Customer service Support
High Tech Talents company
Total years of experience :6 years, 0 Months
⦁ Entering sales order from customer in QB.
⦁ Create packing slips for the carrier in QB.
⦁ Create invoices for customer in QB.
⦁ Reconciliation inventory in QB.
⦁ Follow up with customer survey result.
⦁ Entering tracking numbers for all shipments in QB
10th of Feb 2016.
•Determines requirements by working with customers.
•Answers inquiries by clarifying desired information; researching, locating, and providing information.
•Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
•Fulfills requests by clarifying desired information; completing transactions; forwarding request.
Coordination Project ) at Medicines Sans Frontiers
Holland from 19th august 2013 Until 11th of may 2014.
•Prepare SSN on monthly basis plus tax clearance.
•Prepare contracts employee, ID card, health insurance.
•Prepare flight sheet & accommodation for expat.
•Prepare stationery for HR\Finco department.
•Help in finco department
2013.
•Auditing and approving timesheets.
•Correcting Timesheets.
•Providing support for timesheets as needed.
•Submitting rate correction as needed.
•Entering PO for the consultant.
Sales clerk (DSR) at Standard Chartered Bank ®,
•Training three month .
• Demonstrate comprehensive product knowledge.
•Advise customers on latest products.
•Maximize sales opportunities by providing excellent customer service.
• Maintain brand image through products and store presentation.
• Achieves sales target.
after
Increased customer base through referrals for quality work.
•Conduct after sales call for the customers.
•Maintain and update customer database on daily basis.
•Approach customer matters in an on biased and professional matter.
• Build and maintain good networks internally and externally.
.
Senior Order Taker at McDonalds company call center ®
in
in
Tawjihi (Scientific division) (83