Mohammad Usman Khatri

• Lead business development and client relationship management across Oil & Gas, Power, Petrochemical, and Industrial sectors.
• Manage the end-to-end bid lifecycle, including opportunity identification, RFP/RFQ review, proposal preparation, and contract negotiation.
• Coordinate with cross-functional teams (engineering, supply chain, finance, and legal) to develop compliant and competitive proposals.
• Serve as the primary point of contact for key accounts, supporting clients with procurement needs, licensing, and operational requirements.
• Develop and execute strategic growth initiatives, driving market expansion and strengthening customer retention.
• Conduct risk assessments and pricing analysis to ensure proposals align with client expectations and organizational profitability.
• Negotiate commercial terms and oversee post-bid activities, ensuring smooth project handover and contract execution.
• Mentor and guide junior team members to enhance performance and client service delivery.

• Directed client acquisition initiatives alongside a team of five executives in the healthcare sector, which focused on providing temporary and permanent RGN and Health Care Assistants for the UK healthcare system.
• Oversaw government tender processes prioritising NHS and private healthcare organisations across the UK.
• Contributed to designing and implementing a solid marketing strategy to enhance the companys visibility in the UK healthcare sector.
• Identified and capitalised on business opportunities to help expand service offerings and grow market presence.
• Analysed market trends in the UK healthcare staffing sector while offering strategic insights for business development opportunities.
• Cultivated and strengthened relationships with existing clients, which resulted in higher client satisfaction and extended service contracts.
• Partnered with cross-functional teams to create successful proposals to ensure alignment with client requirements and industry best practices.
• Spearheaded the creation of detailed proposals, presentations, and high-level negotiations and secured contracts and closed deals aligned with business objectives and client expectations.
• Actively participated in industry events, conferences, and networking opportunities to build relationships and secure partnerships.
• Prepared detailed reports on sales performance, market trends, and growth opportunities and presented findings to senior management to support strategic decision-making.
• Trained and mentored junior business development team members to equip them with skills and knowledge to drive successful business growth initiatives.

KEY ACHIEVEMENTS
• Boosted annual revenue by 28% through effective strategic sales planning, marketing, and execution.
• Attained a three-year contract for Healthcare Assistant services to the NHS by presenting a highly competitive techno-commercial proposal.

• Managed business development activities within the facilities management services sector, including overseeing client acquisition, strategic planning, and market expansion initiatives to drive sustainable growth.
• Engaged in negotiations of client contracts and agreements, which involved crafting terms and conditions to secure profitable business transactions and establish long-term, mutually beneficial relationships.
• Executed market research to gather critical insights on potential opportunities and competitors while developing data-driven market strategies that fuelled business growth.
• Steered the business through the tender process to ensure adherence to public procurement regulations and compliance with necessary guidelines.
• Facilitated customer meetings to gather requirements, analysed client needs, provided innovative solutions to address challenges and delivered technical presentations to communicate services to clients.
• Assessed legal and commercial aspects of tender documents to mitigate S&N risk while consulting legal teams when needed.
• Developed technical documents for sales proposals and applied analytical and technical communication skills to drive negotiations with confidence and professionalism.
• Advanced service promotion and brand awareness by actively participating in event marketing efforts, including planning, executing promotional activities, and engaging with potential clients to enhance service visibility and market presence.
• Partnered closely with management to relay customer feedback and recommended operational changes based on emerging industry trends.
• Liaised with project team members to ensure alignment of objectives and submission of accurate technical and commercial documentation.
• Assisted with developing strategic business plans and identifying opportunities for growth and expansion within the facility management sector.
• Monitored and reported on business development activities, sales performance, and market trends to senior management, which aided in strategic decision-making.
• Sourced and targeted potential clients in the Middle East region and developed strategies that secured new business and increased market share.

KEY ACHIEVEMENTS
• Achieved an 18% increase in annual revenue by developing and executing strategic sales plans, optimising market opportunities, and driving business growth.

• Took the lead in overseeing a portfolio of 51 clients while building and maintaining a sustainable pipeline for business growth and project development.
• Championed regional business development activities for ABUS Cranes and managed a team of 14 employees to execute engineering sales focusing on technical aspects, sales, and procurement of industrial cranes.
• Accomplished sales targets consistently by overseeing project budgeting, leading negotiations, managing projects, delivering technical presentations, and coordinating across teams.
• Crafted project Bill of Quantities from drawings to support accurate pricing exercises during the bidding process.
• Evaluated internal processes, marketing strategies, and systems to uncover opportunities for improvement and developed sales enablement tools to drive business growth.
• Compiled technical documentation for sales proposals, which applied advanced analytical and technical communication skills to enhance the negotiation process with confidence and professionalism.
• Enforced team-wide adherence to the company’s Quality Assurance Procedures to showcase an understanding of risk and safety management and its organisational implications.
• Supported the sales team by offering technical insights and drafting detailed technical proposals to address technical queries throughout the sales process.
• Assessed market trends and competitor products to provide feedback and insights to aid in developing product offerings and sales strategies.
• Provided training and support to clients and internal staff on equipment use and maintenance to ensure proper utilisation and enhance customer satisfaction.

Power Generation: 2520MW | Water Production 136.5MIGD
Completed comprehensive engineering training across the following departments:
• Siemens SGT5-4000F Gas Turbine Auxiliaries Operation and Maintenance
• Siemens SST5-4000F Steam Turbine Auxiliaries Operation and Maintenance
• Nooter Eriksen HRSG Operation
• Hitachi Zosen Multi-Stage Flash Operation and Maintenance
• ACCIONA Reverse Osmosis Operation
• Potable Water Treatment Plant Operation and Maintenance
• Demineralization Water and Wastewater Treatment Plant Operation