Mohammad Idais

I focus on building AI-powered platforms, scalable digital ecosystems, and data-driven operating models that accelerate innovation, unlock new revenue streams, and support IPO readiness.
🔹 AI Leadership & Platform Engineering
Leading the design and deployment of AI-first platforms across the Group — including intelligent automation, predictive analytics, and decision intelligence systems.
Use cases include:
1. AI-driven waste management optimization & smart recycling ecosystems
2. Predictive maintenance using IoT + AI for industrial operations
3. Intelligent digital twins for environmental and operational monitoring
4. AI-powered learning platforms for education and research institutions
5. Advanced analytics platforms for ESG, sustainability, and executive insights

🔹 Group Technology & Digital Strategy
Defining and executing a unified enterprise architecture and digital roadmap across Holding, Environment & Energy, Education & Research, and Waste Management, aligning technology with long-term growth and innovation goals.

🔹 AI, Data & Innovation Ecosystem
Establishing AI & Data Labs and Centers of Excellence to accelerate experimentation, rapid prototyping, and deployment of emerging technologies focusing and including AI, IoT, robotics, and automation.

🔹 Enterprise Platforms & Software Engineering
Overseeing full lifecycle delivery of enterprise-grade platforms (ERP, CRM, HRMS, Asset Management, IoT, AI solutions), ensuring scalability, integration, and business agility across all entities.

🔹 PMO Leadership & Strategic Execution
Leading the Group PMO to govern complex transformation programs, standardize delivery frameworks, and ensure execution excellence across strategic initiatives.


🔹 Innovation, Investments & Partnerships
Leading strategic technology investments, partnerships, and venture initiatives to co-create next-generation digital solutions and AI-driven business models.

In this role, I spearhead digital transformation success for customers and partners. By identifying growth opportunities and implementing strategic plans across Microsoft's solutions portfolio, I drive revenue and profitability. Furthermore, I lead diverse teams and partnerships, formulate and execute go-to-market strategies and ensure unparalleled customer satisfaction through effective PMO leadership. My focus on product line diversity, including ERP, CRM, AI, IoT, Cloud hosting, Cybersecurity in Finance Services, Banking, Healthcare, Manufacturing, Supply Chain, HR, IT and C-level solutions, results in profit growth even in challenging markets. Therefore, I empower the organization to achieve cost savings, enhanced productivity and accelerated innovation.

In my role as Delivery and Operations Director, I led complex, multi-industry technology initiatives that drove measurable business impact. By delivering enterprise solutions in cloud, ERP, AI, cybersecurity, and IoT, I enabled clients to improve delivery speed by 30%, cut operational costs by 20%, and boost customer satisfaction by 35%.

I developed and executed go-to-market strategies that resulted in 40% growth in solution adoption and supported 25% YoY revenue growth across a diverse client portfolio. My leadership in cross-functional teams, partners, and PMO operations helped improve project success rates by 28% while ensuring delivery excellence across Financial Services, Banking, Healthcare, Manufacturing, and beyond.

Through strong governance, innovation, and an outcomes-first mindset, I helped expand service offerings by 50%, deliver 15%+ in cost savings, and position the organization as a trusted partner for transformation—especially in volatile and competitive markets.

Deyaar provides integrated FM solutions to a vast portfolio of 1000+ properties inclusive of 20, 000 units across UAE. It combines best-in-class IT technology that enables it to meet dynamic demands associated with asset intensive industries- utility companies, call centers & ministries.

- Proffering global technology vision, strategy & leadership for developing/delivering value-added technology solutions. Commanding the overall IT function - Infrastructure, Enterprise Architecture, Planning and Governance.
- Driving evolution and innovation of the technology infrastructure, defining, delivering and supporting strategic plans for implementing information technologies thereby propelling organization's effectiveness and efficiency.
- Successfully modernized IT capabilities and enabled Deyaar to reach new and game-changing levels of business performance.
-Avid technologist, exploring newer technologies and solutions that are in-line with organization’s growth strategy.
- Conducting system audits of technologies implemented as Microsoft Dynamics 365 ERP, Microsoft Dynamics 365 CRM, Microsoft Office 365 Digital Workplace, Digital transformation, ITIL, RPA, IoT & AI, with real-time data on all assets, enabling discovery of trends and develop plans.
- Preserving assets by implementing disaster recovery / back-up procedures & information security and control structures.
- Establishing yearly IT operating/ capital budgets, KPIs as well as determining priorities, planning, and allocating resources to get the maximum ROI.
- Superintending a dynamic team information technology, mentoring coaching, counselling, and disciplining employees; Embedding a culture of continuous improvement to ensure that the service and team maintains pace with a constantly changing technology landscape


2022 Key Achievements
1. Highly commended Award for Innovation and Technology 2022- Innovations FM
2. Highly commended Award for Digital Transformation 2022 - MEFMA
3. Successful First Implementation of Augmented Realty Technology in the Middle East -Team viewer


2021 Key Achievements :
1. Shortlisted and runner-up for Technology Implementation of the Year - FMME 2021 Awards Overall FM Company of the Year.
2. Shortlisted runner-up for Innovation & Technology of the year - Innovation FM 2021.
3. Implemented Smart Solutions

2020 Key Achievements
1. Awarded IT Technology and Innovation - Innovation FM 2020
2. Improved the FM operation & KPI's using digital automation solution
3. Increase the business revenues by using the smart technologies and solutions

ISYX is the fastest growing IT Solutions & Managed Services provider in Middle East and Asia with experience in the design of ICT infrastructure & information security Solutions, IT/ business process consulting, BCP-DR solutions, ERP solutions, enterprise mobility & mgmt.

Key Achievement

- Championed development of strategic/ tactical pre-sales, business development and marketing strategies to drive growth and profit attainment.
- Successfully led pre-sales, proposal creation, POCs, technology incubation from technical and architecture perspective.

Key Responsibilities:

-Ensure an ERP, CRM, IoT, AI and RPA pre-sales demo as well as POC per industry, and workout to prepare the P&L along project estimation and scoping.
-Closely work with the business stakeholder and development teams, drive solution, mapping business processes, and provide input through the successful implementation of the strategy with all the customer needs.
-Create the Business Case, Solution modelling and recommend the customer best practices solution for business and technology as per industry.

-Gathering the business Requirement analysis and solution design, bill of material preparation.

-Develop Solution, inside sale, Solution Architect.
Cost modelling, Business Development, marketing management and Strategy.

-Tenders Proposal, Quotation Preparation and Work with Sales Team responds to RFP/RFI/RFQs.
Document the solution proposal at the required level of details.

-Engagement with partner and sales team to address upon customer need and requirements

-Environment : Microsoft Dynamics 365 Operation, Dynamics 365 Finance & Operation

Imdad has been at the forefront of energy-based aesthetic medicine in the ME, providing solutions to 2, 500+ clinics, & serving them from 16 offices based in 8 countries in the region.

Key Responsibilities:

• Implement IT Infrastructure, IT services and Data Center infrastructure including Networking, servers, storage, security and disaster recovery plan.
• Integrated ecosystems for business solution of MS Dynamics ERP, Salesforce, HR & Payroll, Business Portals, Website development, E-commerce, Payment systems, Business Process Automation, MS Power BI, and Reporting Analytics.
•Led technology transformation efforts and align it with organization's strategy, lead business automation and implement client focused technology initiatives; also support Imdad strategic and operational decisions by providing the required control tools, reporting framework and visibility of data and process KPIs.
•Leading the solution design and implementation of Infor ERP products including Infor M3 ERP, Infor Human Capital Management, Infor Expense Management, Infor Business Intelligence, Infor Mingle (corporate collaboration platform), Infor Process Automation (workflow engine) and others.
•Plan, organize and evaluate the IT resources and operations model.
•Execute Board New initiatives for IT Projects which include business requirements from Business users and Direct Manager.

Key Achievements:

•Operational Cost savings of Resource efforts by 50% annually which save $250, 000 / Y, through implementing Digital Transformational projects such as digital E-Invoice, Mobile Apps, Payment gateways integration and E-commerce solutions.
•Recognize as Employee of Year for Implementing Group Change Management program by creating SOP documents which lead to increase operational efficiency by 25% which calculated of $200, 000.
•Reduction in IT budget of 30% over two years.

Multi-disciplinary engineering & technology organization operating in UAE, KSA, Qatar & Egypt

Key Achievements

•Increase the revenue by 25% through Presales activities and I achieved $300K - 2014.
•Increase the profit of projects implementation by 30% - 2014
•Implement projects Three-years on time and under budget
•Successfully implement +16 Projects in Microsoft Dynamics AX 2009, AX 2012 FP, R1, R2, R3 in different modules and industries such as manufacturing, Finance, distributions Retail, Construction, Education and Government.
• Successfully Eliminated 70% of customizations for execution projects which save costing of resources and time by 40%.
•Awarded for Government Project as “Best Dynamics ERP AX Project Execution and Completion” on 2012.

Key Responsibilities:

•Plan, Manage, Execute, Monitor & control MS Dynamics AX2009, AX2012, 365 ERP and Infrastructure Projects.
• Manage, Assign and Monitor resources activities, outsource vendors and stakeholder expectation Management.
•Project Reporting such as completion, time, cost and profit analytics on weekly, monthly quarterly basis.
•Updating communication management plan.
• Presale Activity for Customers according to business requirements and demonstrate POC for Business scenarios and processes.
•Mapping and document a business processes requirement of finance, supply chain, manufacturing, project accounting into MS dynamics AX.
• Execute, Train and UAT to customers and business owners for MS dynamics AX Business process solution.
• Manage, Execute and run the Go-Live operation of Project.

more than 2, 000 employees worldwide, experts in designing, implementing and maintaining business applications to help clients business succeed in the digital age.


Key Responsibilities:

• Gathered technical and functional client requirements and manage those requirements through clear and precise documentation.
•Acted as client liaison for engagements with Off-Shore development team
•Provided leadership with respect to integration issues including process mapping, business process re-engineering, Dynamics AX integrations, and change management.
•Developed, maintained and managed detailed project plans with tasks, deliverables, and resource allocation necessary for successful implementation.
•Created, configured, supported and setup Microsoft Dynamics AX 2009, AX 2012 for Finance, trade & logistics, Manufacturing, Project accounting and HR.
•Managed, created client implementation plans and Maintained project issues to resolution.
•Set-up weekly project meetings internally and with the client.
•administrative tasks on project, to include project team member time reporting.

Key Achievements

•Successfully implement 10 Projects with +20 M USD budget in Microsoft, Dynamics AX 2009, AX 2012 and IT infrastructure sizing.
•Successfully increase the revenue by +1M SAR in 2011.
•Successfully I achieved 130% of projects execution performance and team.

Talal Abu-Ghazali Organization (TAG-Org) is the largest global group of professional service firms in the ERP Consulting Services, Business Consultancy, Management Advisory Services, Professional Services Technology, Transfer Project Management, Web Design and IT and Security Audit, TAG-Org operates out of more than 100 offices worldwide.



Key Responsibilities

•Consult directly with clients to implement MS Dynamics software and manage the implementation process
•Work directly with client teams on strategy, design, staffing, certification, software build, system testing, and support
• Responsible for problem solving and troubleshooting client issues on a daily basis as well as keeping track of issue resolution progress
•Present and demonstrate the software to client audiences up to 30 people
•Train customer on MS Dynamics AX modules
•Create and update documentation and tools for the implementation and training processes.
•Act as the knowledge area owner for the Dynamics AX modules, directing process improvement initiatives and providing input and direction for development.
•Implement functional Dynamics AX modules such as Finance, Trade & logistics, production, Project management, Production, Retail.
•Pre-sales for MS Dynamics AX
•MS Dynamics AX implementation and support

Alpha Optical is a variety of retail outlet for sunglasses, frames & contact lenses selling mixed of international brands.

Alpha Optical penetrated through the Middle East and South Africa to be located at Jordan, Saudi Arabia, Egypt and United Arab of Emirates more than +500 employees



IT Strategy, Operation and implemented retail solution across MENA Region .
Data Center

Key Responsibilities

•IT Infrastructure and IT Management
•Business applications
•Implement Retail and Distribution solution for the Group using VISACC application with modules such as Finance, Inventory, Sales, Procurement, Retails, Bar-coding, and CRM for Head offices and 60 Show rooms