Project Manager
Nokia
Total years of experience :13 years, 4 Months
• Attend customer meetings and meet the Stakeholder expectations
• Communication Management with PMOs and Stakeholders
• Billing and revenue sharing
• Monitored the areas Managers, Supervisors, Teams, and dispatching on ground
• Introduced the Quality rules & H&S with the Quality Manager with KPIs standard
• Controlled the materials dispatching & weekly inventory
• Monitoring the daily accurate reporting from the field through Areas Managers and Supervisors
• Handle urgent cases, and end customer complaints via Supervisors and teams
• Controlled the load Distribution
• Preparing the reports, Documentation, and presentations with Stakeholders
• H&S standard for all teams (Visits during the sites from Area Manager - Target: Daily)
• Weekly Inspections and Audit for all teams Via Quality Supervisors (Auditors)
• Developed the Quality Clearance for Installation
• Weekly Meetings with Subcontractors
• Billing Issues, Reports, Handling Installation teams with supervisors
• Monitoring customers issues and NOC issues
• Evaluate KPI
• Managing the relationship between Service delivery with other departments in Logistic, HR & other departments in all issues related to FTTH in coordination with the project manage
• Technical issues and Tracking.
• Meetings with Subcontractors
• Handling the installation teams
• Evaluate their performance
• Managing the relationship between STC and other departments in the field
• Technical issues, maintenance issues, ENOC issues
• Billing, Operation
• Meeting with Customer
• Handling Installation teams
• Prepare the monthly productivity for all employees in Installation department
• Evaluate their performance
• Managing the relationships with STC in all issues related to FTTH
• Managing the relationships with logistics, HR & other departments in all issues related to FTTH in coordination with the project manager.
• Reporting to PM
IT support Engineer (Services troubleshooting, network issues and treating the end user problems)
• Network Engineer (cisco devices, routing issues, solve issues with teams, Configurations, Test)
Computer Engineering in Hijjawi Faculty for Engineering and Technology
URL removed due to policy violation. Please contact support for further information.