Senior Account Manager
MIS
Total years of experience :14 years, 2 Months
• Regular communication and liaison with clients at a senior level
• Generating accurate reports and status notifications. Pitching fresh and innovative ideas to clients.
• Using your knowledge and skills to push clients, the team and the agency in the most productive direction.
• Build and maintain strong, long-lasting client relationships.
• Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors.
• Identifying sales opportunities and presenting benefits and key features of products effectively to acquire new business.
• Present an image that mirrors that of the client.
• Present new products and services and enhance existing relationships.
• Work with technical staff and other internal colleagues to meet customer needs.
• Arrange and participate in internal and external client debriefs.
• Managing customers from different verticals and business type such as manufacturing, banking, government, educational, insurance and private sector.
• Regular communication and liaison with clients at a senior level
• Generating accurate reports and status notifications. Pitching fresh and innovative ideas to clients.
• Using your knowledge and skills to push clients, the team and the agency in the most productive direction.
• Build and maintain strong, long-lasting client relationships.
• Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors.
• Identifying sales opportunities and presenting benefits and key features of products effectively to acquire new business.
• Present an image that mirrors that of the client.
• Present new products and services and enhance existing relationships.
• Work with technical staff and other internal colleagues to meet customer needs.
• Arrange and participate in internal and external client debriefs.
• Managing customers from different verticals and business type such as manufacturing, banking, government, educational, insurance and private sector.
Leading, managing and motivating a sales team to implement a sales strategy and meet agreed targets.
Communicating with the existing accounts to increase or maintain levels of the business activity.
Presenting and selling company products and services to new and existing clients. Identifying sales opportunities and presenting benefits and key features of products effectively to acquire new business.
Searching proactively for new revenue generating opportunities to meet the company targets and following up on new leads and referrals.
Identifying sales prospects and contacts and other accounts as assigned.
Preparing quotes, proposals and sales contracts.
Developing and maintaining sales materials and current product knowledge. Managing the agreed levels of calling activity to raise revenue or volume streams in conjunction with sales team.
Compiling sales progress reports on a weekly/monthly and end of year and proactively addressing shortfall on targets due to be achieved.
Attending trade shows to exhibit products/services or conferences to keep abreast of the latest products and trends.
Managing the Customer Relationship Management database of to ensure accurate and up- to-date information is available.
Sells through partner organizations to end users in coordination with partner sales resources.
Proactively leads a joint partner planning process that develops mutual performance objectives, financial targets, and critical milestones associated with a productive partner relationship.
Proactively assesses, clarifies, and validates partner needs on an ongoing basis.
Manages potential channel conflict with other firm sales channels by fostering excellent communication internally and externally, and through strict adherence to channel rules of engagement.
Leads solution development efforts that best address end- user needs, while coordinating the involvement of all necessary company and partner personnel.
• Prospect for potential new clients and turn this into increased business. • Identify potential clients, and the decision makers within the client organization. • Work with team to develop proposals that speaks to the client’s needs, concerns, and objectives. • Participate in pricing the solution/service. • Handle objections by clarifying, emphasizing agreements and working through differences to a positive conclusion. • Present an image that mirrors that of the client. • Present new products and services and enhance existing relationships. • Work with technical staff and other internal colleagues to meet customer needs. • Arrange and participate in internal and external client debriefs. • Work with technical staff and other internal colleagues to meet customer needs. • Establishes productive, professional relationships with key personnel in assigned partner accounts. • Coordinates the involvement of company personnel, including support, service, and management resources, in order to meet partner performance objectives and partners’ expectations. • Meets assigned targets for profitable sales volume and strategic objectives in assigned partner accounts. • Proactively leads a joint partner planning process that develops mutual performance objectives, financial targets, and critical milestones associated with a productive partner relationship. • Proactively assesses, clarifies, and validates partner needs on an ongoing basis. • Sells through partner organizations to end users in coordination with partner sales resources. • Manages potential channel conflict with other firm sales channels by fostering excellent communication internally and externally, and through strict adherence to channel rules of engagement. • Leads solution development efforts that best address end- user needs, while coordinating the involvement of all necessary company and partner personnel. • Assist in the development of the annual marketing plan, specifically advising on: realistic forecasts for each product and territory (based on historical data, market trends and competitive activity).
• Managing a portfolio of accounts
• Dealing with all aspects of a campaign
• Using an existing network of industry contacts to generate new business
• Leading and training other members of the account team
• Managing the work of account executives
• Leading project management activity
• Develop new relationships with new clients.
• Ensuring necessary actions are undertaken by the account team
• Achieving sales targets
• Delivering sales presentations to high-level executives
• Attending client meetings
• Maintaining and expanding relationships with existing clients
• Completing administrative work, as required.
• Ability to use sound judgment in decision-making.
• Possess in-detail knowledge of the subject so as to help the customers solve their queries.
• Ability to deliver relevant and true information.
• Ability to interact with the customers.
Training new students on the various uses of IT systems, video
editing and media management.
* Assisting and providing students with solutions and tools to help
them with their editing sessions.
* Managing and assigning tasks to student workers and monitoring
their work progress then evaluating each task output and
collecting feedback from clients in order to improve the QoS.
* Monitoring and updating Salesforce operations, Icontact marketing
tool, YouTube, RSICA’s social media accounts, and the RSICA
website.
* Providing oversight and support to other technological areas within
RSICA, such as exhibition and post-production, supporting
purchasing and inventory control of all technology assets within
the Institute.
* Managing the allocation and monitoring storage usage in the Avid
Lab. Developing the Avid Lab policies, guidelines, procedures, and
workflows.
* Maintaining and updating the Unity Media Network,
troubleshooting, and space allocation.
* Monitoring archiving and the flow between the Avid Lab and
library and archiving services and providing them with last cut of
each film finished in the Avid Lab.
* Providing support and maintenance to all Audio and Video
Systems in within he Institute, including the Screening room,
Casual screening room, and Media carts.
Computer engineering from Yarmouk University - Hijjawi Faculty