QA Tester/Analyst
Banzai Solutions Inc
Total years of experience :9 years, 5 Months
Banzai Solutions Inc. Jan.2013 - May.2013 \nQA Tester/Analyst \nProject: Flight Reservation/Hotel Management Front Desk. \nTech Environment: Mainframes, HP Quality Center, Quick Test Professional 9.2, TestDirector7.6i, VB script, MS Access and Microsoft Excel. \nResponsibilities: • Analyzed project documentation to determine test case and scripts design, participate in test execution and defect resolution. \n• Performed Manual Testing on Flight Reservation Project for a well Known Travel and Tourism Company. \n• Writing Manual Test Plan, Test Cases according IEEE standard based on the Business Requirements. \n• Run Manual Testing on QC through the requirements. \n• Evaluated the collected data through task analysis, business process, and surveys. \n• Performed User Acceptance Test Plan, test matrix, test scripts, test scenarios, and test cases based on requirements. \n• Performed Manual Testing for User Acceptance Test and Life Cycle Testing. \n• Conduct review sessions for completed system requirements with key business users and peers for approval. \n• Participate in the design and implementation of training including facilitation of user training. \n• Performed Functional, System-Integration, Policy Testing, Security, Front End and Regression testing. \n• Created Bug Status reports and presented in the Project review meeting using HP Quality Center.
• Directed and tracked the day-to-day activities of three Business Analysts responsible for new requirements and enhancements associated with the Corporate Payroll and Benefits Systems. \n• Acted as primary liaison between the client departments and the Information systems IT department; performed analysis, review, and estimation of client requests; prepared and reviewed system requirements, and client documentation; prepared and executed detailed test plans and test cases. \n• Project duties included multiple task project assignments, scheduling and tracking; facilitating meetings with all levels of the business community for requirements gathering, project development, design considerations, impact and risk analysis, and quality control of client acceptance testing. \n• Utilized corporation developed SDLC methodology. Used Pentium PC and Microsoft Office software to perform required job functions. \n• Working with line-area representatives, coordinated the collection and analysis of bi-weekly statistics for core projects and presented them in a report to Senior Management \n• Reported to Supervisor of P/R and Benefits Analysis and interfaced directly with all levels of the client community and department management. \n• Collected, analyzed and presented statistics for work areas in a weekly and monthly report to Senior Management.
TD Canada Trust Bank 2011 - 2012
Toronto, Canada
Wealth Management Operating Officer/Business Analyst
• Directed and tracked the day-to-day activities of three Business Analysts responsible for new requirements and enhancements associated with the Corporate Payroll and Benefits Systems.
• Acted as primary liaison between the client departments and the Information systems IT department; performed analysis, review, and estimation of client requests; prepared and reviewed system requirements, and client documentation; prepared and executed detailed test plans and test cases.
• Project duties included multiple task project assignments, scheduling and tracking; facilitating meetings with all levels of the business community for requirements gathering, project development, design considerations, impact and risk analysis, and quality control of client acceptance testing.
• Utilized corporation developed SDLC methodology. Used Pentium PC and Microsoft Office software to perform required job functions.
• Working with line-area representatives, coordinated the collection and analysis of bi-weekly statistics for core projects and presented them in a report to Senior Management
• Reported to Supervisor of P/R and Benefits Analysis and interfaced directly with all levels of the client community and department management.
• Collected, analyzed and presented statistics for work areas in a weekly and monthly report to Senior Management.
Banzai Solutions Inc. 2009 - 2010 \nQA Tester/Analyst \nProject: ePay, CCV, eTeller, Front Desk. \nTech Environment: Mainframes, Lotus Notes, Quick Test Professional 9.2, TestDirector7.6i, Oracle8, VB script, J2EE, Web Sphere, MS Access and Microsoft Excel, Quality Centre. \nResponsibilities: • Collected and analyzed the business requirements and transferred the knowledge to the development team. \n• Evaluated the collected data through task analysis, business process, and surveys. \n• Engaged and worked the development team during the entire development stage of product to meet the business needs. \n• Review system capabilities workflow and scheduling limitations to determine if requested system change is possible within existing system and is within the scope of the current project definition. \n• Developed User Acceptance Test Plan, test matrix, test scripts, test scenarios, and test cases based on requirements. \n• Performed User Acceptance Test and Life Cycle Testing. \n• Conduct review sessions for completed system requirements with key business users and peers for approval. \n• Participate in the design and implementation of training including facilitation of user training. \n• Performed Functional, System-Integration, Policy Testing, Security, End to End and Regression testing. \n• Created Bug Status reports and presented in the Project review meeting using HP Quality Center. \n• Created and Maintained Commercial and Consumer accounts for different kind of Visa Cards in Mainframe. \n• Organized and performed UAT Testing, along with the Business Analysis group and addressed the \nIssues/Problems encountered.
Kobe Mail, New York USA 2007 - 2008 \nQA Tester (Contract) \nTech Environment: HP Quick Centre8.0, TestDirector7.6i, Oracle8, VB script, J2EE, Web Sphere, MS Access and Microsoft Excel. \nResponsibilities: • Reviewed and analyzed documents to identify and validate functional and performance requirements to be tested \n• Created Test strategies, and Test plans (Manual Test Strategy/Plan included) from business requirements \n• Developed test cases, scenarios and scripts to ensure application testing coverage \n• Executed Test plan and Test cases, verified and packaged Test results, conducted walkthroughs and documented testing results, provided test status reporting and defect status reporting \n• Provided effort estimates for assigned manual/automation tasks \n• Performed Functional testing, Integration testing, System testing, and Regression testing \n• Runtime Error Handling, Logging, Script Debugging, and Database connection \n• Provided support to offshore resources and client testing activities upon requested \n• Developed and executed Test scenarios for Performance testing \n• Provided/Generated Performance/Load/Stress testing reports based on WinRunner Result Analysis Tool \n• Monitored System Resource in different QA environments;
UNITED BANK OF SWITZERLAND (UBS) 2004 - 2006
1285 Avenue of the America, New York, NY 10019
Client/Desktop Support (Trading Floor)
• Provide full technical and logical Desktop Support for the International traders at the Trading floor.
• Interpret problems and provide technical support for hardware, software, and systems. Answer telephone calls, analyze problems by using automated diagnostic programs, and resolve recurring difficulties.
• Write training manuals and train computer users in how to use new computer hardware and software.
• Oversee the daily performance of company's computer systems and evaluate how useful software programs are.
• Monitor helpdesk operations and escalate help-tickets to ensure client's problems are handled as expeditiously as possible.
• Set the Remote access of laptops and handhelds for the employees.
• Set up new Computers and Multiple Monitors for the new employees.
• Orientation and training of new staff.
• Maintaining System updated.
City University of New York, New York
Major: Computer Network System Administration 2005
ASSOCIATE DEGREE IN APPLIED SCIENCE (Dean Listed)
Notre Dame College (National University of Bangladesh) 1994
BACHELORE OF APPLIED SCIENCE
