Mohammad Sher

Customer Support Engineer at Dubai electricity and water authority

• United Arab Emirates
• My current job since July 2016

Department (Billing services), Section (M.P.U) Meter performance unit.
Handling Internal, Routine & customer complaints.
Measuring meter accuracy.
Billing correction.
GIS and SAP experience.

manager

• March 2010 to June 2016

Attending customers and giving information about the products.
Handling customers complains.
Collecting data for Marketing Intelligence.
S.I.M configuration and new packages in it.

at Warsak power house (W.A.P.D.A)

• Pakistan
• August 2011 to December 2013

Monthly maintenance of each 40MW generator and transformer. 1 major over-hauling of unit number 3 generators and also worked at 132KV switch yard. Process, verify, and maintain documentation relating to personal activities such as performance evaluations, and classifications.
Data acquisition skills for Generators, Motor, Transformers and Electricity Distribution System.
Meeting deadline during Field instrument termination and Junction box termination.
Organization: (Pakistan telecommunication company limited, Peshawar) WLL department.
(Telecommunication company like Etisalat

• United Arab Emirates
• January 2010 to March 2010

Attending all incoming calls, sending and receiving e-mails.
Getting the alert about faults and resolve it on ID configuration.
Sort and Distribute incoming mail to area and staff within the organization and dispatch outgoing mail.
Organization: (Ufone telecommunication company limited, Pakistan).
(Telecommunication company like Etisalat

Police at Techno Surprises

• United Arab Emirates
• February 2000 to July 2000

experience in AM Radio KIT technology at Dubai summer surprises, Al-Ghurair Center.