mohammad bassam

Customer Relation at The One

• Jordan
• February 2019 to August 2019

Senior Sales Advisor

• January 2017 to August 2018

in touch with the customer during the designs.
•Write a daily report for the manager and keep him updated.
•Provide superior customer service; build relationship with customer by suggesting them new merchandise, meet customer expectations; when mistakes occur take responsibility and correct them.





*French Department Stores LLC
Galleries Lafayette, Dubai Mall Duration: march 20th, 2015 - June 2018

Sales Associate at Al Futtaim - Dubai Mall

• March 2014 to March 2015

Providing one on one customer service.
Ring the register and resolving customer concerns at the front end.
Assisting with merchandise presentations and performing daily recovery as needed.
Proficient with Retail PRO and POS system.
Assisting inventory control.
Scheduling delivery times for stock.
Replying to emails.

Branch manager at Camel Active Agency

• November 2008 to May 2013

All aspects of a fashion retail company's operations.
Plan, direct and coordinate various aspects of operating area.
Ensure that operations run smoothly and according to fashion retailers' company policy.
Ensure that the vendors and suppliers of the fash­ ion retailer are properly compensated and continue to meet the needs of the fashion
company.
Report to the storeowner.