Showroom Supervisor
Mercedes-Benz, Jordan
Total years of experience :8 years, 3 Months
Mercedes-Benz, Jordan
Showroom Supervisor May 2010 - Present
• Implementing of the action plan to achieve the set targets.
• Supervising and following up on the activities of the retail sales team.
• Ensuring the compliance of each sale with the sets standards.
• Arranging and coordinating the pre-delivery inspection process according to the sales
team priorities.
• Reviewing and following up the market demand with the retail manager.
• Providing detailed reports of sales achieved and contacted clients to top management.
• Monitoring and reviewing the availability and usage of demonstration cars in order to monitor the sales team test drive numbers.
• Following up on the compliance of the showroom sets, standards and corporate identity.
• Evaluating the performance of subordinates.
• Evaluating the training and product knowledge needs for the sales team.
• Arranging the working schedule for staff in the showrooms and monitoring their
performance.
Senior Sales Consultant June 2008 - May 2010
• Understood market needs and maintained good business relationship with registered
customers.
• Conducted market survey's reports such as (Car's Comparisons, Price index
Comparisons, and Market Share Survey's)
• Highlighted features, gathered information, inspected automobiles, compared and contrasted competitive models and vehicle operations.
• Built client relationship, qualified buyers by understanding their interests and requirements, and matched such interests and requirements to various models.
• Developed and sustained relationships with existing and new customers though
responding to inquires, suggesting trade-ins, greeting drop-ins, recommending sales
campaigns and promotions.
• Negotiated price; asking sales; completed sales or purchase contracts; closed sales by overcoming objections; explained provisions and financing; delivered automobiles.
• Demonstrated automobiles by explaining capabilities, characteristics and features;
explaining services and warranties; taking drives.
• Completed reports and provided sales management information.
Fleet & Corporate Sales Consultant May 2006 - May 2008
• Assisted in the preparation of sales.
• Implemented the set plans and strategies.
• Followed up with customers.
• Cold called customers.
• Completed reports and providing sales management information.
• Demonstrated automobiles by explaining capabilities, characteristics and features;
explaining services and warranties; taking drives.
Sonny Ericsson, Amman - Jordan
Marketing and Merchandising Coordinator Dec 2004 - May 2006
• Constructed and administered training programs to advertise and explain several
corporate marketing initiatives.
• Managed, coordinated and interfaced with outside consultants for development contracts.
• Defined market territory for new business development.
• Conducted products training for the potential companies.
• Developed and maintained the business through analyzing market needs from the sales
reporting system.
• B.A. Degree in Marketing - University of Jordan Faculty of Business Administration, Amman - Jordan 2004