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Mohammad Shaddad, Siebel CRM Assistant Manager

Mohammad Shaddad

Siebel CRM Assistant Manager

eXtra

Location
Saudi Arabia - Khobar
Education
Bachelor's degree, Commerce and Business Administration
Experience
24 years, 8 Months

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Work Experience

Total years of experience :24 years, 8 Months

Siebel CRM Assistant Manager at eXtra
  • Saudi Arabia - Khobar
  • My current job since May 2009

2013 till now: Leading Siebel CRM team (technical and functional team), focus on supporting business, application enhancements & customization

2009 - 2013: Leading development team, managing small projects, analysis, design, development custom applications in retail sector

Senior Development Team Leader at egabi
  • Egypt - Cairo
  • September 1999 to May 2009

Leading development teams, managing big projects, analysis, design, development, testing, training and implementation for Islamic banking application

Education

Bachelor's degree, Commerce and Business Administration
  • at Helwan University
  • January 1998

Oracle Certified Expert(Siebel CRM Business Analyst)

Specialties & Skills

Design
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Analysis
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Oracle Forms
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Oracle SQL
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Team Leadership
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Managing projects
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Software development
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Oracle PL/SQL
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Oracle Apex
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Business Analysis
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Islamic Banking sector
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Oracle Siebel CRM
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Team leading
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System design
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Retail sector (CRM, Services, Marketing)
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HTML & Java script
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Social Profiles

Personal Website
Personal Website
sites.google.com/view/mohammad-shaddad

Facebook
Facebook
facebook.com/shedo76

Languages

Arabic
Native Speaker
English
Expert

Training and Certifications

Teams That Work (Building Effective Teams & Leading Effective Teams) (Training)
Training Institute:
ACC
Coaching, Motivation & Supervisory Skills (Training)
Training Institute:
MindMerge
Software Quality Assurance and Testing (Training)
Training Institute:
SECC
Software Design (Training)
Training Institute:
SECC
Project management Professional Combo (Training)
Training Institute:
MindMerge
Oracle Certified Expert(Siebel CRM Business Analyst) (Certificate)