Computer Teacher
Ministry Of Education - Jordan
Total years of experience :10 years, 8 Months
• Provide after sales technical assist for the clients with their network issues & Video wall systems
• Perform network design and capacity planning
• Conduct research on network products, services, protocols, and standards in support of network procurement and development efforts.
• Creating leads and attract new clients.
• Assist those clients with their needs from Network solutions, Security solutions, Cloud solutions and every related thing.
• Managing a portfolio of accounts to achieve long-term success.
• Developing positive relationships and handling customers’ needs.
• Report on the status of accounts and transactions.
• Suggest actions to improve sales performance and identify opportunities for growth.
Analyze all the Linehaul, Transshipping, Clearance and Handing costs.
Build all the Outbound, Inbound & Domestic rates for all Aramex stations agents and partners.
Prepare all the costs and revenues reports and send them to the management.
Ensure that Stations Managers and Revenue Accounting are familiar with commercial pricing policies and
procedures.
Evaluate productivity based, corporate agreements based on performance criteria, including anticipated
market share, issue approvals or recommendation for appropriate action.
Using various electronic data sources and input from Aramex agents, assess competitor activity,
recommend and prepare competitive responses aimed at retaining market share and optimizing revenue.
• Preparing and updating the outbound, collect and returned express network rates for Aramex
stations, agents and partners and upload them on the system.
• Preparing and issuing the Express invoices for the stations, agents and partners. And send them
to the accounting team to be booked.
• Preparing the Revenue and Analytical reports and check any odds and send them to the
managements.
• Check and resolve any out of the ordinary cases that we receive during the month.
• Take inbound calls from the customers and assist them with their inquiries and track their
shipments.
• Make outbound calls to the consignees to schedule delivery time and certain delivery instruction.
• Coordinate with the operation teams to make sure to deliver the shipments as per agreed with the
customers.
• Train new agents and help them to raise up to Aramex Standards.
development.