Sales / Technical Support Engineer
Swami Computers
Total years of experience :6 years, 8 Months
Selling the IT Equipment and providing after sales support.
Providing support for all Hardware and software problems
Providing consulatintion for buying the hardware according to the requirement of the client.
Providing on call support (24x7) for Clients
Providing Internet services as the in charge of Swamy cyber café.
Providing Support to Local Internet Services Provider (BSNL, Reliance & Airtel).
Providing support for all Hardware and software problems
Configuring outlook and providing support for the staff and clients
Providing on call support (24x7) for Clients
Working in shift on weekly rotation and giving onsite support.
Desktop management (Windows XP, Windows Vista, Windows7).
Providing Internet Services.
Ensure working of Routers, Switches, LAN and Internet.
Installation, Maintenance & Troubleshooting of Computer Hardware Devices.
Installation of Windows 2k and 2k3 Servers 2k8 Servers.
Installation and configuring of Printers (Laser, DMP etc.).
Providing Technical & Desktop level support to more than 200 users.
Installation, Configure &Maintenance of MS Outlook.
Installation, Troubleshooting & Assembling of all type of Branded & Non- Banded of Pc’s.
Assembling and Installation of New PC’s.
H/W & S/W Troubleshooting.
Servicing & Repairing of Printers (Dot matrix Printer, Laser Printer, and Inkjet Printer).
Installation of all windows based Operating System software
Repairing all kind of PC Motherboards, HDD and other components.
Repairing and Installing the Software in laptops
3 Years Degree for Bachelor of Commerce with Computer Science.