Mohammad Salahuddin Parvez

1. Amann Bangladesh Limited:

Serving as "Manager-Technical Sales" in Amann Bangladesh Ltd from 14/07/2013 to present, a German based sewing thread manufacturing company. Amann Bangladesh Ltd, a subsidiary of AMANN GROUP-Germany, has started its operation to contribute the export apparel and footwear sector of Bangladesh through the finest quality and technologically advanced sewing threads.

Principal Responsibilities:
# Plan and execute technical sales activities to develop new opportunities and grow existing accounts.
# Familiarize and demonstrate to customer’s about our new products, services and developments, continually emphasizing our value proposition.
# Coordinate and assist the technical staff to determine customers' needs and preparation of samples as needed. Based on the requirement of the customer, trial development works done in the customers’ premises. Offer new product mix with the assistance of group R&D team.
# Organizing Technical seminar/presentation programs with the Top management or production department with a view for an enhancement of their knowledge about application of sewing thread through an extensive system of literature and videos.
# Investigate customer complaints regarding non-conforming or unacceptable products and recommend corrective action.
# Keep the company informed on competitive products, promotional matters, sales techniques, pricing, and market changes.
# Prepare and submit periodic reports on Business development activities, sales volume of new buyers etc.

2. Linde Bangladesh Ltd (Former BOC Bangladesh Limited)

Served as "Customer Relations Officer" in "Linde Bangladesh Limited" from 03/10/2010 to 05/02/2013, a global gases and engineering company former BOC Bangladesh Ltd. Internationally BOC is a member of The Linde Group, a world leading gases and engineering company working in around 100 countries worldwide.

Principal Responsibilities:
# Responsible to meet monthly and yearly sales plan of the territory as the in-charge of the sales center.
# Provide customer satisfaction to all in the territory by fulfilling their total needs regarding product availability, delivery, complaint handling, technical support etc.
# Provide information to prospective customers regarding products and services
# Effectively screen and then engage prospects and converts them to clients
# Participate actively in serving the clients and selling clients additional products & services
# Achieve strong conversion rates for phone or in-person visit as set forth by sales leadership
# In partnership with the manager, develops and implements monthly & quarterly sales plan
# Visit customers and resellers on regular basis
# Ensure customer / market intelligence is captured and acted upon. Maximising sales opportunities and developing root cause solutions to our customer issues
# Promptly completes daily sales log, weekly sales checklist, and any other information on progress and performance
# Uses database to accurately record client information and effectively manage activities related to client relations and the sales process
# Monitor credit collection to ensure debtors as per plan
# Carry out physical stock reconciliation at the end of the month
# Assist in planning Revenue expenses and inputs for mid/long term planning
# Involve in cross-functional activities with operations, Distribution & others, handling of legal activities of the Area
# Perform administrative jobs related to Sales Centre like staff administration, VAT activities, Safety etc.
# Ensure maintenance of ISO 9001:2008 documentation

3. Coats Bangladesh Limited:
Served as "Sales & Service Engineer" in "Coats Bangladesh Ltd" from 06/03/2007 to 31/12/2008, a global thread manufacturing company. Coats Bangladesh Ltd, a subsidiary of Coats Ltd UK, is recognized as the most trusted and recommended thread manufacturer and market leader in supplying of industrial sewing thread.

Principal Responsibilities:
# Thread Analysis- Thread selection & application in garment, measuring thread performance, resolve sewing problems, thread consumption analysis.
# Seam Engineering- Laboratory works that supports thread recommendations for optimum seam appearance, strength, performance, & cost.
# On-site Analysis- Visiting manufacturing plants to learn production process and identifying opportunities for further improvements. Attend to customer's complaint to identify the issues & resolve it through Quality Assurance, Manufacturing & Supply Chain.
# Educational services- Organizing Technical seminar/presentation programs with the Top management or production department with a view for an enhancement of their knowledge about application of sewing thread through an extensive system of literature and videos.