Sales Manager
Cobham
Total des années d'expérience :20 years, 6 Mois
Sales Manager responsible for providing Active DAS Solution (Distributed Antenna Systems) & Cellular Coverage Enhancement (GSM/EDGE, WCDMA & LTE) for In-Building Solutions (IBS), Campus and Stadia Solutions, Tunnel & Onboard Train Coverage. Main Tasks include:
- Business Development & Relationship Building with Cellular potential Customers in Middle East Region
- Setting up business plan for Middle East region and responsible for achieving yearly sales targets
- Prepare commercial offers and involved in deliveries, payments, etc…
Account Management
Technical and Business Consultant, Excellent knowledge of IT/Telecom Solutions.
Responsible for establishing relationships with decision makers and with technical key influencers and managing the entire GSM-R Solution Selling Process in Middle East & North Africa Region, which includes:
- Business Development & Relationship Building with all GSM-R potential/existing Customers in North Africa
- Account Management and Bid Management to answer customers’ RFP/RFI/RFQ
- Delivering presentations about NSN features & solutions to customers
- Directing “Sales Solution Managers - SSM” from different Business Units, managing the design and orchestrating the technical solution proposal to respond to tenders (including third parties products)
- Support the Project Management Team in the implementation of the GSM-R Network (especially in kickoff meeting, planning and scheduling, change control, project closing, and lessons learned)
Achievements:
- Winner of many strategic projects in North African Market (more than 10 Million Euros deals)
- Youngest Customer Solution Manager (CSM) in Nokia Siemens Networks since July 2009
The Charging, Billing & IN (Intelligent Network) Solution Center is responsible for the implementation of IN solutions for GSM Customers, from design & development, testing/verification/integration till customer acceptance.
- Responsible for performing enhanced “end-to-end functionality tests” (including result analysis and reporting) for IN services and for IN-MSC Interface prior to installing it on customer site
- Responsible for several IN projects for various Mobile Operators in the Middle East
Achievement:
- Management Distinctions for (Emergency) Support of Zain KSA’s IN during "Hajj Season"
Responsible for an extensive range of technical and management-related tasks at Comium Liberia.
- Non-technical Responsibilities: Coordination with Huawei (& TRA) regarding GSM Network upgrades, expansions, commissioning, and network acceptance activities
- Technical Responsibilities: Network Planning, Statistical Analysis & KPI improvement, definition of SIM cards, generation of Recharge Cards, maintaining Prepaid Charging Matrix, etc.
Excellent knowledge of GSM Operators framework, international roaming concept, procedure, and agreements.
Achievements:
- Acting as Technical Manager at Comium Liberia for 6 months in complex multicultural environment
- Providing Innovative Ideas for “Commercial Team” that increased the number of subscribers by 10%
- Responsible for the coordination between BBL and Central Bank of Lebanon (BDL) regarding the implementation of the IT Security Policy in compliance with BDL circulars by developing documentation and disaster recovery plans
- Troubleshooting BBL WAN, configuring Cisco Routers, implementing Microsoft Active Directory and Configuring Surf Control web-filter, Surf Control mail filter & Microsoft Exchange Server
Achievement:
- Migrate BBL domain controller from Windows 2000 to Windows 2003 without any service interruption
Installation of Ericsson Exchange (AXE Technology)
Working on Cisco Router (configuring and troubleshooting)
- Study of information security ISO Standards (BS ISO/IEC17799).
- Study of Control Objective for Information & related Technology (COBIT)
- Study of MoT Network and its weaknesses, Risk assessments & Vulnerabilities
- Make recommendations lists.
- Implementation of Security Framework.
-Troubleshooting LAN/WAN networks of Sukleen, Sukomi, Leeds, VMR, etc..
-Security Project ( VLAN, domain, permissions and access rights).
-Installing and troubleshooting Windows XP.
- Hardware maintenance and formatting computers.
-VLAN switching (working on Cisco switch).
-Troubleshooting LAN/WAN networks including Cisco switches, routers.
-Installing and troubleshooting Windows 2000 Servers and Workstations.
-Installation of Cashier Servers in BBAC Branches
Diploma of Engineering in "Telecommunications & Computer Science" (Bac + 5 Program - French System) With High Distinction Diplôme d'Ingénieur, spécialité: “Télécommunications et Informatique” With High Distinction
Degree: Good" in official Exams