Mohammad Hijjawi, Senior System Engineer

Mohammad Hijjawi

Senior System Engineer

Almajd Network for TV Broadcasting

Location
Saudi Arabia
Education
Bachelor's degree, Computer Information Systems
Experience
18 years, 9 Months

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Work Experience

Total years of experience :18 years, 9 Months

Senior System Engineer at Almajd Network for TV Broadcasting
  • Saudi Arabia - Riyadh
  • My current job since February 2016

Provide day-to-day operations, maintenance, and monitoring of the data center active/passive components.
• Build, install, configure and maintain VMware products including vSphere 6.5, ESXi Servers, vCenter 6.5 (vMotion, DRS, HA, FT, cloning, snapshots).
• Manage server infrastructure with machines running Windows Server 2008, 2012, 2016 and administering Active Directory, DNS, WSUS, WDS & GPO's.
• Manage Storage Systems (EMC Isilon, EMC VNX block, Synology) with different protocols NFS, SMB, CIFS, ISCSI, LUN Mapping.
• Manage Network Security using FortiGate NGFW (IPS, AV, SSL Inspection, Web Filtering, Firewall Policies), Fortiweb WAF (Web threats prevention, Zero Day protection, DDOS protection), Fortianalyzer, Forti manager.
.
.
• Provide business continuity through backup procedures, periodic testing of outage scenarios using Veeam Backup & Replication, Acronis Data Protection.
• Implement PRTG Monitoring Solution, monitor all IT Resources to evaluate Systems/Networks/Databases/Applications performance.
• Manage Public Cloud on AWS (S3, EC2, ELB, VPC, IAM…).
• Research root cause of problems and escalate to engineering and vendor support as necessary.
• Applying OS updates, patches, and configuration changes.
• Participate in Technical Development Solutions and Projects.
• Completes miscellaneous tasks as directed by IT Management.
• Assist in network planning, security and administration.

MIS Administrator at SAE Institute Jeddah
  • Saudi Arabia - Jeddah
  • September 2013 to January 2016

Effective provisioning, installation/configuration, operation, and maintenance of system hardware and software and related infrastructure.
• Managing Apple Mac OS X, Mac OS X Server including AFP/SMB/FTP/Profile Manager/MDM, NetBoot Images and Local Software Update Server.
• Implementing and Maintaining a Microsoft Windows Server 2012 Active Directory Infrastructure, DNS Server, DHCP Server, SQL Server, WSUS, GPO's.
• Managing and troubleshooting Virtual Environment using a Hyper-V Manager, VMWARE vSphere 5.5.
• Maintain Networks, LAN, WAN, WLAN and VLAN (CISCO switches & Access Points), Hikvision CCTV, ZK Time Attendance, Zabbix Monitoring tool.
• Managing Office 365 Subscription portal, Google G-Suite.
• Managing & troubleshooting the needed OS & software's & licenses.
• Managing AVAYA IP Telephony System (IP Office Manager).
• Installation, manage first level support & Managing Roles and Administration for ERP Microsoft Dynamics CRM & AX 2012 Systems (Infrastructure Level).
• Managing Internet Security & Firewall System (Dell Sonic Wall UTM).
• Managing worry free Trend Micro Anti-Virus Business Control Manager.
• Perform daily backup operations, Database maintenance plans to ensure all critical data are successfully backed up to the appropriate media

System Administrator at SAE Institute Amman
  • Jordan - Amman
  • September 2012 to September 2013

• Effective provisioning, installation/configuration, operation, and maintenance of Mac OS X, Mac OS X Server
• Managing and Maintaining Windows Server 2003, 2008 Environment
• Planning, Implementing and Maintaining a Microsoft Windows Server 2008 Active Directory
Infrastructure
• Managing Microsoft System Center Virtual Machine Manager 2008.
• Managing and troubleshooting a VMWARE Sphere 5.5 ESXI bare metal solution.
• Participate in technical research and development to enable continuing innovation within the
infrastructure
• Managing the RMS Doors Access system.
• Managing the CCTV System.
• Managing Kaspersky Security Management Console.
• Monitor network communication (Dell core switches, Nortell IP Telephony, Cyber-Roam UTM)
• Repair and recover from hardware or software failures. Coordinate and communicate with
impacted constituencies.
• Perform daily backup operations, ensuring all required file systems and system data are
successfully backed up to the appropriate media

System Administrator at Modern Systems & Computer Trades
  • Jordan - Amman
  • February 2008 to August 2012

• Install, configure and administer all features & services in Mac OS X and Mac OS X server
• Maintain Apple Servers and Workstations.
• Train & provide customers on Apple products & Solutions.
• Provide enterprise solutions using Mac OS X Server, MDM and Microsoft System Center 2008
• Managing Apple platform Mac OS X, Mac OS X Server including AFP/SMB/FTP/Profile
Manager/MDM, NetBoot Images, and Local Software Update Server.
• Provide SAN/NAS Storage solutions (XRAID, XSAN, Windows Storage Server 2008).
• Managing, Implementing and Maintaining a Microsoft Windows Server 2012 Active Directory
Infrastructure, DNS Server, DHCP Server, SQL Server, WSUS, GPO’s
• Adhere to the customer service strategies, policies and procedures to ensure high level of
efficiency and quality of service
• Update systems as soon as new version of OS and application software comes out
• Develop and maintain installation and configuration procedures

Technical Support at Sami Assi Group
  • Jordan - Amman
  • August 2005 to February 2008

• Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.

Education

Bachelor's degree, Computer Information Systems
  • at Al Zaytooneh University
  • June 2007

Specialties & Skills

Microsoft Windows
Hyper V
Infrastructure management
Veeam Backup and Replication
Apple Mac OS X, Mac OS X Server
Cloud services
Firewalls, VPNs and security products
Team work
Windows Server Managemnet
Design and implementation
Project Management
Troubleshooting

Languages

English
Intermediate
Arabic
Native Speaker

Training and Certifications

ITIL v3 Foundation (Certificate)
Date Attended:
December 2015
VMware Certified Professional 6 - Data Center Virtualization (Certificate)
Date Attended:
December 2016
VMware Certified Professional 6.5 - Data Center Virtualization (Certificate)
Date Attended:
December 2018
Fortinet NSE4 Network Security Professional (FortiGate FortiOS 6.0) (Certificate)
Date Attended:
November 2019
AWS Cloud Practitioner, AWS Solution Architect Associate (Training)
Training Institute:
Online
Date Attended:
April 2020
NSE 4 Network Security Professional (Training)
Training Institute:
Online
Date Attended:
April 2018
Project Management Professional: PMBOK v5 Training Course. (Training)
Training Institute:
Al-Darrayn Academy
Date Attended:
April 2018
VMAWRE Install, Configure and Manage for vSphere 6.0 (Training)
Training Institute:
Stanly Community College
Date Attended:
July 2016
VMAWRE Optimize and Scale for vSphere 6.0. (Training)
Training Institute:
Stanly Community College
Date Attended:
January 2017
Microsoft System Center Operations Manager 2012 (Training)
Training Institute:
Modern Systems Training Center
Microsoft System Center Configuration Manager 2012 (Training)
Training Institute:
Modern Systems Training Center
Apple Certified Technical Coordinator (ACTC) Mac OS X 10.5 Server (Certificate)
Date Attended:
April 2010
Valid Until:
January 9999
Apple Certified Technical Coordinator (ACTC) Mac OS X 10.7 Server (Certificate)
Date Attended:
April 2012
Valid Until:
January 9999
CCNA (Training)
Training Institute:
Teleprobe Academy
Backup Exec 12.5 for Windows Servers Training Course (Training)
Training Institute:
Modern Systems Training Center
Mac OS X 10.5 Server Support Essential (Training)
Training Institute:
Modern Systems Training Center
Microsoft Certified Professional (MCP) Windows Server 2003 (MCP ID: 6212423) (Certificate)
Date Attended:
May 2008
Valid Until:
January 9999
Microsoft Specialist: Server Virtualization with Windows Server Hyper-V & System Center. (Certificate)
Date Attended:
November 2015
Valid Until:
January 9999
Apple Certified Support Professional (ACSP) Mac OS X 10.5 (Certificate)
Date Attended:
March 2010
Valid Until:
January 9999
Microsoft Certified Solutions Associate (MCSA) Windows Server 2012. (Certificate)
Date Attended:
November 2015
Valid Until:
January 9999
Mac OS X 10.6 Server Support Essential (Training)
Training Institute:
Modern Systems Training Center
Microsoft Certified Technology Specialist (MCTS) Windows Vista. (Certificate)
Date Attended:
May 2008
Valid Until:
January 9999
Apple Certified Support Professional (ACSP) Mac OS X 10.7 (Certificate)
Date Attended:
March 2012
Valid Until:
January 9999
MCSE (Training)
Training Institute:
Full Track Training Course (Windows Server 2003) at STS Jordan.
Mac OS X 10.6 Support Essential (Training)
Training Institute:
Modern Systems Training Center
Microsoft System Center Virtual Machine Manager 2012 (Training)
Training Institute:
Modern Systems Training Center
Mac OS X 10.5 Support Essential (Training)
Training Institute:
Modern Systems Training Center
Apple Certified Technical Coordinator (ACTC) Mac OS X 10.6 Server (Certificate)
Date Attended:
April 2011
Valid Until:
January 9999
Microsoft Certified Professional (MCP) Windows Server 2012. (Certificate)
Date Attended:
November 2015
Valid Until:
January 9999
Microsoft Certified System Engineer (MCSE) Windows Server 2003. (Certificate)
Date Attended:
June 2008
Valid Until:
January 9999
Apple Certifies Associate Mac Management 10.9 (Certificate)
Date Attended:
April 2014
Valid Until:
January 9999
Apple Certified Support Professional (ACSP) Mac OS X 10.6 (Certificate)
Date Attended:
March 2011
Valid Until:
January 9999
Microsoft Certified System Administrator (MCSA) Windows Server 2003. (Certificate)
Date Attended:
June 2008
Volicon Logging and Monitoring System Training Course (Training)
Training Institute:
Modern Systems Training Center
Symantec Backup Exec 12.5 for Windows Servers (Certificate)
Date Attended:
March 2010
Valid Until:
January 9999
Apple Certifies Associate Mac Integration 10.9 (Certificate)
Date Attended:
March 2014
Valid Until:
January 9999
Linux + (Training)
Training Institute:
SMB Training Center
Date Attended:
June 2013

Hobbies

  • Travelling
  • Swimming
  • Football