Business Manager
IQUAD Learning Solutions
Total years of experience :6 years, 7 Months
Project management (+20 on CrossKnowledge LMS),
Training, Website developing, Reporting
Analyzing & forecasting client records, Managing the team,
Setting project plans, Client trainings, System testing
Customer relations and follow-ups, Documentations
Reporting, Analyzing & forecasting client records,
Website developing
From 07/2019 till 09/2020 IQUAD Learning Solutions (E-Learning) Beirut,
Lebanon
Position Held: Operations Coordinator
Client support, Client trainings, System testing,
Third party programs searcher,
From 04/2016 till 09/2017 Touch Lebanon (Telecommunication) Beirut,
Lebanon
Position Held: Customer Service Representative
& Customer Relation
Technical support, Customer relations,
Customer satisfaction follow up, Client support