Commercial Director
Ajex
Total years of experience :11 years, 3 Months
• Led the commercial operations at AJEX, a leading logistics provider in the Middle East
• Responsible for new business development and rate negotiation
• Managed customer relationships and enhanced customer experience
• Implemented process improvement initiatives and design
• Oversaw P&L management and drove revenue growth
• Led change management projects
Responsible for the maintenance & development of key companies in Eastern provision with monthly sales revenue of SR 1, 500, 00 from existing key customers and new. Manage available resources efficiently to meet the goals within the set time frame. Manage and monitor the team's top customers to ensure these customers are sustained and providing a continuous contribution to production. Prepare regular reports on the performance of the team and identify plans of action. Follow up with the credit controller to drive customers to pay on time as contracted and as per credit policies.
Provide functional leadership, direction, and motivation to all front-line sales teams in the sales development area and to drive the Sales Strategies down to the country level to ensure a deep understanding of our sales direction throughout the Courier Group. My primary aim is to achieve standard Sales processes, practices, and selling methods across the country thus achieving a class sales organization for Naqel Express in Saudi Arabia with succeeding customers.
• Set clear achievable targets and smart objectives and develop practical plans to achieve those targets.
• Visit customers to maintain the business and acquire new customers and business opportunities.
• Manage available resources efficiently to meet the goals within the set time.
• Coach and motivate the team to deliver the best results
• Manage and monitor the team's top customers to ensure these customers are sustained and providing a continuous contribution to production.
• Coordinate with the CRM on all projects and initiatives related to customers
• Participate in developing and increasing Corporate Accounts main objectives, selling, managing the accounts, creating, and developing corporate accounts database.
• Maintain a high profile within trade and professional associations, dealing with corporate customer list.
• Interacts with Corporate customers including, but not limited to, clients, local associations, and other members of the local community.