Mohammad Shawosh, International Service Accounts Manager

Mohammad Shawosh

International Service Accounts Manager

Bupa Arabia

Location
Saudi Arabia
Education
Master's degree, Business Information Technology
Experience
13 years, 5 Months

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Work Experience

Total years of experience :13 years, 5 Months

International Service Accounts Manager at Bupa Arabia
  • Saudi Arabia - Jeddah
  • My current job since September 2014
Data Analyst at EMCOR
  • Saudi Arabia - Jeddah
  • June 2011 to May 2013

Focal point between the director and the sr. managers of Community Services dept.

Customer Care Representative at Mobily
  • Saudi Arabia - Jeddah
  • July 2006 to March 2008

Call center agent.

Education

Master's degree, Business Information Technology
  • at Edinburgh Napier University
  • June 2011

Thesis: ERP Implementations: Success & Failure Non-Technical Factors ERP Systems implementations (i.e. SAP.) interactive systems design, usability engineering, information engineering, software engineering, IT project management, IT consultancy, networks design/ analysis / management, IT security, database design and implementation.

Bachelor's degree, Business Administration - MIS
  • at جامعة الملك عبدالعزيز بجدة
  • January 2006

Specialties & Skills

Customer Service
ERP implementations
Lean Sigma
Business Systems Implementation
ERP Systems implementation
MS Word
Lean Six Sigma
MS Excel
MS InfoPath
MS Visio
MS Access
IT Project Management
MS Project
MS Outlook
PRINCE2

Languages

English
Expert
Arabic
Native Speaker

Training and Certifications

Lean Six Sigma (Yellow belt) (Certificate)
Date Attended:
March 2010
Valid Until:
March 2010

Hobbies

  • Billiards, Ping Pong, Travelling, Reading, Filming, & Writing.