Logistics & Customer Services Manager • Supply Chain
HWADI COMPANY LIMITED
Total years of experience :9 years, 11 Months
Rich and varied exposure of international freight and shipping gained by working with leading
organizations.
➢ Preferred supplier for Proctor & Gamble, Egypt, Jeddah, South Africa and other countries for over 10
years.
➢ Fostered collaborative relations with stakeholders, Port Authorities, Customs officials etc. for EXIM
operations.
➢ Distinction of working with prestigious clients including Tasnee Petrochemicals, Gulf Stabilizers, Unci hem
company, Sanita, Sanabil Egypt Co to name a few.
➢ Enhanced operational efficiency by institutionalizing robust systems and processes, effectuating sound
service agreements and building people capability.
ORGANIZATIONAL PROFILE
➢ Supervised overall shipping and logistics operations including business planning, partner development &
management, storage, movement and documentation to optimize time to market in a multi-site
organization.
➢ Collaborated across functions to effectuate logistics plans to meet market demands.
➢ Prepared and implement weekly production and customer’s requirement plans to meet defined business
requirements.
➢ Provided teams with necessary resources to do a good job. Ensured optimal utilization of available
resources.
➢ Forecasted and ensured timely availability of manpower for plant and fleet operations.
➢ Promoted a culture of continuous improvement.
➢ Recruited, mentored and retained a high performing team. Developed them to ensure their personal and
professional growth.
➢ Reported, investigated and followed up on noncompliance. Implement disciplinary action if required.
➢ Assisted Department Head in expediting imports of raw material and spares.
➢ Monitored production and operations teams to ensure defined production targets were achieved.
➢ Supervised warehouse team for safe and timely dispatches. Maintained stock records.
➢ Logistics Management
➢ Responsible for smooth movement of raw material and finished goods by road and sea, airfreight using in-
house and outsourced trucks, motor pool and containers. Ensured timely loading and dispatch to meet
customer dates.
➢ Developed a pool of cost & time efficient logistics vendors to hire trucks for movement of export and
import consignments. Negotiated profitable terms of trade with them.
➢ Implement driver policies and procedures, including their insurance and documentations.
➢ Collaborated with shipping agents on custom duties, tariff classification, documentation, insurance and bill
of lading. Ensure best quotes for overseas freight.
➢ Liaised with forwarders and shipping companies to book containers in proposed vehicles and ensure the
loading of containers on the proposed vessel must be done without any delay or short shipped.
➢ Ensured all invoices and shipping documents were prepared accurately in a timely manner. Obtained
Certificate of Origin from Ministry.
➢ Implemented systems and processes for managing decentralized suppliers. Ensured proper stock
reconciliation in a computerized inventory system.
➢ Ensured proper storage of finished goods in 40 ft containers for overseas exports / finished goods for local
consumption.
➢ Ensured defined procedures, guidelines and instructions are followed. Explored for ways to reduce cost and
enhance logistics efficiency.
➢ Steered compliance to HSSE Standards for Fleet Operations and Logistics Dispatch.
