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Mohammad Wasif, Technical Sales & Operations Specialist

Mohammad Wasif

Technical Sales & Operations Specialist·Syncrow IoT Solutions

Saudi Arabia

Bachelor's degree, Electrical And Electronics Engineering

Work experience

Total years of experience: 12 years, 0 months

Technical Sales & Operations Specialist

March 2024 - March 2026

Syncrow IoT Solutions

Riyadh, Saudi Arabia

March 2024 - March 2026

• Spearheaded day-to-day business operations and resource allocation from inception, successfully scaling a technical startup into a high-capacity operation with a robust multi-project pipeline.
• Recruited, led, and governed a cross-functional team of 7 engineering and technical specialists, implementing clear KPI frameworks to maximize delivery quality and team output.
• Designed and executed strategic operational plans to manage complex, multi-site infrastructure deployments, ensuring project delivery remained on time and within budget parameters.
• Deployed AI-powered workflow platforms across core business operations, successfully eliminating manual administrative tasks and reducing overall operational overhead.
• Enforced rigorous ITIL-aligned incident management and quality assurance protocols, minimizing system deployment risks and accelerating troubleshooting turnarounds for enterprise clients.
• Acted as the primary operational contact for key stakeholders, coordinate internal technical services, supply chain logistics, and external field contractors to streamline site execution.
• Managed multi-million SAR operational budgets, driving value engineering initiatives that optimized resource utilization while protecting project margins.
• Monitored operational trends, supply line constraints, and project timelines, delivering structured feedback and risk-mitigation strategies directly to executive management.
• Maintained detailed project tracking databases and CRM documentation, keeping resource forecasting and operational milestones fully transparent and up to date.
• Ensured absolute compliance across all site deployments with strict company governance policies, client SLAs, contract terms, and rigorous HSE (Health, Safety, and Environment) standards.

Company industry:
Industrial Engineering & Automation

Technical Sales & Business Development Engineer

January 2024 - January 2026

Syncrow IoT Solutions

Riyadh, Saudi Arabia

January 2024 - January 2026

▸ Executed a strong hunter strategy to identify and convert underpenetrated B2B accounts, securing first-time project wins
across KSA critical infrastructure and enterprise segments.
▸ Led end-to-end sales cycles from opportunity identification through solution positioning, commercial negotiation, and
contract closing for high-value IoT and automation deployments.
▸ Built C-level relationships with asset owners, contractors, and senior executives to drive platform adoption and expand
strategic footprint.
▸ Articulated financial ROI/TCO propositions to decision-makers, consistently overachieving annual sales and margin
quotas.
▸ Maintained full CRM hygiene (Salesforce/Zoho) including account win plans, pipeline metrics, and quarterly revenue
forecasting.
▸ Monitored competitor activity and project pipeline data to develop targeted go-to-market strategies across verticals
including hospitality, retail, and smart city projects.
▸ Coordinated cross-functional teams (Technical Services, Specification, Supply Chain) for seamless post-sale handover
and delivery.
▸ Ensured full compliance with corporate governance, pricing guidelines, and HSE standards in an autonomous, field-based
environment.

Company industry:
Installation & Technical Services

Information And Communication Technologies & ELV Engineer

March 2023 - February 2024

Al-Khaleej Computers & Electronic Systems

Riyadh, Saudi Arabia

March 2023 - February 2024

• Led the delivery of complex ICT and ELV infrastructure projects, overseeing enterprise networking, VoIP, and server deployments for corporate and government clients.
• Provided L2/L3 technical escalation support and implemented ITIL-aligned incident and change management processes to drastically reduce mean time to resolution (MTTR).
• Managed server deployments and virtualization environments (VMware/Hyper-V), ensuring storage optimization (SAN/NAS) and strict network security alignment.

Company industry:
IT Services

Solutions Architect & Engineering Coordinator

October 2017 - November 2022

شركة الارتكاز المتعدد

Riyadh, Saudi Arabia Hybrid

October 2017 - November 2022

• Coordinated internal operational resources (Technical Service, Customer Service, Supply Chain, and Marketing) to deliver multi-million SAR integrated technology projects.
• Managed engineering requirements analysis and value-engineering workflows, ensuring strict compliance validation for high-stakes government and enterprise infrastructure.
• Supervised the successful delivery and commissioning of complete data center environments, covering precision cooling, fire suppression, and structured cabling.
• Conducted high-level technical workshops and operational training sessions for government entities, establishing trust and securing repeat engagements.
• Enforced strict adherence to company governance policies, pricing regulations, contracts, and Health, Safety, and Environment (HSE) standards.

Company industry:
IT Services

Senior Technical Sales & Pre-Sales Solutions Architect

October 2017 - November 2022

Ertikaz Al-Mutaded Co.

Riyadh, Saudi Arabia

October 2017 - November 2022

▸ Architected and closed multi-million SAR projects across building automation, ICT, data centre, and integrated security
over a 5-year tenure, covering government, hospitality, and large enterprise sectors.
▸ Directed full RFP/tender lifecycle: requirements analysis, BOQ development, value engineering, compliance validation,
and technical scoring against key market competitors.
▸ Conducted executive-level workshops and technical presentations for government evaluation committees, achieving
trusted-advisor status with key public sector clients.
▸ Collaborated with global vendor principals (Honeywell, Bosch, Axis, HID, Schneider Electric) to secure specification
approvals, favourable margin pricing, and joint GTM support.
▸ Executed hands-on commissioning of security systems, IP CCTV, VMS (Milestone/Genetec), access control, PACS, PIDS
(FiberSense), AV, VOIP, BMS, and KNX automation platforms.
▸ Independently managed end-to-end projects including site surveys, installation supervision, system testing, and client
handover.
▸ Developed and maintained all technical documentation, configuration files, and project records for post-delivery reference
and audit.

Company industry:
IT Services

Technical Pre-Sales Engineer

June 2016 - September 2017

DataCore Solutions

Riyadh, Saudi Arabia

June 2016 - September 2017

• Conducted comprehensive site surveys and technical infrastructure assessments to guarantee operational feasibility and budget alignment.
• Coordinated cross-functionally with major manufacturing principles (Honeywell, Bosch, Schneider) to ensure technology compliance prior to deployment.
• Developed comprehensive technical proposals and analytical tender responses for security infrastructure and integrated automation platforms.
• Conducted site surveys and business assessment workshops to build customer-centric solutions aligned with client budgetary and regulatory targets.

Company industry:
IT Services

Technical Pre-Sales Engineer

January 2016 - January 2017

DataCore Solutions

Riyadh, Saudi Arabia

January 2016 - January 2017

▸ Prepared comprehensive technical and commercial proposals for ELV security systems across commercial, industrial, and
residential clients.
▸ Designed BOQs and integrated solutions for VSS, EACS, PACS, PIDS, LRDAS, and Underwater Surveillance Systems in
response to RFP/RFI requirements.
▸ Conducted Proof of Concept (PoC) events, product presentations, and client training sessions; coordinated with vendors to
generate leads and secure best-pricing protection.
▸ Performed site visits, scope assessments, and value engineering to align solutions with client budget and regulatory
requirements.

Company industry:
IT Services

Technical Sales Engineer

April 2015 - June 2016

TNStech Saudi Security & Safety Technologies

Riyadh, Saudi Arabia

April 2015 - June 2016

• Delivered smart building and ELV solutions; supported sales team with technical presentations and client-facing architecture sessions.

Company industry:
Security & Fire Systems

Technical & Fixing Engineer

January 2015 - January 2016

TNStech Saudi Security & Safety Technologies

Riyadh, Saudi Arabia

January 2015 - January 2016

▸ Delivered smart building and ELV solutions including access control, IP CCTV, SAN/NAS storage, intrusion detection, fire
alarm, BMS, RFID, AV, BGM, IPTV, digital signage, queuing, and PABX.
▸ Formulated high-quality bids and proposals; created architecture diagrams and technical presentations for C-level
executives.
▸ Provided knowledge transfer to delivery teams ensuring smooth sales-to-delivery transition.

Company industry:
Security & Fire Systems

Field Support Engineer

January 2014 - March 2015

Al Masaar Communications

Riyadh, Saudi Arabia

January 2014 - March 2015

• Managed installation, troubleshooting, and maintenance for advanced surveillance and communication systems.
• Ensured operational continuity through diagnostics, optimization, and technical support

Company industry:
IT Services

Field Support Engineer

January 2014 - January 2015

Al-Masaar Communications & IT Co.

Riyadh, Saudi Arabia

January 2014 - January 2015

▸ Maintained and optimized advanced surveillance and traffic detection systems (Vitronic) including radar/infrared sensor
integration and video detection algorithms.
▸ Managed system installations, dismantling, fault diagnostics, and field troubleshooting; generated detailed maintenance
reports and ensured safety compliance.

Company industry:
Public Administration

Education

Jawaharlal Nehru Technological University Hyderabad

June 2013

June 2013

Bachelor's degree, Electrical And Electronics Engineering

India

Jawaharlal Nehru Technological University

January 2013

January 2013

Bachelor's degree, Electronics

India

Skills

AGILE PROJECT MANAGEMENT
Intermediate
AGILE PROJECT MANAGEMENT
Intermediate
AUTOMATION
Intermediate
AUTOMATION
Intermediate
BUSINESS DEVELOPMENT
Intermediate
BUSINESS DEVELOPMENT
Intermediate
COMPUTER NETWORKS
Intermediate
COMPUTER NETWORKS
Intermediate
EMBEDDED SYSTEMS
Intermediate
EMBEDDED SYSTEMS
Intermediate
ENTERPRISE SECURITY
Intermediate
ENTERPRISE SECURITY
Intermediate
INFORMATION AND COMMUNICATIONS TECHNOLOGY
Intermediate
INFORMATION AND COMMUNICATIONS TECHNOLOGY
Intermediate
IT INFRASTRUCTURE
Intermediate
IT INFRASTRUCTURE
Intermediate
SALES
Intermediate
SALES
Intermediate
TECHNICAL SALES
Intermediate
TECHNICAL SALES
Intermediate
CRM software
Expert
CRM software
Expert
Volume Manager
Expert
Volume Manager
Expert
IT Solutions
Expert
IT Solutions
Expert
Digital Certificates
Expert
Digital Certificates
Expert
Project Delivery
Expert
Project Delivery
Expert
ELV
Expert
ELV
Expert
Home Automation
Expert
Home Automation
Expert
Build Automation
Expert
Build Automation
Expert
Wired Networking
Expert
Wired Networking
Expert
Wireless Services
Expert
Wireless Services
Expert

Languages

English

Expert

Arabic

Intermediate

Hindi

Native Speaker

Urdu

Native Speaker

Telugu

Intermediate

Training and Certifications

Certifications
KSA Driving
SCE)
Milestone Systems, VMS
KNX Association, KNX
Cisco, CCNA
Schneider Electric, EcoStruxure & BMS Certified
KSA Driving License
Transferable Iqama
Schneider Electric Certified
CCNA
KNX Certified
SCE Registered Engineer
Saudi Council of Engineers
Saudi Approved
Jan 2024 - Jan 2027
Show credentials