Project Leader, Assessment & Technology Specialist
Qatar University
Total years of experience :20 years, 7 Months
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o Assisted in developing a number of strategy plans for government departments in UAE.
o Analyzed the current exiting Key Performance Indicators (KPIs) of the customer.
o Cascaded children Key Performance Indicators to global parent KPIs according to the four perspectives of the balanced scorecard (BSC).
o Implemented the scoring that defines the relationship between mother and children KPIs.
o Analyzed customer’s current and proposed new strategy plan.
o Cascaded strategic objectives at departmental level to strategic objectives at corporate levels according to the four perspectives of the balanced scored card (BSC).
o Designed strategy maps that display the performance score of the whole customer’s organization with the capability to navigate through the performance of departments. Also, strategy maps provided the capability to drill into scores of KPIs, strategic objectives, initiatives, and reach the lowest action levels.
o Automated and implemented the Excellence model according to the EFQM model.
o Automated and implemented Strategy Plans aligned with BSC concepts.
o Automated the Annual Performance reports and Annual Performance Contract to be submitted on quarterly and annually basis to Executive Council of Abu Dhabi.
o Trained customers and end user on Performance Management Systems, Strategic Planning concepts, and STRATandGO system.
o Major clients in UAE: Dubai Tourism and Commerce Marketing, AWQAF and Minors foundation, Ajman Freezone Authority, DP World, Ministry of Economy, and Environment Agency Abu Dhabi.
o Assisted professor in daily tasks and carried on research papers.
o Developed software applications to facilitated statistical results for research papers.
o Assisted in monitoring and correcting examinations.
o Analyzed and gathered business requirements from clients.
o Prepared SRS documentation of software applications.
o Designed and developed database tables, views, and stored procedures using MS SQL Server, Oracle, and MS Access.
o Designed, developed and implemented web applications using VB .NET, C# .NET, and JavaScript.
o Designed and developed windows applications using Visual Basic 6 and C# .NET.
o Handled helpdesk inquiries related to specific assigned tasks related to software enhancements, maintenance, and troubleshooting issues.
o Designed, developed, implemented, and deployed the following web and windows applications: Consultant Management Application, Weighbridge Online, Real Estate Web Application, PBX telephony application, Helpdesk Web Application, and IT Policies web application.
o Supervised the computer lab
o Maintained lab policies for best work/study environment.
o Assisted students and provided necessary help using various software applications
GPA: 84/100 - Elected as Ideal Student - Honor list student; exempted from Final Year Exams.