MOHAMMAD RASHID CHRISTIE

Understand current business drivers and translate them into project deliverables
• Understand project constraints
• Identify project pre-requisites, required resource skill sets and estimate work efforts
• Create and manage the project plan, project contract and other project control
documents
• Create the project budget and track project costs
• Identify project issues and manage/mitigate project risks
• Manage project changes
• Arrange and manage onsite travel
•Manage project quality, identify test cases and success criteria
• Manage all project related communications
• Report on project performance, status and quality
• Manage the project teams
• Liaise with 3rd party vendors
• Identify current processes related to the project and streamline and simplify them.
Create new processes if they don’t exist
• Manage the project sponsor’s and stakeholders’ expectations
• Maintain the quality of the project
• Identify lessons learnt and incorporate them in future similar projects
• Seek feedback from project sponsor
• Seek sign-off for go-live from customers
• Close the project

www.hp.com

 Managing project managers from Program delivery perspective
 Contribute in defining an ICT strategy to support and accentuate implementation of the business strategy in line with market practices.
 To liaise with Functional Heads to understand technology needs and identify and deliver solutions to meet their needs.
 To identify the new technologies / tools to support the ICT strategy implementation.
To plan budget for IT activities across the business units and locations along with the annual budgeting process.
Lead design, development & maintenance of the business applications.
 To set procurement policies and vendor base that ensure cost efficient procurement of IT Infrastructure and services hardware
 To ensure periodic maintenance of the IT infrastructure and timely and quality support for users.
 To support IT operations and maintain zero downtime through efficient processes and SLAs.
 Set policies and procedures that act as guidelines for continuous automation of efficiency gaps.
 To retain and engage the talent employed and build a collaborative and high performance team
Collaborate and engage with the industry SMEs / platforms and plan specific interventions to meet the changing needs
 Support Talent strategy and culture building initiatives which are based on organizational core values
 Managing large programs involving application deployment & service integration
 Participating in customer engagements and deals along Pre-sales team and the Business advisory group to understand scope & deliverables
 Aligning with other delivery units to manage & deliver the overall program
 Managing high level Project plans
 Tracking resource and project cost (OPEX & CAPEX)
 Tracking Project pipeline
 Participate in Change Management& CCB meets

Understand current business drivers and translate them into project deliverables
" Understand project constraints, Identify project pre-requisites
required resource skill sets and estimate work efforts
" Create and manage the project plan, project contract and other project controldocuments
" Create the project budget and track project costs
" Identify project issues and manage/mitigate project risks
" Manage project changes
" Arrange and manage onsite travel
" Manage project quality, identify test cases and success criteria
" Manage all project related communications
" Report on project performance, status and quality
" Manage the project teams
" Liaise with 3rd party vendors
" Identify current processes related to the project and streamline and simplify them.
Create new processes if they dont exist
" Manage the project sponsors and stakeholders expectations
" Maintain the quality of the project
" Identify lessons learnt and incorporate them in future similar projects
" Seek feedback from project sponsor
" Seek sign-off for go-live from customers
" Close the project

Working under Enterprise Project Management Model applying project management disciplines to the management of all functions of organization including a project based infrastructure (methods, tools, processes), skilled and experienced PM professionals, and the use of project management disciplines in the day-to-day management of the business.
Complete project management of IT Infrastructure setup projects i.e. Infrastructure setup, Migration & Application Deployment.

4.9Yrs with Computer Sciences Corporation, India Pvt Ltd (CSC, India) as Team Lead-Backups & Restoration, my profile in CSC was distributed within the Managed Global Infrastructure Services leading a team of 8 associate engineers .This involved working closely with the Storage team, managing routine backups for different OS platforms and infrastructure Support to CSC Clients Involving the usage of the advanced tools like Veritas NetBackup, CA Brightstor Arcserve & Backupexec.

Led development of SLA with business application functions to improve support and ensure consistent service delivery. Developed feedback mechanism with stakeholders to identify opportunities to increase user satisfaction.

Planned and coordinated upgrades on data centre storage units, automating operational tasks, while improving infrastructure availability to over 99.9% and reduced operation overhead by 60%

http://www.csc.com/

The job involved managing the team of 10-15 agents (L1) and providing technical resolution to the US Clients by implementing the best practices of Customer Relationship Management (CRM) .

Reduced 40% ticket volume to offshore backup support team by devising rotational shift concept & proposing the engineers to gain skills on multi support tools

Helped Wipro-Spectramind in achieving the prestigious COPC certification by adhering to the strict norms of Kaizen and defect eliminating techniques by implementing Six Sigma methodology Worked on Cisco Email manager

1+yrs (Oct-2k - March2k2) as Team Leader at TechnicaForts Pvt. Ltd, Software
Technology Park, Lakhanpur, Kanpur, IND.
The job at TechnicaForts involved monitoring the team and maintaining the system
log under the Supervision of my Senior as well as installing the project related tools & applications.My Primary job here was to monitor the performance and testing of the applications accessed by the Client machines from the Server
Worked in the direction of Management Information System (MIS) by assisting in transcription workflow automation

www.technicaforts.com

2+ yrs(May-1998 to -Aug2k ) as Network Planning Associate and Faculty at Institute of Computer Studies, ( IOCS ), Civil lines, Kanpur
The job involved designing and planning the installation of the systems on the Networking environment
The biggest project undertaken was designing the network plan for the systems with Bank of Baroda (BoB) under the supervision of my Seniors.

6 months(Aug-1997 to Feb-1998) as Sales Co-ordinator in Modi Korea Telecommunications, IND
job at Modi korea Telecommunications involved interacting with Customers and attaining the sales target for the Paging devices.