Senior General Services Officer
Action Against Hunger ACF
Total years of experience :17 years, 5 Months
March 2019 - December 2019 General Services Officer
January 2020 - Till Senior General Services Officer
Supervise the fleet management at mission level:
Movements plan:
- Supervise the allocation and the use of the equipment
- Plan movements of vehicles on weekly basis and kiss-movement based on the need
- To book taxi or other means of transportation, when necessary.
Vehicle’s needs:
- To gather the vehicles needs at mission level, create line on the link and submit them to the Supply Manager
Vehicles maintenance:
- To follow up the maintenance needs of the vehicles and handle them with the rental company.
- To get feedback from the drivers regarding the maintenance done by the rental company.
Fuel tracking:
- To make sure that each vehicle have a fuel card.
- To update the fuel tracker sheet and share it with the coordination office, along with the fuel invoices.
- To gather all fuel data from the log book in the fuel data sheet, and to crosscheck with fuel tickets (invoices).
- Analyse the fuel consumption at mission level for each car.
Senior General Services Officer
Logistics HOD
Reporting:
- Follow up on the drivers absences.
- Participate in the elaboration of the drivers’ monthly salary sheet.
- Report about general fleet situation to the Deputy Log HOD.
Ensure general maintenance of the Capital Office and Guesthouse premises:
- Supervise the building, rehabilitation and maintenance required for the functioning of the base and the living
environment
- Ensure supply of water, cooking gas for all premises.
- Follow up and request stationaries for the office, when needed.
- Participate in the implementation of basic security means for the office and the guest houses (doors and
locks, fire extinguishers, first aid kit, emergency numbers…).
- Ensure safety of the equipment, training and assistance to users.
- Monitor needed repairs for the premises, done either directly or through contractors.
Maintain a safe, qualitative and uninterrupted electricity supply to the ACF’s structure
- Support the Log Manager or Log Officer of the base on regular energy system check;
- Organize and ensure maintenance on electrical facilities according to ACF procedures
- Make sure all systems are protected for the safety of the persons and the equipment
- Detect malfunctioning in the electrical network and fix them
- Maintain all aspects of electricity supply through the distribution network, to the sockets and appliance
Manage Amman drivers Team
- Establish a work plan.
- Control the planning of the driver at capital level.
- Organize training sessions.
- Carry out appraisal interviews.
- Provide technical support to the team if necessary.
- Planning routes and load scheduling for multi-drop deliveries.
- Booking in deliveries and liaising with customers.
- Allocating and recording resources and movements on the transport planning system.
- Communicating effectively with clients and responding to their requirements.
- Booking sub-contractors and ensuring they deliver within agreed terms.
- Directing all transportation activities.
- Developing transportation relationships.
- Monitoring Spending, Costs and Expenses.
- Negotiating and bargaining transportation prices and contracts.
- Managing Maintenance department personnel, equipments, training, facilities, reports, budget.
- Preparing the yearly budget of the department in cooperation with the Financial Department.
- Preparing the future investment plans.
- Set and monitoring the KPIs, targets and procedures for the whole department.
- Ensuring all partners in the supply chain are working effectively and efficiently to ensure smooth operations.
- Monitoring the daily operations of the terminal.
Achievements :
- Increase the productivity of the maintenance department from 40% To 100%.
- Reduction the cost of consumed spare parts, tires and lubricants to less than 50%.
- Create and start tracking system department.
- Increase the productivity of dispatching unit, trucks, equipments and drivers to reach more than 85%.
- Improve the condition and capacity of the warehouses
Main Responsibilities:
Logistics:
Planning routes and load scheduling for multi-drop deliveries.
Booking in deliveries and liaising with customers.
Allocating and recording resources and movements on the transport planning system.
Ensuring all partners in the supply chain are working effectively and efficiently to ensure smooth operations.
Communicating effectively with clients and responding to their requirements.
Booking sub-contractors and ensuring they deliver within agreed terms.
Transport management:
Directing all transportation activities.
Developing transportation relationships.
Monitoring transport costs.
Negotiating and bargaining transportation prices.
Dealing with the effects of congestion.
Confronting climate change issues by implementing transport strategies and monitoring an organisation’s carbon footprint.
Generally:
- Preparing the yearly budget of the department.
- Preparing the Feasibility study for the new projects and contracts (Operational budget, forecasting, revenue, requirements).
- Processing all requirements (Tools, Equipments, Manpower, Training Courses, Certificates & IDs, Facilities, Work Plan...etc) and all what needs to launch the new projects successfully.
- Identify the work assignments for each member of the work team, as well as ensure that staff are trained and qualified to carry out their work efficiently in order to running operations smoothly.
- Preparing the future investment plan.
- Set and Monitor the KPIs and targets for the whole department.
- Looking for new raw materials suppliers (Best Rates & Service Quality) and signing contracts with them.
- Monitoring and controlling day to day operations.
Achievements:
Before I joined to KIFAH as a manager of transportation and logistics department, it was just a modest section with a poor and limited capabilities.
Kifah Holding is a huge Constructions and Trading Company, with branches, factories and show rooms throughout Saudi Arabia, and their requirements of transportation and logistics services is very big, and they were rely on external suppliers to provide them these services, so I worked very hard with my work team and together we have achieved the following:
- Transforming the financial position of the department from loss to profit and increase profitability on an ongoing basis, and raise the productivity of fleet to reach more than 85%.
- Reduction of the maintenance expenses and fuel consumption.
- Increase the loyalty of employees to the company.
- Restructure the Transportation and Logistics department from Zero Level.
- Enhance and improve all provided services by improve the transportation fleet, staff.
- Set a new rules, procedures and policies to organize and improve all over work phases.
- Restore the confidence of sister companies and the Board of Directors in the quality of provided services and the ability and potentials of the transportation department.
- Expanding the type and value of provided services gradually and thoughtfully according to the needs and requirements of the sister companies.
- shifting from just a small section to the independent company providing integrated services to the sister companies and local market.
- Head of Transportation & Heavy equipments rental services department.
- Receive Customer queries and respond to them.
- Pricing and prepare quotations for the new projects and contracts.
- In-Charge of running and controlling all the operations of transport & maintenance for fleet consists of 750 various types of trucks and trailers (Diesel Tankers, Cement Bulkers, Raw & Sweet water tankers, Flat Beds, Low Beds....etc) working with Aramco, SECECO, Sabic and local market.
- In charge of all general cargo carriage contracts & carriage contracts with Saudi Aramco (Arabian American Oil Company).
- Responsible about all logistics operations for ARAMCO oil drilling plants.
- Be sure to follow and apply safety procedures in all branches of the company and held training courses for new employees and existing staff to brief them on all new in the field of safety measures.
- Following all maintenance operations at all group branches.
- Creating & Developing Operation Department.
- Creating & Developing Tracking System through GPRS for Trucks.
- Follow-up problems and issues with Group clients.
- Follow-up contracts' in-charges in the company.
- Follow up with Group branches in-charges.
- Ensuring from Trucks preparations for Trips according Trip and
Cargo nature by coordinating with maintenance In charge.
- Manage & supervise the Operational processes of different units under the Department.
- Guide departmental staff to ensure continuous solution of problems and improvement of work processes.
- Coordinate with other departments within the organization to facilitate service improvements and to accommodate new projects/investments.
- Improve existing services through the introduction of a new workflows.
Achievements:
- Restructuring and developing of the transportation’s operations department from A-Z.
- Restore the confidence of Saudi Aramco Co. as a main client as well as other clients in the quality of the provided services, reliability and the high commitment of the Otaishan Group.
- In charge about internal and external correspondences and coordinating with our clients in Jordan & abroad.
- Tracing Trucks on the road Through GPRS Tracking System.
- Dispatching Trucks to final destination.
- Ensuring from Trucks preparations for Trips according Trip and cargo nature.
- Proceeding with maintenance in charge to ensure from make maintenance for Trucks at specific time without any delays.
- Purchasing spare parts for trucks by coordinating with maintenance manager.
- Proceeding all Trucks transactions like purchasing, leasing, licensing, insurance …etc.
- In charge about issuing permits access for Trailers through ASEZA system portal.
- Tracing Trucks and drivers through tracking system and solving their problems on the road.
- Proceeding all Trucks transactions like leasing, licensing, insurance.
- In charge about issuing permits for Trailers through ASEZA system.
- Tracing Trucks and drivers through tracking system and solving their problems on the road.
- Proceeding all Trucks transactions like leasing, licensing, insurance.
- coordinating with shippers and Consignees until cargo reach to its final destination .
COMPUTER PROGRAMMER