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mohammed hammad, head teller

mohammed hammad

head teller

jordan Dubai Islamic Bank

Location
Jordan - Amman
Education
Bachelor's degree, finance and banking
Experience
8 years, 6 Months

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Work Experience

Total years of experience :8 years, 6 Months

head teller at jordan Dubai Islamic Bank
  • Jordan - Amman
  • My current job since December 2015

• approve financial transaction of signature “B”
• Trains employees in tiller and banking procedures.
• Approves checks for payment.
• Examines TELLERS' reports of daily transactions for accuracy.
• Consolidates and balances daily transactions, using adding machine and computer.
• Follow up the financial transactions of Customer Service.
• Resolves service problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment& following up to ensure resolution.
• Helping customers with loan and mortgage applications.
• Maintains customer records by updating account information.

Education

Bachelor's degree, finance and banking
  • at APPLIED SEINCE UNIVERSITY
  • July 2012

VERY GOOD

Specialties & Skills

Microsoft Office
+Endorse 0
QuickBooks
+Endorse 0
Computer skills : Internet, Word, Excel, and accounting software: ITAC, TRANSWORD Accounting
+Endorse 0

Languages

Arabic
Expert
English
Intermediate

Memberships

Jordan volunteers
  • volunteers
  • January 2011

Training and Certifications

Communication Skills with Customers (Training)
Training Institute:
Jordan Kuwait Bank
Date Attended:
March 2013
*Dealing in Foreign Currencies (Training)
Training Institute:
Jordan Kuwait Bank
Date Attended:
November 2012
Customer Service Management - (Training)
Training Institute:
Imdad Media Center - Amman, Jordan
Date Attended:
August 2013
Customer Service (Training)
Training Institute:
bank of jordan
Date Attended:
September 2011

Hobbies

  • reading