Sr.Manager- Monitoring, Authorization & Central Verification Unit
Brac Bank LTD
Total years of experience :15 years, 3 Months
Manage or mitigate risks in across the retail products including credit cards; contribute to save fraud losses/attempts by proactively identifying inherent fraud & credit risks
Ensure smooth credit card authorization activity and fraud control related issue. Minimize fraud losses by efficient use of control measures. Develop the sampling technique across various retail products up to a certain % on regular basis. Manage loan application verification with quality and error-free.
Provide prompt, efficient and accurate support to various units related to sample checking findings of retail products and also card fraud and authorization related issues effectively, before turn as service quality issue.
Established fraud policy for card and retail product. Develop the sampling technique for retail products to reveal fraud issues among approved files. Inform the units to check existing system/process for rectification if found any gap.
Compliances with internal policies & procedure.
Participating new assignment project, in different on the job
Managing different training or meeting with other concern unit
Ensure smooth delivery of verification report in concern unit by keeping up the minimum 90% TAT
Number of Bank/Organization visit in the year
Identification of fraudulence activities
Look after total verification related issues & give guideline to field visit team.
Improvement to the existing work process re-arranging.
Co-ordination with all other related department like Cards, Cards Sales, Retail, IT, HR, GA&IS etc. regarding verification related & relevant issues.
ns & write off
GPA 3.16