales team in the analysis and interpretation of job documents
and code requirements during the binding and estimating phase. Recommend equipment
applications and provide assistance in writing specifications and technical proposals.
* Select products, controllers and end devices as needed to perform required control sequences
and generate control drawings and project submittal drawings as required.
* Created custom control programming and databases as required.
* Designed, develop and verify graphic files in accordance with the project requirements.
* Produced shop drawings for mechanical
* Provided software for the control of mechanical systems
* Programmed software algorithms for building automation systems.
* Determined graphic requirements for building management systems; provide programming to
graphic elements within the building management user interface.
Provided estimating, specification interpretation and generation, proposal writing and direct client
contact
* Seek out competitor information, maintain knowledge of new developments in the market place
and communicate information to the Area
* Developed and updated the estimating application and estimating procedures
* provided project plans and coordinated required resource to ensure timely and effective
installation and completion of assigned projects
* Provided building solutions based on latest open systems standards for hardware, software
platforms and networking
* Pursued additional scope of work through changed orders. Evaluated contractual scope of work
and impact of client issued bulletins, field directive and/or scheduling changes. Communicated
both technical and business related issues with client
* Adhered to safety standards, local and national fire and security codes
Developed project plans and coordinated required resources to ensure timely and effective
installation and completion of assigned projects
* Provided coaching and mentoring on-the-job to Fire/Security Technicians and Fire and Security
Systems Designers
* Maintained profitability goals and positive cash flow
* Commended by owner for efficient management and quality customer service
* Completed project billings in timely, accurate format to client
, JORDAN