Team Leader
Flow profressive logistic
Total years of experience :16 years, 9 Months
until date: Join Flow - IKEA as Team Leader currently working as shift In-charge.
- Handling Delivery team (12 teams 1 driver and 1 Helper in 1 team).
- Creating the customer invoice in Ikea NAV system
- Taking care of counters (customer service).
- Scheduling of Delivery teams.
- Handling customer’s complainants.
- Taking care of IKEA complaints
- Assisting the contract manager in his daily work.
- Preparation of Monthly KPI, DTR, Trip Allowance Report, Payroll Reports. Petty Cash Reports and other relevant.
- The responsibility of customer orders dispatches from store to company Ware House by trucks and update in The system.
Schedule Team. Dispatcher Supervise Worker. Make K P I And Payroll Handle fleet & transportation.
I was responsible for dispatching department & store.
•110 fabricators/manufactures were reporting to me (people management)
•Responsible for the purchasing, distributed order management & Inventory Maintaining etc.
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