محمد شهنواز Mazahir

Handling Project sales and Retail branch administration

Promoted to Retail Branch Supervisor in July 2021

Handling and managing outdoor sales and retail showroom administration.

Advise customers by providing information on products and helping them to make selection and decisions by offering suggestions and opinion.

Introducing our product range to new/existing customers and advising on forthcoming product developments and discussing special promotions.

Providing formal quotations and pre-qualification documents to all trading and project inquiries.

Resolving any sales related issues with customers.

Operating ERP Oracle sales program, giving complete product details and booking sales orders in the system to ensure the delivery of material to the customers.

Maintaining and developing a solid relationship with existing customers, contractors, consultants and other relevant bodies by visiting them and on telephone calls or emails.

Follow-up with Supply chain and Purchase Department regarding deliveries and arrival of material.

Operate focus sales program and give complete details about the products.

Counter sales and billings.


Order booking and delivery matters are handled professionally

Complaints and sales returns handled with an attitude of customer service by delivering customer satisfaction.

Attend call from all over the UAE and from African customers.

Email inquiries regarding the products from UAE, African and Arabian countries.

Attend customer in a well professional manner by giving special attention and time and describing all technical information regarding the products origin and availability.

Maintain good relation with the customers such as home renovations, home interior designers, contractors, carpenters and construction companies.

Handle independently building materials, plumbing, electrical, door section And adhesives etc.

Represent M/s: Millat Academy by frequently visiting Major cities of North & South India to promote different publications and Ad-Space (Advertisement Space in publication)

Meet and exceed direct sales goals within assigned geographic territory with Extensive traveling plan i.e. 70% traveling and 30% in Office.

To study the different markets and analyzing market competition for best product positioning through attractive pricing for different markets.

Lead & Manage all aspects of the sales and business development process

Develop and promote various subscription plans and give market feedback to production department for necessary additions and changes.

Manage and track customer and transactional information through INFOCRM, logging all sales activity within the established processes.

Effective team management to maximize revenue potential and ensure customer success.