Account Manager
BCM Egypt
Total years of experience :10 years, 11 Months
September 2013- Till November 2014. Account Manager for BCM Egypt.
- Managing a scoping BCM Egypt portfolio of accounts
- Using contacts to generate new business and creating databse.
- Engaging in project management duties Process and duedates.
- Delivering presentations if needed.
- Attending meetings with clients for BRM and process enhancments.
- Maintaining good relationships with clients
Mainly it’s a sales gear role:-
- Handling exist clients and getting new clients.
- Selling our company learning perspective of experiential learning
- Selling the company’s services & public workshops within the gulf area.
- Handling company social media process and reports.
All Context Basic Function
(Own business )
Handling All Company Commercial and Operational initiation process.
Management
Structuring
Planning
Process
Sales
& Marketing
Responsible for Call Center department management, structuring and planning.
•Managing the breaks and floor traffic with the other projects.
•Making sure that the floor is up and running in its perfect stage.
•Organizing meetings with the Supervisors to provide them with latest information or new instructions.
•Delivering the total teams on a daily report to the account manager.
•Preparing total teams Add-Deduct (Payroll).
•Planning for target achievements
etc.......
Handling the Whole operations for E group Connections for the work force side
•Interface with the customer and handle inquiries.
•Maintain highest customer satisfaction.
•Provide product and service information
It was a Temp Job
Sales & after sales services.
Training
Sales & after Sales Services
Project management diploma with coordination with PMI for project managers
Certified Business Manager a certification in General business management
