Quality Assurance Manager
The Savola Group, Savola Foods Company
Total years of experience :6 years, 7 Months
The Savola Group, Savola Foods Company Jun, 2010 till date
FG producer in KSA & International export, Sugar Refinery.
Quality Assurance Manager
Reporting to Quality Sr. Director - Middle East.
Key responsibilities & Job size:-
• Customer returns authorization & system.
• Customer complaints investigation & technical report.
• Internal & External audit.
• Handling the daily QA activities.
• Handling HACCP analysis, Hygiene and RM & PM analysis.
• Full responsibility of QMS.
• QA Inspection processes & reports.
• Packaging raw material evaluation & developing.
• BRC & Food Safety member.
Achievements:-
- New product SWEEVA project (Team leader)
- Contribute to achieve BRC (The Food Safety Global Standard)
- ISO 14001 ESM.
- Created a new portal system for USC.
- Contribute to achieve OPM.
- United Sugar Company OPM design Team member.
- Professional QA Oracle system user.
- Selected to be part of newly launched SFC Talent Management System (TMS)
Binzagr Unilever Pvt. Ltd. From Feb2009 - Dec 2009
#1 FMCG producer in Gulf; Home & personal care manufacturing facility for over 300 SKU's including: Liquid/Soap bars/tooth paste & cosmetics
Quality Shift Analyst
Reporting to Head of Quality- KSA
Key responsibilities:-
• Product Quality Compliance issues and resolution.
• Supervising Statistical process control reports, quality audits and strategy.
• Handling HACCP analysis, Hygiene and RM & PM analysis.
• Managing systematic documentation process for HACCP / on-line production records / QDI forms
Achievements:-
• Contribute to achieve TPM - Level 4..
• Design a new flawless QDI process.
• Created many Quality strategies and observations.
• Professional QC SAP system user.
• Implemented successfully new Classification of Quality defects.
King Abdulaziz International airport
Flight Operations & coordinator Four months of each year's 07-08-09
Key responsibilities:-
• Responsible for Flights coordinators.
• Evaluating and continuously improving operations process.
• Responsible for creating contracts with transportations agencies.
Achievements:-
• Best employee in 2008.
• Got employee award from the minster of Hajj in 2008.
CHANEL
Sales & Maketing promoter From July 2006 to Dec 2008
Reporting to group marketing manager
Key responsibilities:-
• Focus on customer voice.
• Competitive benchmarking (market share / sales / growth profiles)
• Communicate promotion plan internally / externally.
• Manage a promotion budget.
• Managed new product introductions.
Achievements:-
• Over achieved sales growth / annual sales targets by 10 - 15% consistently
• Lead successful activation campaigns
Al-Shaya International treading company
Barista supervisor (Assistant store manager) From Feb 05 to April 06
Key responsibilities:-
• Manage replenishment plans, Issuing purchase orders to suppliers.
• Inventory management.
• Managed daily sales.
• Handling Customer complaints.
Achievements:-
• Recognized as best employee in 2005 out of 324 employees.
• Successfully completed a high supervisory skills workshop.
• Got a master employ in 2006.
• Supervised staff of 23 employees.
B.Sc. (Chemistry): king Abdulaziz University (good) - 08. - High school: Al-Thager secondary school (Excellent) - 04. Research & Projects: • Monitoring & Auditing Water Treatment plant. • Research of nitrogen compounds of Pesticide. • Research of Heterocyclic organic compounds (Phithaldehydic acid) • Research of Colloids solutions using some special technique. • Research of Bacteria on the stem milk. Microbiology Section and Instruments used: > NMRH > Daily Analysis of finished and raw materials. > Medias preparations. > Microbial limit test. >Staining Techniques. > HPLC (waters, liquids, HP) > GC Gas Chromatography (Agillent, HP) > FTIR Spectroscopy. > UV-VIS Spectroscopy. > Disintegration, Dissolution. > Friability, Polar meter (Attago) > Viscometer (Brook Field) > Moisture Analyzer for soaps (Metler Toledo) > Florid Analyzer (Metrohm) > Refractro meter (Fisher scientific) > K.F Titration (Metller Toledo DL 35, DL 18) > Melting Point Operates. > Metro Toledo Auto Titrates > PH Meter, TDS & Conductivity Meter.